Haw Creek Animal Hospital is a full-service facility with a reputation for affordable and compassionate small animal care. We work with dogs, cats, birds, ferrets, rabbits, rats, pocket pets and other small mammals, as well as other exotics and large animal species that can be transported to the hospital.
And we see everything from wellness visits to "routine" medicine and dentistry, to urgent care and emergencies during our regular business hours. Dr. Sinclair may also suggest or be willing to consider acupuncture, homeopathy, traditional Chinese herbal medicine, or other "alternative" modalities. Many, if not most, surgical cases can be treated on an outpatient basis.
And we see everything from wellness visits to "routine" medicine and dentistry, to urgent care and emergencies during our regular business hours. Dr. Sinclair may also suggest or be willing to consider acupuncture, homeopathy, traditional Chinese herbal medicine, or other "alternative" modalities. Many, if not most, surgical cases can be treated on an outpatient basis.
Services
We believe in exceptional client service and support. We believe in the best possible care for our companion animals. We believe your time is valuable and you shouldn't be needlessly kept waiting on the phone or in the hospital. We believe your money is hard earned and should purchase reasonably-priced veterinary services and products.
Please call ahead for walk-in emergencies if you can! Please also note that we are not staffed overnight so complex evening emergencies are likely to be referred to a local 24-hour hospital (REACH, Western, or Haywood County).
Even if it is likely we will refer you elsewhere we are available to triage the case, establish preliminary diagnostics, stabilize when appropriate or possible, and make sure your records and history are made available to the emergency hospital.You can request appointments through the Pet Portal but unless you receive an email confirming that time you should not consider it booked.
Even if it is likely we will refer you elsewhere we are available to triage the case, establish preliminary diagnostics, stabilize when appropriate or possible, and make sure your records and history are made available to the emergency hospital.You can request appointments through the Pet Portal but unless you receive an email confirming that time you should not consider it booked.
Reviews (17)
Tipanay Flagg
Dec 01, 2021
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I can't express how happy I was with my experience here. There are no animal hospitals near me that take care of Green Tree Pythons and the entire staff was incredibly kind, empathetic and calm. A special thank you to Angela and Dr. Sinclair, thank you from the bottom of my heart for taking such great care of my little Butters and accommodating him so quickly. I highly recommend Haw Creek!
Donnie Waid
Nov 25, 2021
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Was a great place to take my dog. The staff from the receptionist, to the vet tech, to the doctor that actually took care of my dog, they were all awesome and acted like it was their own dog. What a great place. Dr. Heather Sinclair was awesome in how she treated my animal. Very practical in her application, and allowed me to have input.
This time, the high reviews that I looked into before going there were correct! I have to thank my neighborhood for suggesting this place.
As you can see in the pics, I have a very happy camper for a dog.
This time, the high reviews that I looked into before going there were correct! I have to thank my neighborhood for suggesting this place.
As you can see in the pics, I have a very happy camper for a dog.
Denise Erwin
Nov 23, 2021
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My dog started having multiple issues, of gagging, gasping and spasming. It was 6:30 PM and, of course, her vet was closed. Haw Creek fit us in and was so reassuring to an on the edge dog mom. Thankfully, the problem was resolved fairly quickly. I am grateful for Haw Crerk and their caring way for both of us.
Megan Hardesty
Nov 19, 2021
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I love Dr. Sinclair, Dr. Feiler, and Dr. Holden. They cared for my old girl Hannah (with the boots) for the last 2 years of her life. We tried everything to ease her arthritis pain and they even recommended several holistic approaches. All the vets there have always been so kind and caring and attentive. The wait times can be a little long but it's totally worth it to get the personalized care we've received for so long. I will always take my dogs to them. I highly highly highly recommend them. I can't possibly say enough good things.
Laura Jones
Nov 09, 2021
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This was not my usual vet. My dog got sick on a Saturday and I took him in on a Sunday because they had an opening. I spent around $600 and they told me that he had a bladder infection and some inflammation of his Kidneys. They gave him antibiotics and nausea medicine and sent him home. He didn’t do well over the next couple of days, so I called… them that night and asked to bring him in the next morning. I came in the next morning and sat on the couch and cried for an hour asking to be seen like I was promised the night before. They told me they were too busy, even though they were
Brandt Nichols
Oct 23, 2021
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We were visiting from Florida and needed attention for our pup, not what you want when so far from home. Dr. Nelson was wonderful! Staff treated us well and got us into a room quickly. There was of course a wait, but it was a Sunday afternoon and we have no history with this veterinarian. Considering the circumstance, excellent experience!
Brianna Taylor
Oct 18, 2021
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Our dog had a mass bust open on her leg. We took her to hawcreek on Friday, 10/15/2021. The clinical came in the room and took our dog to one of their back offices. We could hear the doctor from outside saying “oh wow that’s not good”. A minute later the doctor came into our room and told us our dog had cancer and it needed to be removed ASAP. That… was really the only explanation we got, nothing that we should expect, what this meant for our dogs life, nothing. We didn’t see the doctor again after that. The clinical brought in medicine, nothing was explained about
Anastasia James
Oct 16, 2021
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Haw Creek has hidden or removed my prior review. I will review every day until they leave this review for other pet owners or contact me directly.
First of all, I would like to say that I have had many pets, many different vets as I have moved around, and many end of life experiences. I have never been unhappy with the care provided for any of my pets. I have never even written a review for anything. I am THAT upset with the care, compassion, and communication that I received at your clinic.
This was not my usual vet. My dog got sick on a Saturday and I took him in on a Sunday because they had
First of all, I would like to say that I have had many pets, many different vets as I have moved around, and many end of life experiences. I have never been unhappy with the care provided for any of my pets. I have never even written a review for anything. I am THAT upset with the care, compassion, and communication that I received at your clinic.
This was not my usual vet. My dog got sick on a Saturday and I took him in on a Sunday because they had
Kelly Baker
Sep 22, 2021
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Staff is super friendly and knowledgeable across the board, not just the vets. Even though they are always busy, they take the time to make sure your pet is cared for and you understand all treatment. So thankful for them!
We have taken a bearded dragon and tortoise to them, and both were squeezed in on emergency visits even though they are so busy. I would recommend them to anyone.
We have taken a bearded dragon and tortoise to them, and both were squeezed in on emergency visits even though they are so busy. I would recommend them to anyone.
Rocky San Miguel
Sep 21, 2021
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We recently had an emergency for one of our guinea pigs, Morris... Haw Creek was the only place that was willing to help us. Everyone was so wonderful to us and Morris.They did what they could & helped us do what we could. We live in Hendersonville but this will be the only place we go to for our piggies from now on. Specializing in Guinea Pigs and man I wish we knew this sooner. 😔. almost a year to the day from our pigs having their check up from a place in Hendersonville and we lost 1 of our babies.
Shane Van
Sep 20, 2021
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We did not have to go in for treatment. We thought our dog had eaten acorns but were not sure. So we decided to wait it out. ( he has had these symptoms before) it was a couple hours before closing for them. I had not called them back to cancel. They called me to see how our boy was doing and if we still needed to come in.They wanted to make sure they had enough staff on hand if he needed a possible surgery. I thought this to be very responsive and professional, as this type of service is very few and far between now days. p.s. we are not patients of theirs so I would definitely use them in the
Joanna Baleson
Sep 17, 2021
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We had a visiting dog who developed an eye infection. They worked us in on a Sunday afternoon. The staff is amazing. They are helpful, friendly, great at keeping you informed of your wait and all around incredible. The vet was great as well. Very professional and caring and great with the dog. A really great experience for the dog and the owner.
Karley Dodge
Sep 04, 2021
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Unfortunately, my experience with this place was so impersonal, I left feeling almost distrusting of them. I understand they are probably under staffed and stressed out.. but they took more time to explain my bill than they did to explain what was wrong with my cat. Seemed like getting my money was the most important thing. :/ The girl at the front desk was sweet and tried to be sympathetic to my worries and my 2 hour wait, but overall I would not recommend using them as an emergency vet unless you absolutely have to.
Elizabeth Grovenstein
Aug 22, 2021
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Amy Fuller Finkler
Jun 03, 2021
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I don’t normally post these sorts of things but a few years ago we were quite happy with the service here. Lately we have been displeased with the lack of information, communication and customer service we have received. They have been extremely busy which is great for them but it seems that perhaps their customer service is suffering because of… this. We did not receive enough meds for our cat (and I will spare you all of the details of the back-and-forth with the hospital) She missed three full doses of an antibiotic because we could not receive a call back from the vet. They did
Michele Hall Deyton
Apr 22, 2021
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Jeremiah Moore
Mar 08, 2021
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