The philosophy of Concord Home Care is to provide programs that are high quality, competitively cost, and cost effective. By Involving the patient and family in the management and care of individual patients, we carefully coordinate the physicians' home care objectives for the patient and assist the family in dealing with the patient's illness.
Our multi-disciplinary team approach includes utilizing the skills of our dedicated staff to readily readdress changes that may become necessary as the care delivery progresses. At Concord, every patient is special, and entitled to receive quality service with dignity, compassion, and respect without regard to such biases as ethnicity, race, national origin or gender.
Our multi-disciplinary team approach includes utilizing the skills of our dedicated staff to readily readdress changes that may become necessary as the care delivery progresses. At Concord, every patient is special, and entitled to receive quality service with dignity, compassion, and respect without regard to such biases as ethnicity, race, national origin or gender.
Services
The health care delivery system is undergoing the most radical, extensive and fastest change since the organized health care delivery system began. While the current emphasis has been on the cost and financing of health care services, other potentially more far-reaching issues exist.
Some of these include the aging population, increases in the number of chronically ill persons, increased longevity, gradual acceptance of non-traditional health care delivery methods, and the resurgence of objective methods for assessing medical benefits of health care providers.At Concord, we recognize these as opportunities to develop health care services geared towards meeting these emerging needs.
Some of these include the aging population, increases in the number of chronically ill persons, increased longevity, gradual acceptance of non-traditional health care delivery methods, and the resurgence of objective methods for assessing medical benefits of health care providers.At Concord, we recognize these as opportunities to develop health care services geared towards meeting these emerging needs.
Reviews (10)
Alejandro Leguizamo
Aug 14, 2021
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My mother in law gets home health services through Concord. It took them 10 days to send an aide. The PT person was there right off the bat. My wife called to assess why her mother hadn’t been seen by an aide or OT. They told her that the PT person assessed the clients’ needs for aides and OT, which is not accurate. We both have doctorates, so we don’t fall for this kind of BS explanation. The acute rehab where she was made the assessment of what my MIL needed, that’s why Concord was called. My wife was then “coincidentally” contacted by the aide and OT the same day she called.
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Kathy Martin
Jun 24, 2020
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Denise Peasley
Jun 18, 2020
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Kristin, our physical therapist, was fabulous! She was warm, caring, funny, and she did an excellent job as my sister's physical therapist. My sister now has full use of her shoulder, even after she was told by her doctor that she would never gain full use of it again. We definitely recommend Concord Home Care. Every person they have ever sent our way has been top notch!
Emma Martin
Jan 25, 2020
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Concord is providing 24/7 coverage at my home to help me take care of my husband. I am very happy with all the CNA's that we have had from this company. They are always on time ,very dependable and very competent. The office staff are always very helpful and caring. Concord has helped me to keep my husband at home!
Cynthia Rock
Dec 19, 2019
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Very Helpful company. I recent inquired about services for my great grandmother with concord, i had a wonderful conversation with the director Lori Coia. she helped explain what her services would benefit my GG's needs. unfortunately they did not have available staff but lori provided me with a list of other companies and contact information that would be able to help me out, and even mentioned that if they have the availability she would reach out and see if i needed services still, was a very nice woman to speak with and sympathetic to our needs, and extremely helpful in our search for home care
Paula Ritchotte
Dec 16, 2019
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Max Rugi
Oct 02, 2019
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Horrible management
Called for care with specific days and hours on a Wednesday. Was told not a problem will call next day to set up meeting to sign relevant paperwork and begin services in a day or two. Great since I needed service by following Monday.
Call next day from Lori Coya, director of Client Services She tells me I’ll see if I can get someone for your hours. I’ll call you back Monday.
Not sounding good.
Call Monday Ms Coya says we don’t like taking Medicare patients on weekends because we pay them more than Medicare, but I’ll see what I can do and call back. No call Monday
Called for care with specific days and hours on a Wednesday. Was told not a problem will call next day to set up meeting to sign relevant paperwork and begin services in a day or two. Great since I needed service by following Monday.
Call next day from Lori Coya, director of Client Services She tells me I’ll see if I can get someone for your hours. I’ll call you back Monday.
Not sounding good.
Call Monday Ms Coya says we don’t like taking Medicare patients on weekends because we pay them more than Medicare, but I’ll see what I can do and call back. No call Monday
Kathy Blackledge
Sep 03, 2019
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We have used Concord's services twice for mom and have always been impressed and pleased with the services they provide. All staff are reliable, courteous, professional and very caring which is most important to us. Each time I called to set up services, they were able to start within a few hours! It is so hard to find reliable help.
This is a great company from top to bottom. We will continue to use their services and recommend them without hesitation.
This is a great company from top to bottom. We will continue to use their services and recommend them without hesitation.
Nick Allen
Aug 20, 2019
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Upon release from the hospital, we were in need of same-day services. Laurie returned our call immediately and sent a wonderful CNA that night.
Follow-up requests were also handled very promptly with professional and competent staff. I would rate them as top-notch with my highest recommendation. Thank you Laurie, Cindy, and crew! ~Caroline
Follow-up requests were also handled very promptly with professional and competent staff. I would rate them as top-notch with my highest recommendation. Thank you Laurie, Cindy, and crew! ~Caroline
Beth Friedman
Jun 23, 2019
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I met Laurie Coia, Director of Client Services, this past April when I brought a 97 year old man to live at Greenwich Farms in Warwick, RI. She explained the duties of the caregivers and the scheduling options for various shifts. She responds to my text messages regarding care and shift changes on the same day I send them. She is an invaluable resource for me and my friend.
