Mike Wakerling is the owner of General Roofing Company with more than 45 years in the industry. He started his career working with his father at the age of 18 as an apprentice roofer. Shane Wakerling is the Vice President and General Manager at General Roofing Company. He graduated from California Polytechnic State San Luis Obispo with a Bachelor's Degree in business.
Bill Richards serves as the Director of Operations. His integral role within the company is tied to production, operations, sales, customer service, recruitment, and employee development. In his current role as Estimator, Mike Rodriguez serves his customers using the vast knowledge and experience he's gained over 40 years in the commercial and residential roofing industry.
Bill Richards serves as the Director of Operations. His integral role within the company is tied to production, operations, sales, customer service, recruitment, and employee development. In his current role as Estimator, Mike Rodriguez serves his customers using the vast knowledge and experience he's gained over 40 years in the commercial and residential roofing industry.
Services
Since 1924, General Roofing Company has been installing and repairing residential, commercial and industrial roofs in the Greater East Bay Area; providing professional personal service on every roofing project completed. We declare that this company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified status.
General Roofing Company has installed complete roof systems for homeowners and businesses for almost 100 years through out the greater San Francisco Bay Area. Only the highest quality roofing products are applied. General Roofing Company's technicians continually engage in training and certification programs for several different roofing methods.
General Roofing Company will endeavor to provide an accurate diagnosis of water intrusion issues. Often, we can provide on the spot temporary solutions such as the application of sealants or temporary covers, and will expedite permanent repairs whenever possible to help our customers minimize damage.
General Roofing's Maintenance Programs are designed to help prolong the life of your roof system. Regular maintenance will aid in keeping your system in good condition to help ensure it reaches its typical life expectancy. Proactive service can reduce the possibility of interior damage; may assist in preventing premature deterioration of your roof system caused by water damage, or other issues caused by roof leaks.
General Roofing Company provides gutter replacements installations, in conjunction with new roof systems. There is a wide variety of gutter styles and materials available to our clients. We custom build each gutter system tailored to the unique requirements for each property to achieve positive irrigation.
Reviews (17)
J. F.
Nov 15, 2021
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General has taken care of my roof ever since I moved in to my 1920s era house in 2000 and even before that! I used them because the prior and only other homeowner used them over the years. In my experience, they are trustworthy, competent, and quick. They have fixed a major leak (not their fault), re-roofed my house as well put in a new roof. The one time there was a neighbor complaint (they accidentally disturbed her bush) they resolved it quickly and to her liking. She is rather finicky so I was relieved that they took responsibility and resolved the issue without me getting involved. I really
Jane O.
Sep 11, 2021
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I never thought putting on a new roof would become an enjoyable experience. I have highest praise for Bill Richards and the whole team from General Roofing. Everyone I met and interacted with, from administrative and scheduling assistance performed by Marissa to the efficiency and professionalism of Juan, the crew foreman, was of the highest level. Due to some of the intricacies of the job, 3 layers of past roofing materials, an attic with blown insulation, landscaping that needed to be protected, and the unknowns of a house built over 100 years ago, we were cautious about who we would hire
Michael Moody
Aug 28, 2021
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We called General Roofing to give us an estimate on replacing our roof. We had some indication in our living room ceiling that the roof was leaking. We assumed the the roof had to be replaced right away. Bill inspected the roof. He let us know that the leak was caused by a few roofing nails that had come loose and were sticking out of the asphalt shingles. He said that otherwise, the roof was in good condition and should last another five to ten years. He fixed the problem with the loose nails for a small charge. It has been five years and the leak still hasn’t returned. When we do have our roof
Shari Huhndorf
Aug 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent! Bill responded right away to my request for a bid and provided a thorough assessment of my roof. He took time to explain the necessary repairs and answer my questions. The work was done in a timely way at a very fair price. The entire team is professional, responsive, and courteous. Highly recommended.
Service: Roof repair
Excellent! Bill responded right away to my request for a bid and provided a thorough assessment of my roof. He took time to explain the necessary repairs and answer my questions. The work was done in a timely way at a very fair price. The entire team is professional, responsive, and courteous. Highly recommended.
Service: Roof repair
Paul Segalini
Aug 14, 2021
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Lawrence Rice
Jul 01, 2021
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I contacted 17 roofers. Five came to look at the job, and four of those submitted an estimate. I selected General Roofing. Bill Richards was first to bid, understood the issues, was patient and professional throughout. Their bid was not the cheapest, nor the most expensive, but they did an impeccable job efficiently. I would engage them again.
Jon Kane
May 19, 2021
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Bill Richards was excellent to work with, always available, answered all of my questions, and explained every step of the way. The crew was neat and efficient, and they finished the job quickly. The staff at the General Roofing office was also friendly and efficient when it came to billing and paperwork, and a pleasure to work with. I interviewed more than one company, and I am glad that I chose General!
William M. Collins
Aug 26, 2020
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Stuart Crawford
Jul 01, 2020
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General Roofing did a fantastic job installing our new roof. They arrived on time, did a very high quality job (finishing in four days) and thoroughly cleaned up afterwards. Our finished roof looks beautiful. The crew consisted of:
Ernesto
Eusebio
Helmer
Leopoldo
Luis
Many thanks to everyone! We highly recommend General Roofing.
Ernesto
Eusebio
Helmer
Leopoldo
Luis
Many thanks to everyone! We highly recommend General Roofing.
Allison Einbinder
Jun 14, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
General Roofing is our go-to roofing company for our home. We've hired them to patch the roof a couple times. The full replacement is inevitable--and guess who we're hiring?!? General Roofing!!! Their service is amazing, professional, and all around fabulous!
General Roofing is our go-to roofing company for our home. We've hired them to patch the roof a couple times. The full replacement is inevitable--and guess who we're hiring?!? General Roofing!!! Their service is amazing, professional, and all around fabulous!
Lawanda A.
Apr 14, 2020
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I won't give them any stars if I could! IF YOU LIKE TO BE OVER CHARGED AND POOR CHEAP MATERIALS AND SLOPPY WORKMANSHIP THIS COMPANY IS FOR
2/15/20
I would not have written the review if it wasn't true. The fact that it took over seven months to reply is a testament to you lack of service.
The timeframe it took you to respond to my posts is a reflection of your business. I did not post immediately how bad your company's work was because I lived next to your family member who turned out to be a mean, racist and miserable individual - I'm sure you saw another roofing company
2/15/20
I would not have written the review if it wasn't true. The fact that it took over seven months to reply is a testament to you lack of service.
The timeframe it took you to respond to my posts is a reflection of your business. I did not post immediately how bad your company's work was because I lived next to your family member who turned out to be a mean, racist and miserable individual - I'm sure you saw another roofing company
Mike O.
Jun 14, 2018
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Had a great experience with General Roofing. Everyone I dealt with was courteous and professional. After not being happy with a prior roofing company's recent performance and their not providing good options for two roofs that were ponding and one had developed a leak that they tried several times to fix.
Now on to General. Bill the estimator came out and was great. He looked at the two small flat roofs. And while the other company continued to say how bad the roofs were installed, Bill disagreed. As he looked over the one roof he said he thought found the leak - there was a gap
Now on to General. Bill the estimator came out and was great. He looked at the two small flat roofs. And while the other company continued to say how bad the roofs were installed, Bill disagreed. As he looked over the one roof he said he thought found the leak - there was a gap
Marcie M.
Jan 25, 2018
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I'm going to have to edit this as I originally gave them 5 stars because they came to our house quickly to patch the roof.
Unfortunately, 6 days later it's raining again and the roof is leaking in the same place we called them about. Left a message so if they call back and come out to help, I'll give them 5 stars again. Until then, it's raining in our living room right where we just paid $1300 for restoration and $900 for the roof "fix".
Unfortunately, 6 days later it's raining again and the roof is leaking in the same place we called them about. Left a message so if they call back and come out to help, I'll give them 5 stars again. Until then, it's raining in our living room right where we just paid $1300 for restoration and $900 for the roof "fix".
J. W.
May 21, 2017
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I contracted with General Roofing for installation of a roof vent for a bathroom fan and patching & sealing chimney mortar. I've used Diamond Certified companies in the past for other projects so I expected their cost to be on the high end.
The price quoted seemed reasonable given I thought they would need interior access to the attic crawl space to cut a hole for the vent and the description of the failing mortar sounded pretty severe. However the reality of the job was that the vent was cut from the roof, not the attic, and the chimney work took about 15 minutes to complete.
My contract
The price quoted seemed reasonable given I thought they would need interior access to the attic crawl space to cut a hole for the vent and the description of the failing mortar sounded pretty severe. However the reality of the job was that the vent was cut from the roof, not the attic, and the chimney work took about 15 minutes to complete.
My contract
Aalim M.
Apr 27, 2017
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Victor D.
Jun 18, 2015
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Where is the 6 star button? Bill is excellent to work with and his team is just as stellar. They replaced all my gutters and downspouts. I had a lot of wood rot and they replaced it all. The price was more than fair. I found them on Angie's List and I will give them the thumbs up thee as well. Great Job Team!
Molly S.
Oct 16, 2013
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I tend to use yelp for restaurants and nail salons, but I need to give credit where credit is due. These guys made an intimidating job simple, fast and worry free. As someone who never thought she would need to call for a roof job, I was completely new to the process and super stressed out. But these guys explained everything to me, guided me through the process start to finish, even educated me on the materials they used. I never felt pressured, which was a change from the 2 other companies I called. The price was competitive and they worked with my crazy schedule.
The staff was professional
The staff was professional
