All of MSI's Healthcare A/R Specialists are trained in the legal requirements, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act, HIPAA Regulations and HFMA Best Practices. Every employee has continued training, education and testing to ensure compliance and safety on behalf of our client's.
The economy of healthcare continues to challenge both provider and patient. We understand that no matter where you fall in this equation, every dollar equates to your bottom line. MSI payment diversity makes it easy and safe for patients to resolve their accounts. The MSI Healthcare A/R Specialists approach puts the patient first with understanding and evaluating the position of each patient's situation financially and emotionally.
The economy of healthcare continues to challenge both provider and patient. We understand that no matter where you fall in this equation, every dollar equates to your bottom line. MSI payment diversity makes it easy and safe for patients to resolve their accounts. The MSI Healthcare A/R Specialists approach puts the patient first with understanding and evaluating the position of each patient's situation financially and emotionally.
Services
With over 25 years of experience, Med Shield, Inc. (MSI) understands the challenging nature of A/R recoveries in today's U.S. healthcare system. From the beginning, our target within this market specifically focuses on accounts 120 days and beyond. Over the years we have maintained success by implementing a mutually beneficial approach to our work, defining our success only by defining yours first.
We understand that figuring out the best way to resolve a medical bill can be difficult and time consuming. In today's busy world, time is valuable, which is why we strive to make responding quick and painless. We offer a variety of payment options to reconcile you outstanding medical bill. Each healthcare provider client is unique but the end goal is always the same: receivable recovery.
Reviews (5)
Elizabeth Lampley
Sep 21, 2020
Report
I used to work here. So I've decided to edit this review. I used to work here but left for a better opportunity. I gained valuable work experience. There is extreme favoritism there and the training is minimal. I'm sorry to say that management makes promises that are not kept. If you decide to take a position here, consider yourself warned.
Muyukiguki X.
Jan 04, 2020
Report
Jennifer Muncy
Oct 20, 2018
Report
Bill Montgomery
Sep 25, 2017
Report
Nicolas Martin
Oct 14, 2010
Report
We found a negative entry on my wife's credit report from Med Shield, which handles the collection for a local hospital's ER doctors' billing. We knew my wife had never been to that hospital, so I set upon a many hour ordeal to rectify the mistaken entry. I had several civil conversations with the staff, but when I spoke to the billing manager twice she was very hostile and hung up on me both times. She would not listen when I explained the facts provided by the hospital billers which proved that my wife could not have been the patient. This is the first time I've encountered a credit agency fitting
