Nobody likes to be rushed--that's why we make every effort to provide a relaxed and comfortable environment for you and your pet. We offer practical pet care with a personalized approach for all our clients. Our staff believes that informed and involved owners are an essential part of the pet care team.
We are always happy to sit down and talk over your concerns or answer any questions you may have about your pet's health. Our small, well trained staff is highly committed to providing consistent service for you and your pet. We strive to provide high quality medical care without the institutional feel of larger hospitals.
We are always happy to sit down and talk over your concerns or answer any questions you may have about your pet's health. Our small, well trained staff is highly committed to providing consistent service for you and your pet. We strive to provide high quality medical care without the institutional feel of larger hospitals.
Services
Parkway Animal Clinic is proud to serve the Ann Arbor MI area for everything pet related. Our veterinary clinic and animal hospital is run by Dr Caroline Sutton, who is a licensed, experienced Ann Arbor veterinarian. Our team is committed to educating our clients in how to keep your pets healthy year round, with good nutrition and exercise.
Dr. Caroline Sutton graduated from Michigan State University's College of Veterinary Medicine in 1987. We are proud to welcome Linda Sell in a more expanded role! She has been with Parkway Animal Clinic for 10 plus years on Thursday mornings, and now has expanded her schedule here to include Tuesdays from 2 to 7 pm, and all day Thursday.
Parkway Animal Clinic offers a full range of veterinary services to care for your pet. Learn more about our complete line of services here, and why they are important to maintaining the health and happiness of your pet. At Parkway we are invested in the health and well being of your pet as he or she grows and develops through all the life stages.
Parkway Animal clinic is now offering a low cost alternative for pain management for arthritic patients, acute injuries, post surgery healing and more. The laser uses light to jump-start the healing process, increase blood flow and decrease inflammation and pain. Laser Therapy (also called Light Therapy) uses electromagnetic energy to interact chemically and biologically with the tissues causing "photobiostimulation".
This lets us register you and your pet into our management software so that we can effectively and efficiently provide the service you deserve! Information about what to expect before, during and after the day your pet has surgery, including clinic procedures regarding preanesthetic bloodwork, fasting protocols, and recovery.
Reviews (21)
Cindy W.
May 15, 2021
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Yazmin Morales
Apr 28, 2021
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I took my dog to Dr. Sutton for about 6 months. Everything was great and the staff were very kind to her. However, when she fell very ill and needed the most care, we were completely abandoned. We called several times, left voicemails, but not response or follow-up. Luckily, the ladies at Compassionate Care stepped in to keep her comfortable in her last few weeks. We never heard from anyone at Parkway again.
Sandra Shrimankar
Mar 25, 2021
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Sara B.
Feb 05, 2021
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My kitten had stopped eating/playing so after a week we took him to Parkway. After spending over $500 on blood work and X-rays on 1/13/21, I got no response and no solutions to his problem. One week later he was not any better so we took him back. My appointment was for 4:15pm and my cat and I waited in my car until 5pm when they finally took my cat in. They had not received his blood work back and could not suggest any treatment. So instead, they recommended another set of expensive X-rays to "compare" to last time. I stated I could not afford another set of X-rays just to compare from
Heron Bird
Jan 01, 2021
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Davey Hampton
Dec 31, 2020
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**Edit**
After scheduling another appointment and going through the motions with their team, I felt I needed to amend my previous 1-star review to better reflect the service. The team who assisted with my kitties surgeries (Dr. Linda Fung-Rogers) was beyond amazing, and her dedication to helping animals is clearly visible in her communication to me throughout the process.
I think I could boil my previous issues down to really just one person, which is why the review is now 5-stars. Sue was the one (who below) failed to follow-up and schedule an appointment after the power/internet outage that
After scheduling another appointment and going through the motions with their team, I felt I needed to amend my previous 1-star review to better reflect the service. The team who assisted with my kitties surgeries (Dr. Linda Fung-Rogers) was beyond amazing, and her dedication to helping animals is clearly visible in her communication to me throughout the process.
I think I could boil my previous issues down to really just one person, which is why the review is now 5-stars. Sue was the one (who below) failed to follow-up and schedule an appointment after the power/internet outage that
Brett Churchill
Sep 17, 2020
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So apparently dr Sutton retired. Good for her! Unfortunately I do not think it is good for us. She (Dr. Sutton) was wonderful! It has now been taken over by some other company. The email I got from them was from “synergy animal hospital and chiropractic” regarding my pets medical records when I requested them.
You will notice that the vast majority, if not all, of the positive reviews are from prior to her retirement a few months ago.
My main complaint was after the examination their refusal to provide me a copy of my pets prescription so I could order medications online at a substantially
You will notice that the vast majority, if not all, of the positive reviews are from prior to her retirement a few months ago.
My main complaint was after the examination their refusal to provide me a copy of my pets prescription so I could order medications online at a substantially
Jeff Hunter
Aug 13, 2020
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We really love the folks at Parkway Animal Clinic. They show so much care and love for our pet every time we bring her in. They often go above and beyond as well. For example, we recently refilled our pet's pain medication and transitioned to an online pharmacy. Knowing that we were at the end of the current supply, Parkway stayed open a few minutes after hours and waited for us to pick up a small batch to get us through until the online meds arrived.
Lettah ElfQuest
Aug 12, 2020
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About 2yrs ago my cat become very ill. Without having seen her before Parkway got ahold of her old records and saw her within 24hrs. The next day I had a possible cancer issue and specialists already set up through the office for my furry baby. My cat unfortunately didn't make another 2 weeks, but the speed, care, and kindness from both Dr.s and staff from Parkway floored me. Especially since I had walked in out of nowhere. Now I currently take my other furry baby to Parkway and have never had any issues.
Mohamad Mufid
Jul 02, 2020
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Critical: Professionalism, Quality, Reliability, Responsiveness, Value
This place is literally a joke stay away!!! they don’t know what they are doing we have been waiting for over 2 weeks for test and when I call they can’t find his file after I paid 500 dollars for a test I will never come back here they are highway robbery and a scam I don’t know how they even have good reviews they are horrible
This place is literally a joke stay away!!! they don’t know what they are doing we have been waiting for over 2 weeks for test and when I call they can’t find his file after I paid 500 dollars for a test I will never come back here they are highway robbery and a scam I don’t know how they even have good reviews they are horrible
Alice Stanulis
Nov 21, 2019
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We've been taking animals to Dr. Sutton and her wonderful staff for over 20 years. I simply cannot say enough good things about their compassion, knowledge, professionalism, and care. They always put the pet's wellbeing first, from routine visits to helping you through decisions at the end of life. Their love of animals comes through in all they do. And, while it's not the primary consideration, their prices are more than fair, and Dr. Sutton will always work to find an economical solution when possible.
Megan Taylor
Jul 29, 2019
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I really liked Dr Sutton. I was recommended this place upon moving to Ann Arbor and when my dog had bad allergies, she offered me lots of advice and gave me fair prices on his medicine. She answered my many questions and seemed really knowledge and honest about the things we talked about. Then when my dog got fleas and I wasn't able to bring him in due to my work schedule, she was willing to email me and explain all my options and what I should do. I'm really grateful I found this place, I totally trust the doctor and the staff is really nice. The office is clean and immaculate.
Kelly A.
Apr 04, 2019
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Don't let the strip mall detour you from this amazing vet office! We have now taken our past two rescue dogs to Dr. Sutton and couldn't be more impressed with her knowledge and passion for animals. We also really like her staff which is a bonus - they always explain the charges for services BEFORE they are done or administered. They even walked us through the difficult process of putting one of our dogs to rest. I would recommend Dr Sutton's office hands down to anyone looking for great care for their dogs.
Alice S.
Dec 22, 2018
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I'm still taking animals to Parkway - my third generation of pets to see Dr. Sutton and her wonderful staff.
Since my earlier review, we've had to help two kitties find their way to the Rainbow Bridge, and I could not have hoped for better support and advice than we had from Dr. Sutton and all the techs there. Towards the end of our elderly, diabetic cat's life, Dr. Sutton gave so much of her time and energy to simply listening to me, answering questions, and guiding me through a hard but correct choice. She was very clear about what made sense and what didn't and is always
Since my earlier review, we've had to help two kitties find their way to the Rainbow Bridge, and I could not have hoped for better support and advice than we had from Dr. Sutton and all the techs there. Towards the end of our elderly, diabetic cat's life, Dr. Sutton gave so much of her time and energy to simply listening to me, answering questions, and guiding me through a hard but correct choice. She was very clear about what made sense and what didn't and is always
Kristin H.
Sep 05, 2018
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Dr. Sutton and her team are amazing! My dog has hip dysplacia, dangling dewclaws, and straight hocks so he is clearly a hot mess. We had a bad experience at a vet previously in the area, and was recommended to visit Parkway Animal Clinic instead. That was the best decision I made for my pup's care!
Dr. Sutton is honest, compassionate, and experienced. She takes excellent care of her patients and their humans. Coming from a vet that told me I may have to put my dog down before Christmas 2017 (he's loving life and thriving and it's September 2018) and to not feel obligated to cover
Dr. Sutton is honest, compassionate, and experienced. She takes excellent care of her patients and their humans. Coming from a vet that told me I may have to put my dog down before Christmas 2017 (he's loving life and thriving and it's September 2018) and to not feel obligated to cover
Beth S.
Jul 22, 2017
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Dr. Sutton and her staff are all wonderful people and treat your pets with such tenderness and care. You can truly see that they do this for the love of animals and aren't out to take advantage of you. I will be forever grateful to everyone at Parkway, particularly Dr. Sutton, for being so accommodating to us these past few weeks as our beloved pug suffered through a severe bout of pancreatitis. While our hearts broke when we ended up having to put him to sleep, everyone at Parkway rallied around him and did what they could to help our suffering dog, including what turned out to be multiple
Elena W.
Jan 12, 2015
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I highly recommend Parkway Animal Clinic. I usually see Dr. Linda Sell on Thursday mornings at this clinic, but she was unavailable and I saw Dr. Sutton for my two Golden Retrievers. She is very experienced and caring - and put both myself and the dogs at ease. I also appreciate that she works to make pet care affordable and in the last year or so, she added Care Credit to the payment options. Her staff are very helpful and kind and and it doesn't seem like they change over frequently, which makes me think that Dr. Sutton is good to them and creates a nice work environment, too.
Jen E.
Dec 14, 2011
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Dr. Sutton is an amazing vet and an amazing human being. She cares deeply for her four-legged clients, and has such empathy for her human clients. Our beloved golden retriever had to be euthanized while I was out of town. Dr. Sutton knew how hard it was going to be for me, not having had the chance to say goodbye. As I wrote in an essay about Bailey, a few days after I returned, a package came in the mail. I opened it to find a pawprint set in clay, a long braided lock of fur I immediately recognized as being from Bailey's tail, and a note from Dr. Sutton. That afternoon near closing, I went
Suzanne P.
Aug 23, 2011
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Dr. Sutton is amazing! She is a great vet who really cares about your pet as well as your wallet! Her prices are extremely reasonable, especially given the amount of attention her staff and she gives. She will also try to save you money by only recommending tests/vaccines your pet needs. Her hours and availability are great too. The staff is very accommodating.
She has taken care of my little 12 lb dog for approximately 3 years. I have moved so unfortunately cannot see her anymore. Whenever my dog needs to have shots the staff are very attentive to my normally scared pooch and she walks
She has taken care of my little 12 lb dog for approximately 3 years. I have moved so unfortunately cannot see her anymore. Whenever my dog needs to have shots the staff are very attentive to my normally scared pooch and she walks
Laura G.
Sep 11, 2010
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Andrew M.
Jun 12, 2008
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