We offer pickup and drop-off service for your vehicle within the 10-mile radius of our shop. Hello, I'm Ben Nielsen, and I'd like to welcome you to Ben Nielsen's Skyline Automotive. We strongly stand by our philosophy that your experience as a customer is the most important service we can offer. We believe in conducting business with the highest level of integrity and always putting our customers first.
Your car takes you from home to work, to soccer practice, music lessons, and home. It takes you on weekend trips, cross-country excursions, or just to the corner store. Don't let your vehicle maintenance and car repair cramp your lifestyle. Bring it to Ben Nielsen's Skyline Automotive in Falls Church where you will receive the best customer service from repair experts in a family-owned facility.
Your car takes you from home to work, to soccer practice, music lessons, and home. It takes you on weekend trips, cross-country excursions, or just to the corner store. Don't let your vehicle maintenance and car repair cramp your lifestyle. Bring it to Ben Nielsen's Skyline Automotive in Falls Church where you will receive the best customer service from repair experts in a family-owned facility.
Services
In fall of 2014, Ben Nielsen made his dreams of business ownership come true by purchasing Skyline Automotive. Ben has over eighteen years of leadership experience in the automotive and retail service industries with a local automotive company.
With a strong work ethic encouraged by his father while growing up on a sawmill and farm in Georgia, Ben has always had a big picture focus and built long-term relationships with his customers, always taking care of each individual's needs.Ben's business philosophy centers on the concept that the customer experience is the most important service that can be offered.
With a strong work ethic encouraged by his father while growing up on a sawmill and farm in Georgia, Ben has always had a big picture focus and built long-term relationships with his customers, always taking care of each individual's needs.Ben's business philosophy centers on the concept that the customer experience is the most important service that can be offered.
In general these folks were wonderful especially Eddie and his lead mechanic who went over my car. They were also good. I've been using Skyline Automotive for about four years for my antique cars and for my no-longer-owned 1997 Buick. They have been extremely professional and thorough with all the car maintenance and repairs.
If you're driving through Bailey's Crossroads or Falls Church and your battery light comes on, your alternator may be at fault. Or if your lights are flickering when you drive or your car won't turn over, your alternator may not be producing enough to recharge your battery. If you suspect your alternator isn't working quite right, have the alternator repair experts at Skyline Automotive check it out.
Air conditioning does more than just cool your car in the hot summer months. It pulls moisture from the air inside your car during humid, rainy weather and helps your car's heater defrost your windows in the frosty winter months. The air conditioning system in your car loses about 5% of its efficiency every year, so even in normal conditions, it will slowly become less effective.
Problems happen with your vehicle. It isn't a matter of if they happen, it's a matter of when and how bad. Car problems can be annoying and persistent, and must be addressed or they may affect your vehicle's safe handling and operation. Whatever the problem with your vehicle, from an engine light on your dash to a hard starting condition, Skyline Automotive will perform your auto diagnostics quickly and accurately to keep you safe on the road.
Reviews (27)
Susan MacKay
Dec 24, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Ben and his team have the distinction of being professional, knowledgeable, and trustworthy. They offer quality and sound suggestions, every time. No upsell or hard sell.
Services: Oil change, General repairs & maintenance, Engine repair, Brakes
Ben and his team have the distinction of being professional, knowledgeable, and trustworthy. They offer quality and sound suggestions, every time. No upsell or hard sell.
Services: Oil change, General repairs & maintenance, Engine repair, Brakes
D. Sheehy
Dec 16, 2021
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My 2014 Audi S7 needed new tires to replace the Michelins. Pat Hanson highly recommended the less expensive, but high quality, Continentals. OMG, they changed my driving experience--better road grip and handling, smoother ride! Kudos to Pat H, his knowledge, and his good recommendation.
Service:Â Tyres
Service:Â Tyres
Aron Schultz
Nov 03, 2021
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Clyde Crusenberry
Oct 30, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Their service was performed on-time, for the price quoted. Consistently, the personnel at Ben's deliver professional support in a courteous environment. I won't consider taking my vehicles anywhere else.
Services: General repairs & maintenance, Check engine light diagnostic
Their service was performed on-time, for the price quoted. Consistently, the personnel at Ben's deliver professional support in a courteous environment. I won't consider taking my vehicles anywhere else.
Services: General repairs & maintenance, Check engine light diagnostic
Stephen Jordon
Oct 23, 2021
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D. W.
Oct 22, 2021
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They charged me $400+ for a cabin air filter change. When the price of the parts are very transparent on the market and a different auto shop provides a much much less estimate for this service, I know I was over billed. Again, lesson and learn for me. I thought I had built a long term trust in this shop from a previous visit, but not anymore.
Jennie Weyman
Sep 25, 2021
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The work I've had done in the past has been great, but recently I've been entirely unsuccessful in getting an appointment. I submitted 4 online appointment requests in July and never once received an email or call to schedule apart from the generic "we've received your request" automatically generated response email. 2 of those times I was logged into my customer account as well. I know I simply need to follow up on the phone, but what good is an online system if it doesn't work?
Charles Goldbeck
Aug 23, 2021
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I have lived in this area for many many years now, but I have never been able to find a place to take my car for consistently reliable and affordable service. Until now! These guys are absolutely amazing! First of all, I have some very serious medical problems that make it impossible for me to leave my home. This place is so kind and helpful to me. They come here and get my car and return it here when the work is done. If that was the only thing they did that would be reason enough for me to give them 5+ stars! But there are so many other reasons. They do really excellent and affordable work on
Ryan Barry
Aug 01, 2021
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If you need a mechanic shop in Arlington, this is the place. Not only did they give me the best price for the work I needed done, they include detailed inspections and pictures of the vehicle while it's being serviced, as well as recommended work that you might need to do in the future. But more importantly than being reasonably priced, the staff was incredibly nice, welcoming, and kind. A special shout out to Eddie who helped me with my vehicle, my one experience alone is going to be bringing me back anytime I need work done on any of my vehicles. Plus, they even dropped me off at my home after
Joshua D.
Jul 28, 2021
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I have been going here for years to get work done on my car, today was my first negative experience. I attempt to get a safety inspection and am provided with an extremely vague answer as to whether I can be fit in and that the inspector is out test driving. I leave and go down the street to another place and they start my inspection within a few minutes of arriving. Quite disappointed with my experience at Skyline Automotive.
Cathy Hudock
May 02, 2021
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Ben Nielsen’s Skyline Automotive gets 5 star rating from me. They really pampered my car by putting it on the alignment lift for an oil change to prevent any damage to my rockers which have been compromised by Sheehy VW twice. I’m sticking with this shop for my future maintenance on my car. Thank you BNSA! ❤️
Fergus O.
Apr 25, 2021
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In general these folks were wonderful especially Eddie and his lead mechanic who went over my car. They were also good enough to taxi me back an forth to the nearest metro station (Ballston) which sadly is not exactly close for anyone who is looking to hoof it. I would have given them 5 stars but I'm docking a star because they couldn't be bothered to clean off my wheels (lots of white residue that had dried up -- all it would have taken is a wipe-down) after they installed them at a cost of $158. You would think they would have done so since I just bought a fresh set and I'm a
Charles White
Apr 13, 2021
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We have been using Nielsen's skyline Automotive for many years. As always they are most professional and courteous and "get the job done". In addition we get reliable feedback on all of the situations with the two automobiles and anything that needs to be fixed is done quickly. They are very trustworthy. We love the pick up and delivery service for our vehicled
Charlie White
Nov 02, 2020
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Jerry A.
Sep 20, 2020
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Andrew T.
Jul 16, 2020
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These guys are pretty expensive. That said, I feel like they did the job I needed right. And I'd rather that than have my car explode a month from now with me in it.
I drive a German car, which apparently has a European battery. Okay, fine, makes total sense. Mine's completely dead, and they didn't have it in stock, but were willing to order it and get it quickly. Just to check my bases though, and possibly get it done that day, I called like the other top ten battery replacement spots on Yelp and none of them asked as detailed and pertinent questions as the guy who helped me out
I drive a German car, which apparently has a European battery. Okay, fine, makes total sense. Mine's completely dead, and they didn't have it in stock, but were willing to order it and get it quickly. Just to check my bases though, and possibly get it done that day, I called like the other top ten battery replacement spots on Yelp and none of them asked as detailed and pertinent questions as the guy who helped me out
Susan MacKay
Jun 25, 2020
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We have had nothing but positive experiences with Ben's shop; excellent customer service, rides home if needed, vehicle delivery, photos with explanations of issues and practical recommendations. Their posture during this pandemic is in keeping with our great experiences; contactless drop off and pick up, with a wipe down of all surfaces and the keys. Truly a class act.
Ld Harris
Jun 25, 2020
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Maria C.
May 30, 2020
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I was very pleased when I first took my vehicle to Skyline Automotive because they were able to give me parts priced at 50% lower than a dealership repair shop was quoting me. Both my son and I had our vehicles serviced there several times. All seemed to be okay until recently, when I called to bring my car in. The owner sounded down and told me they were all booked up and to try the next week. When I called back the next week, he said they were too booked up again, but I persisted in getting him to consent to taking a look at it. Unfortunately, my son had a medical emergency right after I hung
Mado Amini
May 13, 2020
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I had my Jeep for death wobble in two different repair shop and they couldn’t fix it. I went on the web and found Ben Skyline Automotive and read their reputation and many many people liked their honesty and great repair work. I took my Jeep there and Ms. Tracy was the most professional and helpful, she took me to the mechanic and explain what the problem was, the mechanic was also knowledgeable, honest and helpful. They fixed my Jeep Death Wobble and they also found a few problems and pointed to me that must be fixed. I took the car for test drive and sure enough no more Death Wobble. I am going
Dave Longo
May 10, 2020
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Vicki Jorgensen
Apr 23, 2020
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A. Matt P.
Nov 14, 2019
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Nell C.
Jul 06, 2019
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Ben Nielsen's was recommended to me by AAA when my car became immobile on the highway. They were very helpful in getting my car back on the road. I had the crank shaft sensors replaced, the swag bar fixed and an oil change done on my Mercedes in a timely manner the day after 4th of July. Ben Nielsens answered all my questions clearly and promptly and emailed a detailed review of my diagnostic. I felt confident in their ability to make repairs and trust them with my vehicle.
Brandi M.
Apr 25, 2019
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Brought my vehicle in for new spark plugs as I could feel a misfire though no check engine light was on. I made an appointment and came in. Waited for an hour and a half thinking they were changing plugs when service advisor Nick returned with a $900 estimate for repairs. I was with my young child and we were both exhausted from being there so long. I think that's why they felt comfortable doing this. The repairs were simply for new plugs and a fuel cleaning. The car's mileage was not high enough for this service, either. I ordered the repairs since I just wanted to get myself
Joseph G.
Apr 18, 2019
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OUTSTANDING!
Recently needed a bit of work done on my corvette. I don't trust just anyone with my vehicle and due to ground clearance issues, it's difficult to find a non-dealership shop to work on it, but the guys at Skyline demonstrated that they both cared about my vehicle, and understood the complications involved with working on it. They were able to find a solution that enabled them to safely and efficiently work on the vehicle.
In the office, I met with Dion, who was able to work me in even though they clearly had a lot of work going on. I then met Ryan, the mechanic, who took
Recently needed a bit of work done on my corvette. I don't trust just anyone with my vehicle and due to ground clearance issues, it's difficult to find a non-dealership shop to work on it, but the guys at Skyline demonstrated that they both cared about my vehicle, and understood the complications involved with working on it. They were able to find a solution that enabled them to safely and efficiently work on the vehicle.
In the office, I met with Dion, who was able to work me in even though they clearly had a lot of work going on. I then met Ryan, the mechanic, who took
Reginald G.
Dec 19, 2018
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