Bay Property Management Group is a full-service rental property management company, handling residential and multi-family properties throughout Maryland, Pennsylvania, Virginia, and DC. From property maintenance to leasing, management and financial reports, we take a proactive approach to client services.
Additionally, our property managers are on call 24 hours a day, 7 days a week. Our property managers help you find your dream tenants and manage your rental property without breaking the bank. I've been in my apartment - which I love - for almost a year, and renewed my lease with no hesitation as I've had a great experience as a BMG tenant.
Additionally, our property managers are on call 24 hours a day, 7 days a week. Our property managers help you find your dream tenants and manage your rental property without breaking the bank. I've been in my apartment - which I love - for almost a year, and renewed my lease with no hesitation as I've had a great experience as a BMG tenant.
Services
Bay Property Management was started ten years ago by Patrick Freeze in Baltimore, Maryland. At first the company only managed single-family houses throughout the Baltimore area, however, shortly after our doors opened we realized there was a massive demand for multi-family management as well.
Over the last 10 years Bay Property Management Group has grown to manage over 5300 units throughout Pennsylvania, Maryland, Northern Virginia and Washington, D.C. Bay Property Management Group employs over 130 people and is actively researching new markets to enter.Our company prides itself on customer service.
Over the last 10 years Bay Property Management Group has grown to manage over 5300 units throughout Pennsylvania, Maryland, Northern Virginia and Washington, D.C. Bay Property Management Group employs over 130 people and is actively researching new markets to enter.Our company prides itself on customer service.
Thank you for your interest in signing on as a vendor with Bay Management Group! We strive to build a strong professional relationship with our vendors while providing the best prices and customer service for our clients. Please complete the application below in full, as incomplete applications will not be accepted.
Bay Property Management Group offers a referral fee program for both licensed realtors and for any existing BMG clients. Please let your client know that someone from our team will be calling so that the introduction will go smoothly. You can also refer your client to our website for additional information regarding our property management services.
Bay Property Management Group is one of the fastest growing and highly reviewed property management companies in the Mid-Atlantic. We are currently managing over $800 million dollars worth of property, have over 5,300 units under management, and have 130+ employees. Come join our team and understand why a career in Real Estate and property management is the right opportunity for you.
Whether you are a savvy real estate investor with many properties or an owner of a single property, you can have professional, knowledgeable and experienced representation for your leasing and property management needs. No matter where in the world you are located, you control and retain ownership of your rental property, while our expert property managers manage it to provide the greatest return on your investment.
Reviews (25)
Aisha Jack
Feb 04, 2022
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Bay Management Group has been managing my rental property in Baltimore since 2020 and honestly I wish I had found this company sooner. My property manager, Peach Mascariñas, has been fantastic! She has been very professional, friendly and reliable and always accessible when I need anything. She promptly gets in touch with me when something needs my attention and gets issues resolved with my tenants just as fast. She even took time out of her schedule to help me look for appliances when they needed to be replaced which I really appreciated. I have also been pleased with the professionalism of the
Kiera Shields
Feb 01, 2022
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This company is a complete scam!!! They do not operate like a management company should, or even really at all. They do not follow up with maintenance request and you will be expected to do all the maintenance yourself. They make it almost impossible to contact anyone for help, and when you finally are in contact with someone they often are not able to help you.
When we first moved in there was a CO2 leak, which bay management insisted was not a leak and said we were fine to live in. I ended up calling the fire department in which they told us we had to immediately evacuate. My property manager
When we first moved in there was a CO2 leak, which bay management insisted was not a leak and said we were fine to live in. I ended up calling the fire department in which they told us we had to immediately evacuate. My property manager
Kristan R.
Feb 01, 2022
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I would give ZERO stars if I could. Poor customer service, no one answers the phone or response to emails. When you finally reach someone they say there going to follow up and never do by the time you receive another response it's been 3-4 weeks. I lived in apartment #2 (by myself) while 3-4 other individuals lived in apartment t #1 they tried to charge me 50/50 on the water bill. Rather than charging me the price of what I actually utilized! Refused to adjust my bill when they agreed I made a valued point. They took ownership of the property 4months into me living there and accused me of
Bridget B.
Jan 31, 2022
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This is a follow-up review because I left a raving review in 2020 when we first signed up with BMG. However, that must have been to get me in the door because ever since it's been a nightmare. I'm the owner of a rental property and the handling of my property has been less than satisfactory. I see they have someone responding with facts/timelines so I will do the same so they can't justify the lackluster service provided and can't be disputed. After trying to get a resolution Christopher Wade made a comment that they're not used to owners being this involved. Which further
Jeffrey Powell
Jan 30, 2022
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We have been clients since 2013 and have had 5 different property managers. For the most part, they have been very good. Our current property manager, Valmiki DelaCruz, has been managing our account for approximately 6 months. He is responsive to our queries and suggestions. We’re still working out the kinks in our relationship, but are confident that we will work well together.
Matt J.
Jan 27, 2022
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I'd like to commend Christian A. for staying on top of getting an appliance at my rental property repaired. Christian continued to be the go between me and the servicing company, making sure the repairs were completed swiftly. This made the ordeal less stressful for me as an owner and I'm sure the tenant is grateful. Way to manage on this one!
Oyin Ade
Jan 27, 2022
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I’ve had a good experience with BMG so far! I’ve been working with Christian Apaniada as property manager. He stays on top of things and always keeps me in the loop. All the tenants BMG has secured are always on time with their rent payments, etc. I’m glad to have them as my property management company. I recently added a second property for that reason and Christian has been doing a good job of getting the property ready for renting.
Ellen R.
Jan 26, 2022
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I wished I had listened to reviews before moving into a Bay Management property. From leaking windows leaving my apartment with water everywhere to refusing to extend my lease for 2 months at the end of my 3 years, bay management is horrendous. Even if the property looks nice, run far away. I am afraid of the move out process and the none sense I am sure they will pull.
Malack H.
Jan 25, 2022
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Absolutely horrific experience dealing with this management company. Rented a place in fell's from a private owner who hired this company to manage his properties without any warning to his tenants. Have been left for a year without a working washer, no screens on my windows and without lights in my staircase. All kitchen cabinet and bathroom repairs were also never addressed. I was also supposed to have a second parking spot that I was never assigned.
Kelly Stinson in particular has been awful to work with. Incredibly curt in her emails and unprofessional. Does not follow up or come onsite
Kelly Stinson in particular has been awful to work with. Incredibly curt in her emails and unprofessional. Does not follow up or come onsite
Charlotte Armstrong
Jan 24, 2022
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Don’t rent from them, or mount vernon apartments, they genuinely do not care about their tenants. They will squeeze every cent out of you for the place, skimp on adequate maintenance and refuse to take accountability. I have put in two maintenance requests since moving in three months ago, and neither have been handled. They gave me the wrong key to one of the front entrances when moving in and now want me to pay $75 for them to give me the right copy. For the prices they ask for, tenants should have much better conditions than they do. Rent with another company.
Tiffany Chavis
Jan 15, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
I started working with this company after I had issues with my previous property management company. It has been night and day. Everyone I have worked with has been great. Roxie has especially been accommodating is is quick to respond to my questions. At this point, the service could not be better.
I started working with this company after I had issues with my previous property management company. It has been night and day. Everyone I have worked with has been great. Roxie has especially been accommodating is is quick to respond to my questions. At this point, the service could not be better.
Melissa I.
Jan 05, 2022
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Absolutely avoid using this management group. They rip off the owners and renters both. The leave homes absolutely filthy and unlivable and expend tenants to do repairs. They promise appliances that don't end up working and will wait months to replace and they'll hire unlicensed people to completed big tasks like fixing leaks and it'll be done incorrectly. I would not recommend this business to anyone! Complete nightmare
Steven Jones
Jan 02, 2022
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I have nothing but good things to say about my experiences with Bay Property Management and more specifically the current property manager. Eijie. I have always received great communication and assistance whenever I have needed it. I am also appreciative in regards to patience and communication with late payments which I have had to do recently with some personal issues. It has been a great experience renting from Bay Property and I plan on continuing my relationship with them for many years to come.
Steve S
Steve S
Kittie B.
Dec 31, 2021
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They were really friendly and they took my housing voucher and did their best to get me in something that was suitable for me and my tastes and needs. They were not successful in getting me into anything however because the landlord was refused to accept an offer from housing. They contacted me immediately to return my deposit. Overall they were very professional and thorough.
Mary Herndon
Dec 05, 2021
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I have been renting from Bay Management Group LLC since February 2020. My overall experience has been pleasant. My property is very nice, updated and clean and in a great location. Maintenance is very responsive and will come out to complete work orders in a timely fashion. My property manager Harvey Malla is very responsive and communicates well with me. He gets the job done each and every time! I'm very pleased with this company and hope to do continued business with them.
Viktor P.
Nov 18, 2021
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Bay Management has been incredibly difficult to deal with as a tenant.
Shortly after moving into an apartment they are managing, my fridge broke. I lost all my groceries. Stuff happens, not their fault, whatever.
They replaced the fridge with an already well-used fridge. The replacement breaks shortly afterwards. I lose all my groceries, again. They can't get anyone out over the weekend. They offer me a credit of $25/day for each day without a functional fridge, which mostly covers the cost of my groceries, but not fully.
Now, for a THIRD TIME, the fridge has broken. No response over
Shortly after moving into an apartment they are managing, my fridge broke. I lost all my groceries. Stuff happens, not their fault, whatever.
They replaced the fridge with an already well-used fridge. The replacement breaks shortly afterwards. I lose all my groceries, again. They can't get anyone out over the weekend. They offer me a credit of $25/day for each day without a functional fridge, which mostly covers the cost of my groceries, but not fully.
Now, for a THIRD TIME, the fridge has broken. No response over
Lauren F.
Nov 10, 2021
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Our first year of renting they were annoying but not enough to leave a review, this rental year we have a new assigned manager and the issues have grown past annoying. Things take weeks to a month to get fixed, they are responsive in acknowledging you reached out but hardly ever circle back, and my goodness the errors in communication. They confuse our property with others often which leads to alarming phone calls and emails around delinquency. I also still cannot stomach how much they raised the rent after a global pandemic that affected so many jobs and consistent income. Shame on them. I&apos
Bill M.
Oct 09, 2021
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This should be zero stars. BMG facilitated a hostile environment in the place we rented in Towson Md. My daughter and I rented this place and were burglarized by the neighbor next door the first day we rented. A known offendor next door who was given a key to our place by them. He robbed us and he was let off by claiming that he was 'checking' out the place for the owner on behest of BMG (they managed the property). We lived a whole year and 2 months putting up with an absolute maniac who I had a peace order against for 6 monthS. I had to physically threaten him to keep him at bay
Rylee G.
Aug 27, 2021
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New tenant here. I recently moved into a studio apartment in Mount Vernon that is owned by this company. I have never left a negative review in my life (who has time for that?) but my experience with this management company has honestly been so terrible that I feel the need to warn other people.
My lease began on 8/1/2021 and I moved in 20 days later on 8/21/2021. When I finally got to the unit, I was shocked. The shower did not work at all, the sink did not drain, the garbage disposal did not work and the air conditioning leaked so much that it couldn't be used. The cable outlet was just
My lease began on 8/1/2021 and I moved in 20 days later on 8/21/2021. When I finally got to the unit, I was shocked. The shower did not work at all, the sink did not drain, the garbage disposal did not work and the air conditioning leaked so much that it couldn't be used. The cable outlet was just
Jennifer A.
Jul 14, 2021
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Reply to Mr. Stone. Third party yada yada. You and Mr. S are a broken record. The point is look what I moved into. The pictures don't lie. An inspection was not DONE. That has nothing to with the owner. The ball was dropped period. I'm sure he/she wouldn't be happy with with the pictures and what I had to clean.
Yes, cleaning was offered after my persistence and tons of emails. Jennifer has been doing her best and I appreciate that. FYI: I still have droppings behind the stove where your Pest Control just plopped a bait box. Thanks again for the warm welcome.
I'm sure you
Yes, cleaning was offered after my persistence and tons of emails. Jennifer has been doing her best and I appreciate that. FYI: I still have droppings behind the stove where your Pest Control just plopped a bait box. Thanks again for the warm welcome.
I'm sure you
Timitra E.
Jun 22, 2021
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When I first moved in, I gave Bay Management Group a positive review. However, now that I have moved out and have received a list of bogus "damages" that they are charging me for, I am changing my review.
First, they are charging me for a damaged closet---there are 6 closets in the house, but they never specified which closet I am being charged for, so did they just pick one? They claimed on their move out charges list that if blinds needed to be replaced the cost would be $35 per blind. First off, I replaced one of the blinds months before I moved...I had it sized, priced and the
First, they are charging me for a damaged closet---there are 6 closets in the house, but they never specified which closet I am being charged for, so did they just pick one? They claimed on their move out charges list that if blinds needed to be replaced the cost would be $35 per blind. First off, I replaced one of the blinds months before I moved...I had it sized, priced and the
Simon G.
May 25, 2021
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Bay Management bought out our previous management company towards the end of our lease and immediately began making our lives as tenants worse. They cancelled a standing work order to fix a water leak that was damaging our kitchen ceiling. They were difficult to get in touch with over telephone or email, and were unpleasant or uninformed when we could get in touch.
We moved out, and they delayed collecting our forwarding address for a month. They then mailed the check to the address of our lease, the one place in the universe they knew we didn't live. We attempted to coordinate with the
We moved out, and they delayed collecting our forwarding address for a month. They then mailed the check to the address of our lease, the one place in the universe they knew we didn't live. We attempted to coordinate with the
Demetrice S.
May 24, 2021
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I was a client of BPM for 8 years. They worked with me to lease my property to two tenants. In January, I informed them that I could not not renew the lease of my current tenants and would be selling my property. I recently learned that a work order was requested without my authorization. What's fascinating about this work order is that the client does not need to agree to it and the cost is unknown. In my communication with the property manager, I was informed that this is a SOP that they follow but they don't tell their clients until the end (usually when you're disgruntled and
Cheryl M.
May 23, 2021
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I rated them 1 star because I couldn't choose 0 Stars. We were totally screwed by this company. They placed a tenant in March, they paid the 1st month rent which went to Bay Mgmt. and hasn't paused since. Because of the court situation it will be months until we able to evict tenants. Our monthly statement showed a charge for their monthly fee even though the tenants have not yet paid. The tenant was supposed to be fully vetted making more than enough money to pay the rent but we found out that only one of them is employed. Bay Mgmt. did not work for our benefit but for theirs. They are
Shiekima J.
Jan 02, 2020
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My house isn't rented yet but so far Andrew and the crew at Bay Management group have been great! Very responsive and honest. I love how they incorporate technology in the document exchange process. The electronic billing and payment portal is also a plus. Now hopefully my house goes fast (fingers crossed).
3 weeks later my house is rented!! Thanks Bay Management
3 weeks later my house is rented!! Thanks Bay Management
