Canyon Creek

If I could give this place a 0 I would ! Very unprofessional and GHETTO the staff is rude. My mailbox was broken for almost 2 months. Maintenance takes a long time before they come fix emergencies. The office misplaced a garage key that I rented and now they are trying to charge me. Refusing to give me corporates number. Overall worst place I’ve ever lived. Save your money guys and go somewhere else !!!

Had some poison ivy growing across our backyard and others. We all had to individually take care of it as residents. The washer and dryer is broken in our building and has been for 2 months. There's roaches and mold growing from our pipes breaking twice and each time they do "patchwork" that later just caused more damage. When we leave here, we are not paying them anything if they have to "fix it up" we've been requesting maintenance for the past 4 years at this point. Horrible complex, do not live here

All you have to do is look up canyon Creek apartments December 2020 in the news section, thank me later. if that's not enough to sway you the communication between staff and residents are horrendous. Mail boxes broke didn't say a word to residents about it, just figure it out yourself. You better not work during office hours so you can actually have things done face to face. Put in a maintenance request and they brush you off even though it's an emergency. These apartments are cheap for a reason.

This place is absolutely horrendous. It’s moldy and roach infested and staff do not care. They refuse to answer the phone and refuse to respond to maintenance requests. My apartment has been broken into (window smashed) and 4 people have been murdered here since I’ve lived here. When my hot water heater went out they refused to send somebody until 5 days later even though it is stated by them that this is an emergency request. My air conditioner has been broken for over a month and they refuse to fix it even though that is also stated as an emergency. I have put in 9 requests and counting and

Apparently I have a balance, due to not signing a new lease before my old lease ended at the end of June. No one told me of the outstanding balance. I get a notice I owe $100. I call, they need to talk to manager and hang up. They don’t call me, don’t explain anything. Same thing the next month. Then the next month they tell me I owe $50 late fee. Finally in October, Maria in collections tells me I have an outstanding balance of $100 for July. But then tells me I don’t owe anything. So I think it’s taken care of. In November I get a late fee of $50. Call to find out I now owe $250!!!! And

I have been a resident of Canyon Creek Apartments since March of 2019 after a few months of staying here I began to notice a dripping sound so I called maintenance they concluded the it was water coming inside from outdoors so they put some cox to repair. However a few weeks later the same problem occurred. I contacted the office to report the problem they sent someone else out to take a look, that maintenance man applied more cox to what was suppose to be the problem. However the same problem was still happening so they sent out another maintenance man and he went outside I had to point out to

I’ve lived here for almost 2 years now and things in my apartment have not been fixed. My stove goes in and out, the dishwasher is broke, the closet door in the second bedroom is broke, the drawer in the kitchen keeps coming off track and I only have 2 fully functional vents. I know there are other units that need work and that we are in the middle of a pandemic but I been trying to get these issues fixed months before the virus was even broadcast. It’s been almost 2 years and the ventilation only blows in the kitchen and the bathroom. To top it off, I have a newborn that’s only a week old

I have been living here for almost a month and could not be more impressed with my new home! For the price it is more than what I have ever gotten with any other apartment complex. Little things like not being able to hear my neighbors (even though they're very nice) and not having a squeaky floor walking around is something I never would have noticed until I was living in a place where that happened. Everything is just built well and maintained properly. Maintenance is so friendly and willing to help me whenever I need it. The women at the leasing office are some of the nicest people I have ever

Called to schedule a tour, had to pick a 2:30pm slot on a Saturday because the agent says she's at lunch at 1pm?! I drive 2 HOURS (I'm moving to KC from out of town).... no one in the office lights off doors locked. No one answering calls nor emails?! Waited nearly an hour thinking they were showing someone else the property. Emergency maintenance Keith told me the lady in the office had a family emergency and had to leave early. Fine. Come Monday, no call no emails, I had to call them and no one in the office even realized they had missed an appointment?! Now I'm a week behind my move in schedule

PLEASE STAY AWAY FROM THIS APARTMENT AND STAY AWAY FROM THESE PEOPLE AND DON'T BE SORRY.
1. Meanest, most dishonest, most careless, worst attitude office people I could ever imagine. We arrived at the apartment luggage's and a 7-month baby around 12 but they said it will be ready after 3 PM and they even did not let us sit inside the office. My wife and my 7-month baby had to wait outside in the sun for 3 hours. But the apartment should have been ready in the morning as I paid rent for that day, but we did not receive the apartment until 3 PM.
2. All buildings have very bad ventilation system