In business since 2008 but bringing you more than two decades' property management experience, BB Management Group, Inc. specializes in providing swift and excellent service to all our owners and tenants. In addition to providing tenants with lovely luxury homes, we help with corporate and executive relocation, making your move to Portland as seamless and pleasant as possible.
Moreover, our owners routinely come to us for support with existing properties, finding tenants and helping with move-in, serving as a contact point with them for rent collection and maintenance, and generally ensuring that investments remain sound. Beyond that, we help owners find new investment properties to ensure wealth and comfort now and in future.
Moreover, our owners routinely come to us for support with existing properties, finding tenants and helping with move-in, serving as a contact point with them for rent collection and maintenance, and generally ensuring that investments remain sound. Beyond that, we help owners find new investment properties to ensure wealth and comfort now and in future.
Services
BB Management Group, Inc. is one of Portland's leading full-service property management companies, providing services to, investors, property owners and tenants. We consider ourselves a resource and the solution for our clients. We have earned the company a reputation for a wide range of expertise and knowing the Portland Metro Area.
Are you looking for a high-end single-family home that provides plenty of room for your professional life, work-from-home setup or growing family? We've got exactly what you need, serving the Portland Metropolitan area with corporate and executive relocation as well as beautiful homes for residents who already live here.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (22)
Jordan Quantock
Dec 22, 2021
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Critical: Quality, Responsiveness
They were terrible the first week moving in. When I needed assistance the first week and was locked out, they did not have a back up key and I was required to pay for a lock smith. Asking them to do anything after 2 PM is a no go. The handyman they had was nice and helpful, but I avoided having to talk to anyone from the office.
They were terrible the first week moving in. When I needed assistance the first week and was locked out, they did not have a back up key and I was required to pay for a lock smith. Asking them to do anything after 2 PM is a no go. The handyman they had was nice and helpful, but I avoided having to talk to anyone from the office.
Elle G.
Mar 17, 2021
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Clinton C.
Feb 26, 2021
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This is the straw the broke the camel's back as they say. A worker tried to come inside my home today without a mask on in response to a roof leak from 2 weeks ago during the winter storms. I'm not really sure why they would bother after 2 weeks or why someone who is not a roofer would need to come inside to begin with.
Sydney Clevenger
Aug 23, 2020
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There is a reason B&B has a disclaimer about the wording in their rental home advertisements: They conceal information and just hope you won't think to ask. Be sure to find out: Is the treeless rental you're considering on land that will ultimately be sold and developed? Are the tenants in the upstairs unit smokers even though your unit is non-smoking? Can the other tenants sublet their unit and to how many and for how long? Will the other tenants utilize the backyard at their will because they are related to the owner? Will the one other tenant suddenly become two and how will that affect your
Melissa B.
Jan 21, 2020
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Terrible! I've never worked with a worse property management company. I saw the property for 5 minutes and was on a work deadline, so I processed the application. Once approved, I timely deposited security deposit and animal deposits. I requested no fewer than 10 times for either an opportunity to take measurements, a floor plan, or dimensions of rooms so I could prepare for my move. Each time I was denied. Then BB moved my move-in date from Monday to Friday before Christmas. Though this turned up to be a great expense to me, they continued to ignore my requests for dimensions. They demand
Alli L.
Oct 24, 2019
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I am hesitant to write poor reviews, because as a healthcare practitioner myself, I understand how harmful negative comments can be for your business. However, this is completely necessary. We used this company at the recommendation of our realtor when we moved out of area to rent our home. My husband and I had initially found a renter ourselves, but he pulled out and after much frustration we hired BB management to help find a renter. After only one week, the renter that we had initially found decided to lease....but they collected the finders fee.....we obliged due to contract but we were off
Jennifer A.
Apr 02, 2019
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I feel lucky because as a renter we haven't encountered any issues with BB. We have lived in the home for a year and they've always been very responsive to repairs (minor things so far) and have been out once for a yearly inspection with proper notice. We pay online and never really have to deal with them other than the notices that they forward from the HOA. I feel like they'll probably nickel and dime us as move out like every other place, but that's the crappy part about renting. Make sure you take extensive move in photos so that you can refute anything that was preexisting
Natasha Butler
Jan 02, 2018
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I have been with BB Management for almost three years. I have been extremely pleased with the services that I have received. Every time I have had an issue they have always been responsive and supportive. This has been my reality with this company since day one. When I first became a renter they were super nice and supportive of my transition. They always provide advance notice and keep me informed on any recent updates and owner suggestions. I would highly recommend BB Management for your housing needs.
Chad DelMain
Jul 19, 2017
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I've had to deal with a long list property management companies over the past 10 years. The majority of them just care about their bottom line so repairs and requests would usually go unanswered. That's just not the case with BB Management. When you speak to their employees it's very apparent they take care OF and actually care FOR their tenants. I'm 100% sold this has to do with the employees they hire. Alicia, in particular - thank you so much for showing empathy towards my situation, you're customer service is top notch and gives me hope for other property management companies.
Ann P.
Mar 03, 2017
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I have had the worst experience with this company. They have been rude, combative, unprofessional and dishonest. I keep my home very well maintained. I hired professional yard service, maid service and carpet cleaning service for move out. They will not do a final inspection with me. They will only inspect after they take possession and refuse to allow me to be there. After they take possession they will do whatever they want and lie about its condition and attempt to take your deposit. They will even say the carpet is not to their standard and clean it again at your expense. These reviews
Maria B.
Feb 18, 2017
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Amit Kaushal
Jan 04, 2017
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BB Management is a great property management company in my experience. We've been renting our current property through BB Management since 2012. Any time I've had an issue with an appliance, yard maintenance, or the septic tank, BB has been very responsive to address it immediately. I've had the pleasure, more recently, to work with Alicia at BB. She's been helpful and responded to our concerns/issues with a sense of urgency. Kudos to Alicia and BB Management team. Great experience! Thank you!
Paul B.
Oct 27, 2016
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Avoid at all costs - terrible experience with this company. Don't know where to start but I can't believe this company is still around. They disturb your living experience with frequent visits - lose information causing them to visit your house more often then they should and deduct funds from your deposit for ridiculous reasons e.g. 6 light bulbs that they claimed were out ( not true) cost me $209 for them to replace. I could go on and on but it's not worth my time.
Again I repeat- avoid BB Management at all costs.
Again I repeat- avoid BB Management at all costs.
Becky F.
Oct 24, 2016
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Do not trust this company. I do not like to write a poor review for anyone but these guys take the cake. We own a home in NW Portland of which they managed for us for 2 years. Upon their final inspection of the home, they had their maintenance guy in to check things. He admits to turning on the water in all the showers but said he turned them back off. Well, 2 days later, our contractor who was going in to replace the carpets found the water still running. $3000.00 (possibly more) later for repairs, they denied it was their fault and said it could have been someone else. Totally unethical. We had
Jason A.
Oct 04, 2016
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Writing this review is an exercise in restraint because if I listed all of the problems with this property management company it would require 10,000 words. They are stupefyingly awful.
So I will stick to the low-lights.
I was a tenant in an expensive SW Portland home they managed for an out of state owner.
BB Management kept my rent security deposit far longer than the 31 days Oregon state law allows
They misused the automatic payment service by taking out more rent then was owed and then they took two months to return it, refusing to cut me a check for the improperly confiscated amount
So I will stick to the low-lights.
I was a tenant in an expensive SW Portland home they managed for an out of state owner.
BB Management kept my rent security deposit far longer than the 31 days Oregon state law allows
They misused the automatic payment service by taking out more rent then was owed and then they took two months to return it, refusing to cut me a check for the improperly confiscated amount
Derek J.
Sep 09, 2016
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Our experience sounds similar to everyone else's.... Should have checked here before renting with them!
When we moved in, the rental reeked of pet odor from the owners. We wrote this up in our move-in report and everything. This was never addressed, so upon move out the carpet still smelled faintly of wet dog. They then billed us for carpet deodorizing due to pet odor... Cheats!
We also called them about whether we should schedule professional cleaning at move out, and they said they got special corporate rates and the cleaning would only be $300-400. We foolishly trusted them. They took
When we moved in, the rental reeked of pet odor from the owners. We wrote this up in our move-in report and everything. This was never addressed, so upon move out the carpet still smelled faintly of wet dog. They then billed us for carpet deodorizing due to pet odor... Cheats!
We also called them about whether we should schedule professional cleaning at move out, and they said they got special corporate rates and the cleaning would only be $300-400. We foolishly trusted them. They took
Tracie B.
Jul 23, 2016
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I choose one star since zero stars is not an option. As with all the other reviews, there is lack of common sense and professionalism. We had many issues with them and always approached the problem professionally and expected the same from them - too much to ask I guess. Among other issues, they did not send our security deposit back to us within the legally allowed timeframe (30 days). They refuse to admit any fault or offer any apology.... The type that always thinks they are right, when in fact they are not. Unfortunate really!
Courtney Meadows
Jun 29, 2015
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The house I rented with roommates was beautiful and in a great spot. I have no issues there. The leasing office was very friendly and accommodating with getting us in, especially since we were applying from overseas at the time.
My issues came from dealing with maintenance. We had an issue arise where the pipes in the basement started leaking kitchen sink gunk all over (from a fault in the pipes, not user caused). It smelled like death and was ruining the carpet. We alerted BB about it and it took two weeks before they even sent a company to inspect it. To make a long story short, we had to call
My issues came from dealing with maintenance. We had an issue arise where the pipes in the basement started leaking kitchen sink gunk all over (from a fault in the pipes, not user caused). It smelled like death and was ruining the carpet. We alerted BB about it and it took two weeks before they even sent a company to inspect it. To make a long story short, we had to call
Chris P.
May 01, 2015
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Bella D.
May 31, 2014
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Regretfully they manage my property. I do not recommend them as they do not keep the owners of the property up to date. They priced me out of the market and I didn't get a renter for 6 months- and I had to lower my rent by $600. Secondly they do a horrible job at informing you of cost so u can't make good decisions. Example is they nickel and dime you to death and don't tell you bout it.. It only appears on your statement.. A good property manager would disclosure cost to you upfront not side blind on your statement!!!
Lindsay R.
Apr 04, 2014
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Renters beware! This company is a joke. When we moved in, the place was filthy, less than 2 months into our one year lease a for sale sign appeared on our lawn and we couldn't get any information from them or the owners. They require you sign your life away on your first walk through and if you disagree with any of their sketchy paperwork they make you sign it anyways or refuse to give you the keys. Follow through is awful and apart from their very sweet receptionist, employees are rude and not helpful at all. There are many better management companies out there...do yourself a favor and
Jacob A.
Mar 06, 2014
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Horrible experience with this company every time we have had to deal with them. In 2 years they use gestapo tactics to raise the rent, year one $200 or move out, year 2 $150 or move out. They are not responsive for repairs, it took over 4 months to get anything we have ever asked to be completed. They are rude over the phone, and written correspondence.
Avoid renting from them at all cost.
Avoid renting from them at all cost.
