Hallmark is known throughout the Bloomington community for its long-standing reputation for excellence and integrity. We are committed to elevating the standards of professionalism in the property management industry by bringing respect and ethical conduct to all business dealings and exhibiting outstanding customer service each and every day.
Our goal is to live up to our promises, meet our clients' expectations and develop a lasting partnership with the communities we serve. Long known as a symbol of welcoming and hospitality, homeowners in Hawaii and across the Eastern Seaboard will leave a pineapple by their front door as a way of welcoming family and friends home.
Our goal is to live up to our promises, meet our clients' expectations and develop a lasting partnership with the communities we serve. Long known as a symbol of welcoming and hospitality, homeowners in Hawaii and across the Eastern Seaboard will leave a pineapple by their front door as a way of welcoming family and friends home.
Services
All maintenance requests need to be submitted by completing one of the forms provided below. Providing accurate and complete information will ensure a better diagnosis of the problem. When complete, click "submit" and the form will be emailed to the management office. If you choose, you may print the form and drop it off at our office.
Our New apartment community, 610 Flats, on North Smith Road is a modern country apartment complex. Feel right at home and safe with the secure building entrances and attached enclosed parking garage. Our unit amenities include designer trim finishes, granite tops, high quality faucets, Ceramic tiled & faux wood floors, stacked Washer & Dryer, 1-Comcast cable & 2-AT&T fiber lines available in each unit.
The following is a partial list of situations that may occur, which are not emergencies: appliance malfunction, lockouts, leaking faucets, roof leaks or pest issues. The property owner is not responsible for loss of food or for alternative lodging due to appliance failure. If they are misaligned, the lights will not be green and the garage door will not go down.
EMERGENCIES causing immediate danger such as fire, gas, electrical, call 911 and follow up by placing an emergency call to the property manager. If you have multiple maintenance issues, please submit additional requests for each separate issue. If you are unsure of whether the maintenance issue is covered by your HOA, please contact Hallmark for aid in determining whether a maintenance issue is a homeowner or HOA responsibility.
Reviews (10)
Meegan Voss
May 31, 2021
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D o not rent from this place!!!!! The number provided calls to this main call center people there no absolutely no information about anything and always have to pass you off to another person. The main person calls from a restricted number, so you can’t save his number to call him back at your convenience. That being said he will not get back to you. He will not respond to any emails. The application process for us took two months!!! It was only because I kept calling and bombarding them. At first we called to showed interest, they told us they did not know if the tenants were renewing yet or
Darrel Y.
May 14, 2021
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I lived in Forest Ridge apartments for about 4 years. I just recently moved out back in March 2021.
Back in 2017 the place was a bit "stuck up". I got lucky and found something in January. But thruout the years every time I needed maintenance they would respond. They might not email you or call you back but the team would show up very promptly within 2 business days if not emergency. (Emergency its like 12 hrs or less) The owners of Forest Ridge does the maintenance and they are pretty good.
Okay now to moving out: My l had to cut my lease early. I actually called Taylor A. the Leasing Agent
Back in 2017 the place was a bit "stuck up". I got lucky and found something in January. But thruout the years every time I needed maintenance they would respond. They might not email you or call you back but the team would show up very promptly within 2 business days if not emergency. (Emergency its like 12 hrs or less) The owners of Forest Ridge does the maintenance and they are pretty good.
Okay now to moving out: My l had to cut my lease early. I actually called Taylor A. the Leasing Agent
Deanna Spangle
Jul 10, 2020
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Any HOA should stay far away from Hallmark. They are rude, unprofessional, minimally responsive. If I could give less than one star I would. Not only have I experienced this, but in trying to sell a home they have been rude to three different realtors, two clients who were potential buyers, and our own realtor. They even had the nerve to lie to me and when I called them on it they became even more hostile. STAY FAR AWAY!!!!!
E. Ro
Dec 01, 2019
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I rented with Hallmark over 5 years ago and am taking it upon myself to re-write my review. As a disclaimer, I wrote a review while I was ending my rental with them and management called me out in front of all of my roommates about it and demanded that i remove it (which is illegal). My home had mold in the basement for months on end and they did nothing to fix the situation. Tell me how you manage homes and have carpeting in a kitchen and first floor bathroom? They finally took it upon themselves to change this after months and months of complaining, which was then dangled over my head as means
Kelby Rogers
Oct 04, 2019
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Make sure you know your lease! They tried to charge us more for something that was clearly stated in our lease. Supposedly the lawyer was trying to say there was a clause that said prices can change, but this clause was not in there. It took over two weeks of fighting back and forth before they charged us the proper price. If you want to get out before your lease is over this company has a terribly process. You are forced to sublease it to people you do not know and are held accountable for any damages by holding on to your deposit even though they receive a deposit from the subleasers, as well
Jay Jay
Sep 27, 2019
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One of the worst rental companies in the city.
A good first sign is how long the lease is to detail all the various fines and conditions they have.
Next is the sheer amount of poor reviews they have over the years, regardless of the employee working there. It's clearly a company policy to treat tenants poorly and not a particular employee.
Moving out was terrible and easily one of the worst experiences I've had moving out of anywhere. They try to price gouge you on the deposit and show your apartment constantly (often with no notice).
There's a reason this place generally has so many vacancies
A good first sign is how long the lease is to detail all the various fines and conditions they have.
Next is the sheer amount of poor reviews they have over the years, regardless of the employee working there. It's clearly a company policy to treat tenants poorly and not a particular employee.
Moving out was terrible and easily one of the worst experiences I've had moving out of anywhere. They try to price gouge you on the deposit and show your apartment constantly (often with no notice).
There's a reason this place generally has so many vacancies
Megan Saylor
Jun 07, 2019
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If I could rate a negative amount of stars I would.
It's been 2 years since I've rented with Hallmark and I just now feel secure enough to leave this review.
During my 1 year lease with Hallmark my small apartment complex became infested with bedbugs. Instead of tackling this issue head on and treating all 8 apartments in the building, I was forced to pay out of pocket to treat my apartment alone. I encouraged them to check the other apartments in my building but they refused. I was pleading and emailing the head of maintenance nonstop regarding the issue but I felt unheard most of the time.
It's been 2 years since I've rented with Hallmark and I just now feel secure enough to leave this review.
During my 1 year lease with Hallmark my small apartment complex became infested with bedbugs. Instead of tackling this issue head on and treating all 8 apartments in the building, I was forced to pay out of pocket to treat my apartment alone. I encouraged them to check the other apartments in my building but they refused. I was pleading and emailing the head of maintenance nonstop regarding the issue but I felt unheard most of the time.
Name Last
Jun 10, 2018
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Hallmark Rentals is hands down the worst property management I've had the misfortune to deal with in Bloomington. They have entered my house without my permission for non-emergency maintenance at least half a dozen times. Every time I ask them to notify me, they say they will, and then I find out someone entered my home after the fact. They charged me $50 to print out my lease, which they are legally required to give me for free. They tried to charge me $130 to re-sign my lease for a second year. Only after I argued with them for a half hour did they drop it to $30. Upon moving in to the apartment
Joe Stratton
Nov 13, 2017
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This is the greediest of all greedy rental companies around. Company does not come out or respond to calls and if they do look for anything they can to charge you for. I was charged $300 for illegal tenant that was my wife who was present when we signed the lease. They ask you to sign another year lease 3 months after you are living there and will show your place several times a week and often not even let you know when they are coming. Staff doesn't return calls and is rude in person. Sarge rentals bought our property and does an excellent job caring for tenants and communicating. There is reason
Bradley Steapleton
Oct 11, 2017
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This company is absolutely terrible. Please do yourself a favor and rent from anyone else especially if you're a student in the Bloomington area. This is a company that if you do not contact them about anything and pay your rent on time, your experience will be fine so that you do not need anything from them for the entirety of the year. Contacting them and getting them to work with you is where they become the worst company with terrible customer service and it becomes evident they do not care about the satisfaction of their tenants and strive to pinch every dollar they have at the expense for
