Please setup an appointment if you need to meet with your property manager. Masks are required to enter our office. If you need to speak with us, please use the contact page for the person that you need to reach. We are available by phone or email. If you need to submit a work order, please do so through the portal.
Keeping your property occupied is our top most priority. Our systems have been tested over time to make sure your property gets the most exposure at minimal cost. Thorough tenant screening is a key element to keeping your investment profitable because unqualified tenants eventually lead to time & money spent.
Keeping your property occupied is our top most priority. Our systems have been tested over time to make sure your property gets the most exposure at minimal cost. Thorough tenant screening is a key element to keeping your investment profitable because unqualified tenants eventually lead to time & money spent.
Services
Hendricks Property Management was founded by Don Hendricks in 1978 and is now a second-generation family business. We specialize in single family homes, town homes, duplexes and small multi-unit complexes. We want to earn your business every single day. With Hendricks' Happiness Performance Pledge, if you are not happy, we will let you out of your contract with a simple 30-day written notice.
Thank you for choosing Hendricks Property Management, LLC. Before applying, we feel it is necessary you are made fully aware of our application process and screening criteria. Hendricks Property Management, LLC is committed to equal housing and we fully comply with the Federal Fair Housing Act and the Fair Credit Reporting Act.
In the event of an emergencywhere there is free flowing water/sewagedue to a broken pipe, leak, etc., we have a plumbing company on call 24/7. Their contact information is available on our afterhours phone message, please call (210) 344-3463. All our currently available properties are posted on our website.
If you have a pet, a flea treatment must be performed, per your lease, to eradicate all fleas that are present. If you have a fireplace, clean ashes out and ensure entire fireplace is free of dust/ashes. The vent hood, the oven (inside and outside), stove top/cook top must be clean and free of grease.
Reviews (27)
John Brechler
Dec 21, 2021
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Kaitlyn Hamilton
Dec 21, 2021
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If I could give 0 stars I would. As a renter this company is a pain. The front clerk Stephanie is rude and is no help whatsoever, and Cindy the property manager does everything she can to dodge your calls. We have been without water since yesterday. We have left 2 maintenance requests and called all morning to get ahold of someone. As someone who works in a business with homes they should know about their properties. I got asked if we had a saws account (even though we are on a well) THROUGH TEXT implying that we needed to pay our bill. So instead of calling their tenants to figure out the issue
Ariana Webb
Nov 12, 2021
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Eric Davey
Oct 01, 2021
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Lina A.
Sep 30, 2021
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Dana Jacobson
Aug 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Hendricks has managed my mom's property since shortly after my dad died. We know the Hendricks family from church and have been very pleased with their responsiveness and that of their staff - information and payments occur promptly, questions get answered quickly and completely, and they're always courteous and friendly.
Hendricks has managed my mom's property since shortly after my dad died. We know the Hendricks family from church and have been very pleased with their responsiveness and that of their staff - information and payments occur promptly, questions get answered quickly and completely, and they're always courteous and friendly.
Darrell Crowder
Jun 26, 2021
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Jennifer M.
May 30, 2021
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Joshua Gardner
May 14, 2021
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I Do not recommend using this company as a renter. The customer service is atrocious and they are extremely bad at communicating with the people living in the house.
I am specifically calling out Cindy Munsterteiger as someone that continuously dogged my calls and communication attempts.
When responding to our maintenance request she literally just sent the name number and address of the place that was supposed to help, that was all. Literally no other information, Cindy am I supposed to call, did you call, or will they call me. How are you that bad at communicating.
We ended up being charged
I am specifically calling out Cindy Munsterteiger as someone that continuously dogged my calls and communication attempts.
When responding to our maintenance request she literally just sent the name number and address of the place that was supposed to help, that was all. Literally no other information, Cindy am I supposed to call, did you call, or will they call me. How are you that bad at communicating.
We ended up being charged
Mykisha Griffin
Mar 12, 2021
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On 3/12 at around 8pm, I applied to a property listed on the site as available. I submitted the application and associated fee. On 3/13 at around 7am, I received a text message simply advising “the home is not available”. I responded via text and asked what would happen to the application fee since the property was obviously not available. I was advised I could receive a refund or apply the fee to a different property. Unfortunately, there were no properties available so I requested a full refund. Since requesting the refund no one has returned any texts or calls. I’ve now disputed the charge
Michael M.
Jul 07, 2020
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Hendricks Property Managment is the best game in town. I have been a agent in California for 20 plus years and I bought a house in San Antonio and have Hendricks manage my property. I never worry about anything they are right on it !!! I would recommend them to anyone that needs a pro to manage their property !!!
David E.
Jun 12, 2020
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I've used Kyle and his team for 12 years now to manage my property close to the base and have had a pleasant experience. From coordinating the light rehab after I purchased the property to maintaining an open line of communication, things have gone smoothly. I also am very grateful for some financial flexibility when it came to a costly repair just recently.
Niki G.
May 05, 2020
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Some of the worst customer service I've ever received. Virginia started off nice enough but turned into a complete nightmare. The requests they asked for a rental property were extremely invasive. It took over a week for them to finally give us an answer. We eventually found our perfect home. So thankful we didn't move into one of their properties. I can only imagine the storm that follows this company.
Patricia J.
Mar 30, 2020
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Hendricks Property Management has managed our rental properties for several years. They provide good customer service and respond to our e-mails and phone calls in a timely manner.
Our Property Managers are great to work with--friendly, personable and competent. We previously had to fire our Property Manager from another company due to their lack of oversight and poor management of our rentals. With Hendricks, we have no worries. This is especially important since we do not live in the area.
Our Property Managers are great to work with--friendly, personable and competent. We previously had to fire our Property Manager from another company due to their lack of oversight and poor management of our rentals. With Hendricks, we have no worries. This is especially important since we do not live in the area.
Jennifer D.
Jan 30, 2020
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Their company started ok with me 10 years ago, but in 2019 I went to see about a known "leak" in the bathroom and have a nice texas visit. NOOOO. I found TOXIC living conditions: non-working fridge, windows sealed shut, broken panes, a HOLE in the tub sealed with duct tape, rotting flooring in the bathroom that extends into all the walls and the adjacent room's flooring, broken and rotting flooring in the kitchen, and door frames - all 4 exterior doors - had been forced open and broken so much they did not function as doors very well anymore. I fired them, evicted the tenants
Joe H.
Jan 03, 2020
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If I could go lower, I would. The customer service and communication skills are horrible. If you have a company and can't provide customer service and the PM decides to quit answering because they don't want to deal with the tenant, they should hire more effective, efficient, and caring people. I own property and I would never even recommend this company to represent my home due to lack of communication leading to lack of professionalism (appreciate the customer). I have had multiple PM companies and they would have never treated tenants this way and wouldn't try the shady things
Misty G.
Nov 10, 2019
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Tom T.
Sep 13, 2019
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Hendricks Has been managing my property for almost two years. They have done an outstanding job especially in comparison to the terrible job my previous property management did. They do an inspection of the property twice a year to make sure the tenant is not trashing the place. Had my previous management company done this tenants who let their dogs ruin all the carpeting could have been removed 6 months earlier. The tenants the previous company found all left after a year whereas Hendricks found a long term tenant. I strongly recommend them to property owners because they are much more responsive
Tawonia W.
Aug 27, 2019
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DO NOT RENT FROM HENDRICKS PROPERTY MANAGEMENT! YOU WILL NOT GET YOUR DEPOSIT BACK!
I rented from them for 5 yrs. and when i moved out i had the yard cut the carpet cleaned and the house move in ready for the next tenant. I made sure there would be no excuse for them to give me my deposit back. Hendricks came up with bogus charges stating that it's the TENETS responsibility to show the property on the last month before moving out. They never gave me the lock box code on purpose so they can say that i didn't make the house available for showings. Not to mention they wanted me to take
I rented from them for 5 yrs. and when i moved out i had the yard cut the carpet cleaned and the house move in ready for the next tenant. I made sure there would be no excuse for them to give me my deposit back. Hendricks came up with bogus charges stating that it's the TENETS responsibility to show the property on the last month before moving out. They never gave me the lock box code on purpose so they can say that i didn't make the house available for showings. Not to mention they wanted me to take
David A.
Jan 20, 2019
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We had been looking for a rental by Clark high school for over a year and working with Mrs Darling a realtor outside of Hendricks. We've been living at the same address for close to 14 years with no rental or payment issues. Mrs Darling saw this house advertised by Hendricks. She knew what we were looking for and knew the patio was big on our list. She also knew we were looking for long term rental as Darlene has lived in the same house for so many years raising her kids in the same school district.
Hendricks property management advertised information about a rental property with a nice
Hendricks property management advertised information about a rental property with a nice
Janine G.
Jan 11, 2019
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Over the years my husband and I have rented many homes in the San Antonio area. We have been in our current rental house going on 5 years. Hendricks Property management has not disappointed us!
We live in an older house and because of it issues can arise. Our property manager Karen, has always responded to our requests rapidly. Work orders are posted and the problem is fixed as soon as possible. The other members of the staff are always courteous and knowledgeable.
If you are looking for a rental home I certainly recommend Hendricks!
We live in an older house and because of it issues can arise. Our property manager Karen, has always responded to our requests rapidly. Work orders are posted and the problem is fixed as soon as possible. The other members of the staff are always courteous and knowledgeable.
If you are looking for a rental home I certainly recommend Hendricks!
Angela N.
Oct 06, 2018
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**PLEASE READ AND Stay Tuned for pictures** The original email is displayed below as proof of the condition the house was in! Oh yes, I saved it!!
Denied our security deposit for damages, yet the house was awful when we moved in! Come to find out it had a rat infestation and we had young children in the house! The wood is rotting and the house is old. It needs more than just a paint to hide it. It needs a makeover! Yet they want us to pay for "damages". We left the house clean and chalked up the carpet cleaning and blinds, as we have done before. We replaced the oven, that caught on
Denied our security deposit for damages, yet the house was awful when we moved in! Come to find out it had a rat infestation and we had young children in the house! The wood is rotting and the house is old. It needs more than just a paint to hide it. It needs a makeover! Yet they want us to pay for "damages". We left the house clean and chalked up the carpet cleaning and blinds, as we have done before. We replaced the oven, that caught on
Jim T.
Jul 09, 2018
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The renters are parking on the grass and they will not stop them. They are allowing 10 people in the house when they are suppose to have 6. The renters won't stop and they said they would tell them. They don't return your calls in a timely manner. They seem to collect the money without actually watching out for your rental property. We have 2 holes in the roof the renters said they told the property rental company. They said they been telling them about it for 3 years and we have never been told about this and it caused some bad damage.
Linda D.
Sep 13, 2017
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The worst, agreed. I've had 3 properties managed for 15 years. NOT advocating for me! Here i waited weeks for the PM to return calls, sometimes only done after i talked to owner. He never returned calls. Asked for bids on repairs and they did work w\o permission, other things never got done. Changed lease to 6 month for tenant WITHOUT my notice which was a hardship to me (if you have to re-rent every 6 months you understand)! Then charged me $100 for re-leasing (originally covered by monthly fee). Had fees after cutting ties with them and they still havent responded!
Trish L.
Sep 01, 2017
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Lived in Hendricks home in Castle Hills Forrest for 5 years with Cathy as Property manager. Loved the house, Cathy is the best. Left alone and not treated like a tenant. Got deposit back fast after moving out of state. Came back after 2 years. Rented another home in 78247, prop manager is Karen. House is not great, landlord is new to Hendricks. Kyle was accommodating in the short notice move we had to make. Karen is wonderful and always takes care of what I need. She responds to emails and is very nice when I have attitude about the house needing repairs. Hendricks has always been good about sending
Kim O.
Jun 29, 2017
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My highest recommendation for Hendricks Property Management. After a property manager, with initials KC in Southwest San Antonio, ran my rental house into disrepair and repeatedly rented to Section 8 folks when I asked him not to, I fired him and hired a contractor for the cleanup. That contractor told me he works for lots of property management companies, but the most difficult to work for was a VERY particular company that insisted that every repair was just right. Give me the name of THAT company, I told him. That's who I want! Thus, I hired Hendricks and have been VERY happy ever since
Joseph C.
Jun 28, 2017
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Hendricks is managing a property I have owned in San Antonio for over 35 years. The website provides me with all the essential info and on the rare occasions I have questions, a phone call results in quick resolution. The fees are reasonable for the industry(many of my friends are paying more) and the service has been top-notch.
