Madison Property Management

MPM has taken over our old property management and it's only been a week and they already threatened to kick us out because we didn't fill out applications with their company. Thank heavens we bought our own home and will be moving this coming month. If this company threatens you or tries to intimidate you, please contact a lawyer. I know I have mine ready.

Critical: Quality, Value
The fact that there was a $200 charge for 6 days of not having the apartment rented out when I breached my lease is crazy. Especially when you have to pay 300$ just to have your apartment put back on the market. I will not be working with Madison property management again.

MPM was the worse management I had ever worked with. While residing on one of their properties, a window was damaged by a visitor. The management fixed the window after 48 hrs and the billing was paid for. After moving out, they accused me of not paying and I had to hire a lawyer in my defense on this case. Case never went to court, but damages were made to the relationship both parties. Secondly, my little brother applied 2 years after. He was accused of being me and was never accepted because of the accusation.

Positive: Professionalism, Quality, Responsiveness, Value
Amy is an incredible property manager! She made moving into a new property very easy and swift. She is also very responsive and always available when you need help!

MPM is the WORST management group. I don't know how they call themselves property management when they literally don't do anything to manage their sites. I lived with them for two years & dealt with extreme disrespect from this group. Here is a list of just SOME of the problems we dealt with.
- packages stolen often & they refuse to check the cameras
- multiple MPM employees walked into our apartment unannounced & walked in on several of us while we were sleeping (this happened at least 4x)
- was told to call them back when I could form complete sentences (was calling about a mysterious charge

Poor communication skills
No call or email
Complete waste of time after 1 week i went in and told me that i was approved and that they were waiting to see if this other person would take the property i applied for or not.
Offered me a different property in the ghetto and they said that it is similar to the one i applied for. I applied for a house in the country and the place they offered was an apartment -_-
Don't bother with this place!!

Horrible. Just, horrible. Do yourself a favor and stay away. I don't write reviews, but the property manager's lack of respect for people is awful. It is clear their intention is to make as much money as they can without caring about the people they screw over. There are nails in my carpet, the water drips at a snails pace, the dryer is completely broken, a cabinet fell off the wall.

Moved into one of their newer properties...Day 1 - appliances are not installed and the unit is absolutely caked in sawdust. I request cleaning of the unit and the, then, property manager Carlos insisted that it met the "highest standards" which makes me wonder if he lives outside or...?
1 month later- my W/D was finally installed and they left a gnarly scratch on the floor. I talked to other residents who had literally NONE of their appliances installed and many others with the same atrocious living conditions. Would strongly advise against moving into a unit that has not been lived

So I got nearly immediate responses to all my emails and calls. Unfortunately they were all lies. In addition to MPM thinking it is okay to allow residents to move into units without any appliances installed, they also find it acceptable to fail to clean prior to move-in & then charge you for prior damage. I really wish the other reviews here were lies. Everyone in the office is so sweet but so so incompetent. It's a truly missed opportunity on their end. To be clear my issue is not with the employees it is with the shady practices encouraged by upper management. Would strongly advise anyone considering

MPM has been great to rent with! I’ve been renting for a combined 5 years and couldn’t be happier! I have specifically worked with Jess L on signing leases. She has been excellent in responding quick to requests and assisting with my apartment needs!
MPM is great on all fronts!

RENTER BEWARE!

We lived in a rental property for 6 years. We took impeccable care of our rental unit for those 6 years. We moved out of rental property recently and we were **denied** our security deposit back because we did not return one key (which was left in cupboard at house) and because the inside of the windows were "dirty". $659 denied because, I feel, MPM and Wesley Properties have no respect for their tenants, not to mention of 6 years!

Each spring, I hand cleaned all the windows, I cleaned black mold from basement and shower, piles of dog hair/smoke stained walls from

AVOID MPM - My apartment have mold in the bathroom and they is refusing to come fix it. this is my second time requesting this to be fixed. the first time someone came in while i was at work and just painted over it. i guess now that I'm not renewing my lease they wont come fix it. i have 3 more months left in my lease and will never rent from them again.

Jim Stopple is a joke and couldn't run a lemonade stand. Avoid them.

Avoid MPM at all costs if you're renting in Madison. Lived at Equinox for three years with roommates, a "luxury" building that is probably approaching 10-15 years of age and it was starting to show. Our unit and many others experienced leaky windows and floors leading to moldy carpets and soggy walls that would go unfixed until someone's parents got on the phone with management. They do not take college students, the full grown adults living in their property, seriously whatsoever. Our unit reported a soggy carpet and visible mold problem and it went unfixed from October to

Evan one star is not worth the mangement company. They give you hope about the places to live but than makes up lies why you can't get it. I am moving across the country had plan for a apartment but now they are leaving a senior and a disable person to live in the streets. I am on section 8 so they are secure for there money for rent. Disable people live on a fix income, Just wanted to let people know. I did see other review on them but didn't believe them until I tried to work with them. Thank you.

Mette has been fabulous. I just signed a lease with them in the midst of this pandemic, which involved a lot of complications. Mette was patient, helpful, and fair. I very much appreciated her professionalism and guidance.

Thank you Madison Property Management!

One of the worst property management companies I have ever rented from. They have no consideration for you or anything you need in terms of scheduling maintenance and showings. They charge you late payments when the rent website is down. We had mold in our bathroom and all they did was paint over it to cover it up. They are very rude and don't give a crap about you they just want your money. Don't rent from them!

I really don't like the idea of writing up a review like this but am compelled to provide potential renters with a bit of precaution when working with Madison Property Management. My daughter is renting an apt on W. Gorham St along with three other girls. Each of the girls will make payments for the 12 month period which make for 48 payments of appx $750/girl. My daughter has made 9 payments on time and had a lapse this month in not getting the rent payment in by May 1st. An email notice from MPM was sent to her today, May 2nd, of the rent due along with a late fee of $147. My daughter contacted

To start, I haven't heard great things about this property management company but I thought I would give them a chance. I saw an apartment that I was interested in, and tried calling the number, which disconnects after a few rings. I tried calling the number on the website and it rings forever. I tried the "contact us" option on the website, and the webpage will not load due to a server not responding. I find the COMPLETE lack of service unacceptable. Very disappointed.

**EDIT**

A member of MPM let me know that they were experiencing technical difficulties with their phone/ servers

I think the MPM rent prices are pretty good if you're trying to live downtown but can't afford much. I had a bad experience with a months-long roach infestation that MPM told me about the day I picked up the keys to the apartment. I wont rent from MPM again.

I've been around for the 30+ years that Madison Property Management has been in business. Though they are reinventing themselves as large-building managers, what with all the housing-development that's been taking place downtown, their bread and butter (and business-demeanor) is well-ingrained from their primary job: managing dumps for slumlords.

I knew this when I moved back to Madison and needed to rent an apartment on a short-term basis downtown. I gave MPM the full three months' rent in advance even though I was not moving in until the last week of the first month. I had asked

I rented a studio apartment in a converted motel from MPM and was definitely not happy with the check-out process. As oher reviewers say, they shaft you with the cleaning fees no matter how clean the apartment is upon move out. They also charged me to "re-key" the apartment even though I turned both keys in. I never bothered fighting it because when I went into their office to complain, they pointed me out the door and told me to "email" my landlord. I knew that wasn't going to go anywhere so I just didn't bother.

My landlord was okay but the building I lived in

I waited until I was completely and permanently moved out to write a review. Overall, my experience with MPM (four years and two moves total) was good, not the best but most definitely not the worst. Maintenance is always prompt and friendly, and while you might need to call them back for the same problem once or twice, overall they do a good job fixing things. As many have pointed out, MPM only manages the properties, they do not own them. This is pretty common in Madison so try not to hold it against them. If you need a dog/pet friendly apartment close to campus they are your best bet! We just

We lived in MPM apartments for several years. Not everything was bad, but Becky is the most disgusting human being I have ever encountered.

Our heating failed in the dead of winter. She told me that someone would be there in 2 hours. When I called 3 hours later she said it would be another two hours. When I said that was unacceptable she gave me the most passive aggressive "Have a nice weekend!" imaginable and HUNG UP! This wasn't the first time that she had behaved this way.

I emailed MPM about this and never heard a peep. Enjoy your one star review.