Echoing the style of the Chelsea Fashion & Flower districts and the urban sophistication of NoMad, Hotel Hayden stakes its claim as the hippest boutique hotel in NYC. This modern, pet-friendly hotel sits amid the City's progressive renaissance and the city's 24/7 bustle. With a comfortable room, a buzz-worthy rooftop bar, and a fresh Greek restaurant, Hotel Hayden is your place to be.
With storefronts filled floor-to-ceiling with yards of luxe fabrics, sidewalks overflowing with fresh flowers and New York's largest concentration of art galleries, you'll know it the second you stumble into New York City's oh-so-stylish Chelsea. Featuring menus showcasing only all-natural ingredients, Chelsea's newest restaurant, Mykonos Blue, pairs classic Greek cuisine with the islands' best-loved wines and spirits.
With storefronts filled floor-to-ceiling with yards of luxe fabrics, sidewalks overflowing with fresh flowers and New York's largest concentration of art galleries, you'll know it the second you stumble into New York City's oh-so-stylish Chelsea. Featuring menus showcasing only all-natural ingredients, Chelsea's newest restaurant, Mykonos Blue, pairs classic Greek cuisine with the islands' best-loved wines and spirits.
Services
Tucked in the heart of Chelsea, the new Hotel Hayden feeds on the energy of three of New York City's most enduring and iconic commercial neighborhoods.
At the intersection of the Fashion District and the Flower District and the eternally trendy Meatpacking District, it's a modern boutique gem just steps from world-famous local landmarks (including the Fashion Institute of Technology and Madison Square Garden) and New York City's hottest new art galleries and restaurants.
At the intersection of the Fashion District and the Flower District and the eternally trendy Meatpacking District, it's a modern boutique gem just steps from world-famous local landmarks (including the Fashion Institute of Technology and Madison Square Garden) and New York City's hottest new art galleries and restaurants.
At Hotel Hayden, our contemporary New York hotel rooms are tricked out with all the on-the-road essentials you need, plus a heavy dose of the comfort you crave. Perfect for families and friends traveling together, our Double Double guest rooms are spacious and stylish. Catch the morning news over a cup of fresh-brewed coffee, spend a few extra minutes in the shower, then head downstairs.
Modifications, cancellations, and requests for reservations made through a third party/Online Travel Agent such as Expedia & Booking.com must also be made through them. Whether you're planning a small meeting in Hendricks, our lower-level boardroom, or a meet-and-greet at our rooftop bar, Hotel Hayden delights your team's brightest minds with stylish settings and cuisine worth savoring.
Indulge in the seasonal splendor of New York City this fall with our Leisurely Long Weekend package featuring 15% off our best available rate, $25 credit at Mykonos Bleu, continental breakfast in the Lobby Bar, and late check-out at 1:00 pm.
This fall, treat yourself to our Labor of Love package featuring a 15% discount on luxurious accommodations, artisan chocolate hearts, a late check-out at 1 pm, and two drinks at Daintree, our new rooftop bar.Score our biggest discount of the year when you book direct! Our "Big Apple Bonus" comes packed with perks, plus free WiFi and a late check-out (based on availability).
This fall, treat yourself to our Labor of Love package featuring a 15% discount on luxurious accommodations, artisan chocolate hearts, a late check-out at 1 pm, and two drinks at Daintree, our new rooftop bar.Score our biggest discount of the year when you book direct! Our "Big Apple Bonus" comes packed with perks, plus free WiFi and a late check-out (based on availability).
Reviews (28)
Dan S.
Dec 23, 2021
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I arrived at 1 PM and luckily a room in my class was available (905). This room is at an edge corner of the building that somehow receives none of the noise other reviewers complain about. I could enter the hotel's lobby and ride the elevator up, and be hearing/feeling the beat of the music the entire time, yet, when I turned the corner to approach my room's door, the noise was gone. Quiet room, check.
I used the gym. Water and towels provided. An attendant was wiping down, emptying the towel bin and restocking when I arrived to use the room. Said attendant greeted me and left me
I used the gym. Water and towels provided. An attendant was wiping down, emptying the towel bin and restocking when I arrived to use the room. Said attendant greeted me and left me
Jeffrey Holmes
Dec 12, 2021
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Very nice boutique hotel. Unfortunately they had a heat issue the night I stayed. Checked into my chilly room, thermostat was set at 84° blowing cold air. I kept lowering temp to see when it would shut off. Got down to 63 and was still blowing cold. Called Front desk @ 3:15p then left to run errands. Back at 5p, still cold. So I ran a hot steaming shower to warm up the room which worked pretty well. Then left (turned shower off), stopped at the rooftop Greek bar/restaurant for a complimentary beer. It was chilly up there too. Windows could use a good cleaning.. Went to have dinner and see Bill
Vanessa Ehard
Nov 24, 2021
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The rooms are very dark, the rooftop bar was closed at the time of our stay which was a pity since we've booked the hotel because of the bar. We actually didn't know that the bar was closed until we tried to take the elevator to the bar. After asking the staff what's going on they just said that the bar is closed for some reason but not apologizing or giving us any other upgrade. This is not what you expect from a good customer service. The only plus was the location of the hotel which is close to Empire state building and Madison Square garden. However, I wouldn't recommend this place.
Lzfain
Nov 18, 2021
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Paul Tudan
Oct 30, 2021
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Carla G.
Oct 26, 2021
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Don't stay here. Very little value for money. Elevator regularly doesn't work; staff is surly and unhelpful; rooms are tiny and lack the basic niceties of most hotel rooms; bathroom door didn't close; and walls are thin. Advertised rooftop bar, where the photos for the website are taken, is not open, so drink vouchers are no good. Someone tried to break into our room in the middle of the night and staff seemed unconcerned- as if it happens frequently.
Carolyn Lieberman
Oct 25, 2021
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Irene Meier
Sep 21, 2021
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Way too expensive for what it is. It’s quiet, but elevators are super slow, staff was uninformed about opening hours of the restaurant, nobody seemed to care about compliance w masks, the restaurant was closed more often than not and the business center is an absolute joke. Do not work there! It’s an open space by the elevator in the basement and not where one wants to spend more than a day working from.
Gym is ok, limited weight selection but materials were new and towels were provided.
Guests share elevators with staff and visitors to the bar so wait times can be long.. I wouldn’t go
Gym is ok, limited weight selection but materials were new and towels were provided.
Guests share elevators with staff and visitors to the bar so wait times can be long.. I wouldn’t go
Jillian S.
Sep 20, 2021
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Dawn Kelly
Sep 14, 2021
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Horrible stay! The hotel is run down and dirty. They gave us a room that was already occupied by someone else. Imagine the surprise when we walked in key in hand. The rooftop bar has no view. Promised amenities… didn’t exist. The shower had mold/mildew. The front desk was dirty and run by people who seemed to not care at all about their job. Absolutely do not stay here.
A. L.
Sep 13, 2021
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Unless you don't care about your health, hotel cleanliness or friendly staff, I can't warn you away enough. Few staff members wearing masks, or asking it of others. Unmasked janitors working in arriving elevators.... mud and dirt tracked through the lobby... giant heavy doors that don't open automatically...I could go on. Staff not too friendly or helpful. Not worth the anxiety or the money.
Jeroslyn J.
Aug 21, 2021
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Lackluster all around and doesn't practice cleanliness and sanitization like every hotel should be during times like this. No hand sanitizer stations at all. No automatic doors to hotel entrance so you're forced to open it with your hands each time and again there are no hand sanitizer stations anywhere inside the hotel. The front desk staff you can tell are true NYers. They do not care whether you come or go. At times, it smelled funny in the lobby and I could tell the hotel was having maintenance issues that they tried to hide from guests. When I checked the hotel prices while I was
Jennifer O.
Jun 28, 2021
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Left a night early to avoid another night in this place. Felt uncomfortable and unclean. If you don't mind feeling like your sleeping on a friends couch for the night, it's worth saving a few bucks. Otherwise shell out the extra money to avoid: missing mattress cover, dirty floors/walls/drawers, springy bed, and general 'rundown' climate. Would not recommend and would never stay in the future. Staff were not necessarily pleasant, mostly indifferent.
Naimah K.
Mar 22, 2021
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Went for a "brunch" party yesterday and it was very unorganized, overpriced and very unprofessional. Brunch was supposed to start at 7pm but didn't start until after 9pm. The managers just kept brushing everyone off. So now we are allowed to go in, after paying at the front door. They have no way to differentiate btwn people paying for brunch and those just paying for entry (no food). Since the servers don't know who is who, placing food and drink orders are unorganized. I had to speak to 3 different people just to get my order, 2 orders of Buffalo wings and fries. Once the
Wyshika H.
Nov 28, 2020
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The bed sheets had blood stains the walls were extremely dirty, the closet was dusty and look like it hasn't been wiped down in months maybe even a year. The water in the bathroom was brown (shower & sink) the bed would lean forward if you sat too close to the edge. All in all a HORRIBLE experience and I wouldn't recommend this hotel to anyone.
Crystal V.
Aug 08, 2020
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Dadou Fifi
Feb 27, 2020
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Holly D.
Jan 30, 2020
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I can't believe they never responded to me regarding a refund for a stay. FOR ONE NIGHT. I was very sick and had to leave NY a day earlier than expected. I had gone to urgent care and had a summary of my doctor visit. Because I got a special pricing they wouldn't budge for refunding me, and they didn't even respond to my request as to why they couldn't even try or pretend to have any semblance of customer service. What is that $100 to you, Hotel Hayden? Nothing. It would be $100 to make it right for the customer. I wasn't asking to cancel a week stay, I was asking to cancel
Amirali E.
Nov 29, 2019
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Frank Barry
Nov 25, 2019
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Genie M.
Oct 13, 2019
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My #1 tip on staying at a the Hotel Hayden is to take the 15 minute walk down 26th Street just past 10th Avenue where you can take the steps up to the enchanting experience of HIGH LINE PARK!
The hotel is sim close to many hip places within walking distance and subway line within a 3 minute walk. The hotel is located in the wholesale flower district which was always a frequent stop to select gorgeous supplies for events planning props when I lived in NYC. The only true disappointment about the hotel was their false advertising that focuses many lovely pictures with their rooftop bar lounge although
The hotel is sim close to many hip places within walking distance and subway line within a 3 minute walk. The hotel is located in the wholesale flower district which was always a frequent stop to select gorgeous supplies for events planning props when I lived in NYC. The only true disappointment about the hotel was their false advertising that focuses many lovely pictures with their rooftop bar lounge although
A. K.
Sep 28, 2019
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Worst experience. If you value your safety, do not stay here.
The maid left my room open by the latch as though thieves would come through later. When I reported it, the manager seemed concerned but wanted to make restitution by offering me an upgrade of my continental breakfast to a full breakfast. Did I mention you couldn't get breakfast because only one person was working on the restaurant?
Back to the safety/security issue. He asked what he could offer and ultimately he would deduct $150 from the bill (of $1500 for 3 nights) because NOTHING WAS TAKEN. Obviously Brian, the manager
The maid left my room open by the latch as though thieves would come through later. When I reported it, the manager seemed concerned but wanted to make restitution by offering me an upgrade of my continental breakfast to a full breakfast. Did I mention you couldn't get breakfast because only one person was working on the restaurant?
Back to the safety/security issue. He asked what he could offer and ultimately he would deduct $150 from the bill (of $1500 for 3 nights) because NOTHING WAS TAKEN. Obviously Brian, the manager
Cindy Armstrong
Jun 08, 2019
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Terry Preston
Apr 04, 2019
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Valerie V.
Mar 31, 2019
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Yikes. Don't visit anytime soon (March 2019 visit and review). This is a super cute hotel and most of what I had issue with probably couldn't be helped immediately by anyone from the hotel. Important to note that there is MAJOR construction happening directly across the street and it's noisy and it starts EARLY. Normally, I guess even with outside noise, whatever right? Well, no. The hotel website says there's climate control - this is a LIE. The whole building has to be on either cool or heat. You will have no control over your individual temperature. We were visiting late
S. W.
Feb 13, 2019
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Yes, everything got resolved, and the hold was removed much more quickly than the first time, but there was no explanation how the 2nd hold even was put on, in the first place..
Booking.com customer service handled this very well, and even gave me a credit on my account. They even commented to me about how disorganized this hotel seems. When they called the hotel to act on my behalf, whomever they spoke with seemed VERY confused.
They asked, "So the customer wants to cancel the reservation, then?" And the Booking.com customer service agent had to explain the situation..that I had booked
Booking.com customer service handled this very well, and even gave me a credit on my account. They even commented to me about how disorganized this hotel seems. When they called the hotel to act on my behalf, whomever they spoke with seemed VERY confused.
They asked, "So the customer wants to cancel the reservation, then?" And the Booking.com customer service agent had to explain the situation..that I had booked
Scott Weinschenk
Dec 04, 2018
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Upon arriving at Hotel Hayden is was told that the amount I was going to be paying was $28.00 higher than the price I book my room online. I was told it was a fee that they added that goes to the hotel. I… showed the front desk person my online receipt that did not have that on there and he said it doesn’t matter. Took about 40 minutes of waiting for a manager to show up to the front desk who started to argue with me but then after looking at my paperwork said that it was an error on their booking website and removed it. Wasted my time and really took the initial excitement my wife
Tasha D.
Sep 11, 2018
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This hotel was amazing! The staff was great, restaurant was good and location is perfect! We just got back from a 5 night stay and could
not have been more pleased! Thank you to all who made our experience a five star. The rooms were clean and views of the city really helped!! Can't wait to go back!
not have been more pleased! Thank you to all who made our experience a five star. The rooms were clean and views of the city really helped!! Can't wait to go back!
