Pulse Auto Care
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Pulse Auto Care
Pulse Auto Care provides quality car care in Plainfield/Naperville, IL and the surrounding area. We are a family owned and operated business delivering honest and exceptional automotive repair and auto maintenance services. We pride our self on maintaining a personal relationship with each customer in order to build earned trust.

It's our priority to help provide the maximum value for your motoring budget. Our credentials symbolize our commitment to our customers in both quality of work and ethical practices. Let Pulse Auto Care be your "dealership" alternative for automotive repair and service needs, at a fraction of the cost.
Services
In Illinois, vehicles are required to have an emissions test at a state test center before the license plate will be renewed for that year. If a vehicle doesn't pass this test, repairs will need to be made. Pulse Auto Care can perform those necessary repairs in order to get your vehicle to pass the test and put you back on the road.
Reviews (22)
Ron
Ron
Sep 01, 2021
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I have used Pulse both for fleet vehicles for work as well as for my personal vehicle. Each time, the team there was amazingly easy to work with, hassle free, and had respectable prices. They are definitely my mechanic of choice in the area.
Victoria Joseph
Victoria Joseph
Aug 24, 2021
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Been here twice and I have had great experiences both times. They have the best price point for full synthetic oil, their lounge area is comfortable, their front desk staff is very friendly and I'm very pleased with the overall service. They fixed the issue with my check engine light and it was cool to see the inspection notes. They also offer a military discount which I absolutely appreciate!!
Chuck S.
Chuck S.
Jul 10, 2021
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Fixed a weird electrical problem in a flash. In and out. Bam. That's the way to do it!
Jazzica Price
Jazzica Price
Jun 17, 2021
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I definitely recommend this auto repair shop. They are very friendly, professional and give you honest answers that you can ACTUALLY understand. I was referred here by a co-worker of mine about 2 months ago and they have done a ton of work for me already. They are extremely reasonable and what I love the most is, if I don't need a part brand new, they would advised me to get a re-built part to save me money on the repair, since I would have a warranty with them anyway. They have saved me so much money and I can't thank them enough. I love Pulse auto care and will continue to get my car repairs
Nicole Espinoza
Nicole Espinoza
Mar 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
A great place to do business with. Great attention to detail. No price gouging. Willing to assist with whatever works for the client. Staff is friendly and very professional. We will continue to bring our vehicles here.
Services: Oil change, Wheel alignment, Brakes, General repairs & maintenance
Charles Cammack
Charles Cammack
Jan 05, 2021
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My wife and I can personally attest that the five star rating that you see is not a scam. Rick and Jillian run an incredible company, from the customer service to the work done on your car. Everything is top notch. They aren't trying to up sell you and they will always give you the honest truth in estimates. We've NEVER trusted an auto shop until I came here.
Lastly and most important of all to us, is their belief in family which is clear not only from their own family, but also how they treat their customers.
Thank you all for all you've done for us and I hope this helps you be able to bless
Niazuddin M.
Niazuddin M.
Dec 23, 2020
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Went in for an oil change, excellent service and customer service, nice lounge area with coffee and restroom.
Rob P.
Rob P.
Dec 15, 2020
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My car stalled out today and I had it towed to pulse they were able to look at my my car and correct same day. They even took the extra time to make sure that I would not have same problem again

Thank you for great service
Gwar
Gwar
Jul 27, 2020
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Bought a couple of Groupons for Pulse and they were very good. The Groupons were only for oil changes so I can't really say much about the shops work and prices. The staff were very friendly and didn't try to sell me anything extra that I probably didn't need. Their waiting room is definitely the best waiting room I've ever seen at a body shop that's for sure. They seem like an honest shop which to me is a great thing.
Samantha Y.
Samantha Y.
Jul 24, 2020
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Their hours online and their voicemail say Monday through Friday 8 am to 5 pm but they closed at 4 today.
Dane B.
Dane B.
Sep 23, 2019
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Very friendly staff and fast service. I really appreciated that they squeezed me in on sorry notice to accommodate my schedule. The waiting area is nice while they work on your car.
Deana M.
Deana M.
Jul 15, 2019
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I snagged a Groupon for a full synthetic oil change, and I'm so glad I did! This place was totally worth the 20 minute drive, and I will definitely be back! Clean, friendly, fast and bonus: comfy waiting room to boot. Can't recommend these guys enough!
Kishore G.
Kishore G.
Apr 01, 2019
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My first visit felt really good. suggested what I should be looking for in near future for my car. definitely would go back again!
James M.
James M.
Mar 14, 2019
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Awesome service! Highly recommended!!! Will definitely go back again. My old Suzuki had some leak on the seals; technician took his time to show me and gave his recommendations. Very thorough and honest!
Katrina F.
Katrina F.
Dec 12, 2018
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Pulse Auto Care runs an honest business and their work shows it. I had consistent issues with my tires recently, and assumed it was just the weather - until it would lose pressure every day. I brought it in for them to look at and they suggested I may need new tires. I however purchased tires less than a year ago from a big brand auto store (still had the invoice to prove it). They ended up taking it upon themselves to bring in my car to a local, but same big brand auto store to get the tires fixed and they did not ask for any labor or parts cost. Keep in mind, this issue was not Pulse's,
Roy R.
Roy R.
Aug 28, 2018
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I was originally bummed when my mechanic (for 15 years) Walter (at Walter automotive) retired/closed his business. I am happy I found another mechanic I can trust. I have gone to Pulse in multiple occasions over the last year with each of my 3 cars. Owners Jillian and Rick are just great to work with and most of all honest. They truly understand the concept of customer service and keeping a customer for the "long run". I Highly recommend.
Richard S.
Richard S.
Jul 30, 2018
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OUTSTANDING A+ SERVICE: I have a 2004 Mazda 3 with 230,000 miles on it. My car had been misdiagnosed at another nearby local auto center so I decided to give Pulse a shot after reading some glowing reviews. They lived up to the hype and exceeded all of my expectations. My engine light was on, acceleration was sputtering and there was a noisy vibration coming from the front wheels. The team at Pulse confidently figured out exactly what was wrong with the car. It's an old car that has been driven hard and they prioritized the repairs to make sure that it was safe to drive. The prices were competitive
Chris R.
Chris R.
Jul 16, 2018
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I brought my 1998 Ford Econoline panel van in for oil change and air conditioning recharge from a Groupon that I purchased. The cost was very reasonable and the work was done very quickly. The waiting room is extremely comfortable and clean. Definitely the best automotive repair waiting room I have ever attended. The work was done beyond my satisfaction and my air conditioning hasn't worked this well in many years. I would recommend pulse auto and I will definitely return.
Adriana N.
Adriana N.
Jun 09, 2018
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My husband bought the Groupon for an A/C recharge and I expected this shop to be like any other auto shop I've been to. Let me tell you, I was blown away. Right when you walk in Jillian greets you and is so friendly. Their waiting room feels like a homey living room with TV, sofa, chairs, and games to entertain. They also have a kitchen stocked with snacks, coffee and tea! I'm not a coffee drinker so I was very excited to see a selection of tea to brew. I had recently gotten my engine replaced by AAA and after that my power steering line was leaking and my A/C was not working. Rick was
David F.
David F.
Apr 07, 2018
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Had a Groupon and I took my 1994 Mercury there for an oil change. Very professional staff and a very comfy environment to wait in. Will be back.
Wojtek S.
Wojtek S.
Oct 05, 2017
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If you are looking for honest and quality service, Pulse Auto is the place to go. Every time i have a problem with one of my 3 cars i call Pulse. Jill is very efficient with getting appointments scheduled and im very satisfied with how quickly Rick is able to repair my cars and get me back on the road. They do a very good job with explaining the repairs done so i always know exacly what im paying for. I highly recommend this shop.
Tracy Q.
Tracy Q.
Sep 20, 2017
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This place is great! I had a Groupon and needed an oil change and a brake light repaired. Staff are super friendly and was accommodated quickly. Everything was super easy and there wasn't any hassle at all!

Would definitely recommend!