The services will be live streamed at service time. If you try to access it before service time you will only see a caption photo with the person's name, date of birth, date of the death, and the hours count down for going live. Serenity Columbarium and Memorial Garden has created a modern, full-service bereavement care campus for the purpose of helping families in their time of loss by creating remarkable experiences worthy of honoring a loved one's life.
We do this by working closely with families and individuals to guide them through the funeral planning process to produce a unique service that accurately reflects the life of the deceased, while at the same time ensuring access to the most complete and up-to-date funeral and memorial options designed to fit within any individual's needs.
We do this by working closely with families and individuals to guide them through the funeral planning process to produce a unique service that accurately reflects the life of the deceased, while at the same time ensuring access to the most complete and up-to-date funeral and memorial options designed to fit within any individual's needs.
Services
We're dedicated to providing personalized, professional and compassionate services to help lighten your burden and support you through the difficult times that follow the loss of a loved one. We're honored to assist you in your time of need, and would like to assure you that we'll do everything in our power to make your experience a meaningful and memorable one.
Harold Ford Sr. was born into the funeral business, first assuming significant responsibilities at his family's Memphis funeral home at the age of 13. Working diligently since then to ensure the continued success and viability of the business, Harold learned from the bottom up every facet of the funeral care industry.
Our experienced and professional staff are here to guide you through the creation of a service that reflects your values, your preferences, and your loved one's individual life story. We offer a variety of ways for you to honor their life, pay tribute, and celebrate special memories as you begin to heal and find closure.
Take the time to explore our wide range of available memorial and cremation packages to get an idea of what might best suit your preferences and budget. Please contact us with any questions or concerns, or to discuss your options in further detail so that we can assist you in finding the right package for you and your loved one.
Serenity Funeral Home is an elegant full-service funeral home offering a comprehensive array of services to families in their time of need. Let our caring and experienced staff support you during this difficult time with planning a unique funeral ceremony that will best honor and reflect the life of your loved one.
Reviews (7)
Lisa Suell
Dec 16, 2021
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Serenity did an AMAZING job handling my Grandmother’s arrangements. Everything from the pickup to the burial was handled with top tier service. Our funeral director was John Q and he was very professional and patient with our large family. My Grandmother’s make up and clothing were perfect, and she truly looked like a beautiful sleeping angel thanks to John Q. THANK YOU for your EXCELLENT service during our time of grieving.
Jan Johnson
Dec 04, 2021
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Although we are not wealthy nor do we have prestige, Serenity gave us the kindest and best of treatment. We used their services earlier this year when my mother passed and a few years ago at my brother's passing. Both times they were both professional and courteous. Since these are difficult times because of COVID-19, special problems came up. Harold Ford and Caitlin were especially diligent of these situations and took care of them. God bless them both. Also Mr. John Ford was courteous and respectful during the graveyard services of my son Mark. The whole staff was friendly and respectful. On
Bianca Wright
Nov 01, 2021
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Serenity Funeral Home was very disorganized and unprofessional on the day of my mother’s memorial service. They did not provide us with any guidance on how/when to usher into the sanctuary and then rushed us out as soon as the memorial service was over. They provided little to no help on trying to find which room/building the repass would be in. We were also given 3 different times of when we could expect for the transfer of the remains to be ready before they were actually ready. I would’ve given zero stars if it was an option after dealing with such an unprofessional staff and owner… The
Brittney Taylor
Oct 26, 2021
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Mr. Ford, John Q and Torian were awesome! Caitlin was very patient and understanding during the entire process. The staff never complained and was there to meet our demands and comfort us during the entire process.They laid my father, Bishop C. E. Taylor to rest in a gold casket and had white doves and a carriage. It was a beautiful ceremony and even better customer service. Serenity Funeral Home OVER DELIVERS. I recommend them as the best funeral home in the entire Memphis area. Special thanks to Mr. Ford for making this a special Home-Going :)
George W. Black
Oct 17, 2021
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Worst customer service I have ever seen.
I am a minister of 47 years and recently had the honor to serve a families needs as their pastor. The family was told the chapel would seat 180 people. I counted. It barely accommodated 125 adults body to body. Many had to sit in the overflow room as a result of this misrepresentation. There was no one on duty full time to direct entrants while three services were being conducted simultaneously. The chapel was a shared facility with the previous funeral going long. My group was asked to go outside into the 90 degree heat and wait to be let back in. This
I am a minister of 47 years and recently had the honor to serve a families needs as their pastor. The family was told the chapel would seat 180 people. I counted. It barely accommodated 125 adults body to body. Many had to sit in the overflow room as a result of this misrepresentation. There was no one on duty full time to direct entrants while three services were being conducted simultaneously. The chapel was a shared facility with the previous funeral going long. My group was asked to go outside into the 90 degree heat and wait to be let back in. This
Barbara Cole
Sep 21, 2021
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Mc Scaife
Jul 22, 2021
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A few weeks ago I lost my grandmother and the staff at Serenity was fantastic and I would recommend anyone to them. My grandmother looked like she was sleep, she looked peaceful and that put me at peace. A special thanks to Mr. JohnQ and Mrs. Vonda for all of their help for making sure that my grandmother looked good they kept their promise and I am thankful for them and all their hard work. Mr. JohnQ was the Director on her service and he made my family feel comfortable he met all of our needs and expectations and I will recommend him and Mrs. Vonda to anyone. Thank you Serenity funeral home.
