Mercedes Connexion
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Mercedes Connexion
We have the tools and expertise to work on Mercedes-Benz of all makes and models, from the old-time classics to today's modern marvels. We specialize in servicing electrical systems. We strive to be the benchmark of our industry, knowing it is both a journey and a commitment. Our pledge is one of integrity bolstered by superior unmatched performance.

Mercedes Connexion has been providing high-quality, affordable repair services for both old and new models of Mercedes-Benz vehicles since 2010. We are a family-owned and operated company. Al is an ASE-certified technician specializing in electrical work with more than 40 years of experience. We are your "go-to" Mercedes experts in the area!
Services
Do you have an older, pre-1970s model Mercedes-Benz that needs high-quality repairs that aren't going to break your budget? Don't spend time searching all over town for a mechanic who can perform the repairs you need. Come to the Mercedes-Benz specialist Al Bernal at Mercedes Connexion. Come in today and get back on the road quickly.
Mercedes Connexion is your go-to repair shop for all of your Mercedes-Benz repair and service needs, but we work on all makes and models. No matter what you drive, you can depend on Al Bernal at Mercedes Connexion to deliver the high-quality, affordable repairs your vehicle needs to keep running smoothly.
We only use and recommend oils authorized by Mercedes Benz of North America. For our customers with older Mercedes, we recommend oils with high zinc content and low detergent content to save wear and tear on the older engines.

FOR SERVICE A (As per Mercedes Benz of North America): Inspect battery, check and correct fluid, Inspect brake fluid, level and color, Check brake rotors and hoses; inspect lines and hoses for wear and/or damage, Check cooling system for antifreeze and corrosion protection, Check lines and hoses for leaks and chafing, Check and lubricate hood hinges, Check horn, head lamp flasher, hazards, turn signals, illumination and interior lamps, exterior lighting, trunk/cargo and head lamps, Check seat belts for damage and proper function, Inspect tires for damage and condition, Correct tire pressure, including spare and verify tread depth, Inspect and top off all fluids, Check wiper and washer system, Replace engine oil and oil filter, Reset service reminder indicator.
Reviews (20)
Daniel Garcia
Daniel Garcia
Apr 13, 2021
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Good morning Mercedes-Benz owners if you have your car new or old apps for l he's still trying to take in more customers but he will service your vehicle I believe he's ready to retire soon but he's been doing auto service for a long time and I was ready to retire so schedule appointment have your vehicle serviced you are close to downtown Campbell so you can override have lunch while waiting on your vehicle this is Daniel James abstract artist look for my artwork I'm ready to start selling originals and reprints look for me online
Dimitrios Billios
Dimitrios Billios
Feb 04, 2021
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Amazing work!! Al combines extreme knowledge with great attitude. Takes his time to explain you what has to be done in your car and he takes care of it as it is his. He is gaining your trust from the first minute! Took him only 3 days to fix the top of my Sl500 when other mechanics didn’t event how to fix it!! Hands down best place to take your car in Bay Area!!
Alison L.
Alison L.
Jan 19, 2018
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I swear by Al. I've had numerous mechanics work on my car before him and from it, have learned how important it is to be able to TRUST and RELY on your mechanic. He's been my car's doctor for the past 2 yrs, and a wonderful one at that. Unfortunately, I've had to bring her in for one fix after another (basically to fix the shoddy work that previous mechanics had done on the car)... but each time she comes back better.

Can't say enough good things about Al and his work -- highly recommend with all thumbs up. If you're looking for quality work, and an honest and nice
Govind Walia
Govind Walia
Sep 01, 2017
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Good shop for mercedes repair. It took 3 hours to find an open circuit in my door harness and after that my turn signal works as expected. Labor is $150/hr.
Craig Bohn
Craig Bohn
Aug 08, 2017
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I have owned older Mercedes for two decades. El is one of the most knowledgeable Mercedes experts I've ever known. And best of all, he charges extremely fair prices. Treat him right. He is in high demand and does not Need to put up with any of us who might treat him poorly.
Theo B.
Theo B.
Jul 26, 2017
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Al is a very knowledgeable mechanic/owner.
Detailed quotes and online pictures during repair!
Very fast service, including a loner, Al has my 1999, 500SL-AMG business!
With 188,000+ miles, I am looking to put on many more with his service.
Got a larger discount on parts then the 10% discount for being a Mercedes Club member.
I recommend any other Mercedes owner to try Al.
Dawn H.
Dawn H.
Dec 01, 2016
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Great place and not only for Mercedes. He is very knowledgable in most areas, but especially electronics. I have brought both a BMW and a Honda into him and he fixed them both for a fraction of what other mechanics would have charged me. Today, I had the check engine and VSA lights come on in my Honda after needing to do an emergency brake on the freeway. I brought it to a mechanic near by work (where I was headed at the time). He told me I needed to get a new oil engine sensor and take it to Honda. Al told me the check engine light probably went on because of the hard brake forcing all the
Chaz Y.
Chaz Y.
Sep 09, 2016
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This place is awesome!
The mechanic is awesome!
The shop owner is awesome!
I've had two MBs so far - 2001 SLK 320 and 2006 C230. Whenever I have issues or questions about my MB, this is the ONLY place that I always come to. This place wants to genuinely take care of your MB, not to rip you off like so many other repair shops would. If you just spend 5 minutes to talk to the owner/mechanic Al, you will know exactly what I mean. If you are looking for a reliable, competent and (most importantly for me at least) HONEST repair shop for your MB, this is the place you should come to.
H. A.
H. A.
Apr 21, 2016
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The most knowledgeable Mercedes Mechanic in the Bay Area. Reasonable, talented owner Al.
One word says it all "BEST"
Cheryl B.
Cheryl B.
Jan 25, 2016
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Al Bernal...He's the BEST!! Not only is he an honest and amazing mechanic, as other reviewers mentioned, he and his entire family are the most genuine and gracious people you'd want to know. Al has been my mechanic since 1993!!! I wouldn't take my car anywhere else. When he retires...so does my SL (I've been through the dealership 'service' - if it's bent, they'll break it). With Al, your car will run like a dream, without costing a fortune. And that's 23 years talking!!
Lissa M.
Lissa M.
Dec 11, 2015
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My grandmother left me her Mercedes - a 1983. It wasn't in the greatest shape. I brought it to Mercedes Connexion to see if I should bother trying to get it back to full running ability. Al, the owner, was professional and honest. (Hard to come by these days in the automobile world.) Anyway, he gave me a quote and a time frame and I accepted his offer. It was done under budget and early. Remarkable!!! Now my car looks brand new and runs as smooth as ice. Thanks Al, your a real pro!!
Dave D.
Dave D.
Sep 15, 2015
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Al and the Mercedes Connexion are GREAT. Al's a real Mercedes enthusiast and basically knows .....everything on God's green earth that there is to know about Mercedes. Nice guy, high quality work, on time and excellent recommendations when I add upgrades. I wouldn't take my Mercedes anywhere else.
Hans V.
Hans V.
Sep 02, 2014
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Al takes care if our three Mercedes' since a few years. We enjoyed every minute. We love our cars and Al keeps us on the road with a lot of hard work. He is not shy of huge projects and he doesn't stop until it's fixed. Keep up the good work!
R. B.
R. B.
Jan 08, 2014
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One of the great single-marque repair shops, which are sadly hard to find these days. Al is a real MB pro and can literally fix (and explain in plain english) all of what's going on with your car. Because I have an older Benz he has to come up with some pretty novel solutions to find NLA (no longer available) parts and has been a very great guy to work with. He knows his stuff, very trustworthy and sold work.
Amy A.
Amy A.
Aug 08, 2013
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Al has been taking care of 4 of our families Mercedes for at least 20 years. He is not only honest but a car doctor. We wouldn't go anywhere else and agree with the last posting that all of our cars will have added value when selling them due to his superior service. He is also affable and returns phone calls like a pro! Love this guy!
Anne D.
Anne D.
Mar 26, 2013
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Honest Al is what this shop should be called. He not only fixes Mercedes he has fixed my ford van, ford truck and even my Toyota Prius. I very rarely write reviews but I am doing this for my neighbor who does not use a computer. Sally took her toyota (newer model) to Al on my husbands recommendation. She has had numerous problems and Al took care of them all. She made a call to me to let me know that she was very appreciative for my recommendation. "Al is an extremely good technician. He was honest and let me know everything that he did and why he did it. The prices were reasonable and I would
John M.
John M.
Feb 21, 2013
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If I ever sell the SL, I will put "Serviced by Al Bernal" in the ad and I will get more money for it. He is the go-to guy. No doubt.
Bonnie M.
Bonnie M.
Nov 05, 2012
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I don't know cars but, I know a great mechanic. My mother and I have been taking our babies (Mercedes Benz 430E, 300E, and etc.) to Al's shop for many years. Love the quick turnaround times, the never feel like I am getting ripped off experience, attention to detail, and customer service is always 5 stars. He has also helped us purchase many used outstanding M-Benz's. Like the recent purchase for our daughter who went off to college. Thanks to Al, he has created 3 generations of M-Benz's fans!
Johnny B.
Johnny B.
Jan 17, 2012
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A good guy. Honest and up front. I have a 2001 C240 that needs quite a few little fixes to get it back in tip top shape. Al Bernal went over all of the problems I outlined, (as well as others he thought I should have done), and he gave me quotes on everything. His prices seem reasonable.

The work he did on my car that day was a "rear differential" fluid change. My car has been making a bit of a grinding noise. He opened up the differential case to find that my differential fluid was gummed up and old.

He inserted a flush that I am to drive around with for about 100 miles before I come
Brianna J.
Brianna J.
Nov 13, 2011
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We rarely get any MBZ cars but every once in awhile the boss buys an old diesel to resell. These older diesel MBZ's are quite reliable vehicles ( i think they look ugly ) and seem to appeal to older engineer type of guys.
I used to take all of our vehicles to another mbz shop in Los Gatos but the lead mechanic started his own shop and that caused a decline in workmanship and speed.
Luckily i found that lead mechanic and his new shop!
Not only is Al ( the owner and mechanic ) a great technician; he is a big old nice teddy bear of a guy. He always greets me and my drivers with a big smile. Al