Since 1989, Realty Performance Group, Inc. has been Western New York's choice for outstanding quality property management services. As a full service real estate management firm, we provide maintenance, construction, and brokerage services to real estate owners, associations, and more.
Specializing in condos, apartment complexes, retail space and town homes, our friendly and knowledgeable staff will see to it that all of your real estate goals are met.Accessing our professional suite of services will save you not only time, but money as well. You'll get immediate responses to your requests and questions through our 24/7 emergency access service.
Specializing in condos, apartment complexes, retail space and town homes, our friendly and knowledgeable staff will see to it that all of your real estate goals are met.Accessing our professional suite of services will save you not only time, but money as well. You'll get immediate responses to your requests and questions through our 24/7 emergency access service.
Services
Realty Performance Group, Inc. is committed to going above and beyond in every facet of the property management business. Our experienced team will always keep you informed and is available to assist with any need or situation that may arise, no matter the size. We offer services in a wide range of areas to ensure that our clients have a comprehensive approach to their real estate goals.
This request is for non-emergency service and maintenance requests. If you are experiencing a maintenance emergency please contact the office immediately at 225-7440 for assistance. Make sure to leave accurate contact information so we can gather more information and schedule work to be done in a timely manner.
Reviews (10)
Steve Buchman
Jan 08, 2022
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Stacey Vaccaro
Aug 29, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Realty Performance is very difficult to work with. The basic property management needs are "not what they do". Staff is frustrating to try to solve problems with. They have no sense of customer service. They sit back and take their management fees with not much in return.,
Realty Performance is very difficult to work with. The basic property management needs are "not what they do". Staff is frustrating to try to solve problems with. They have no sense of customer service. They sit back and take their management fees with not much in return.,
Cindy Poole
Jul 12, 2021
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Our property manager, Michelle, does not respond to my concerns. We have not had mulch yet this year, and it is July 23rd. She responded initially saying it would be another week or so, but that was several weeks ago. The past two weeks I sent her pics of ragged mulch screen, large bar spots of screen and clay soil covering the black mulch two weeks in a row so she could see how bad it really is, which she has ignored. It is embarrassing to live here, and she denied my request to do my own mulch and be reimbursed for the product. My friends with other HOA services have had mulch for two months
Scott Lange
Jun 16, 2021
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Rob Richenberg
May 26, 2021
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This company is honestly a joke. If your homeowners association is considering working with them, RUN. If you’re a homeowner living in an association that they manage, consider getting a good real estate lawyer because they’ll perform drastically less than the bare minimum level of service that you’re paying for. You’ll also wait months for a response to emails, if you ever hear back from them at all. As an example, my former homeowners association was supposed to cover all exterior maintenance of the townhouses, and months of emails about overgrown bushes and uncut grass yielded no results
Rose Zielinski
Oct 10, 2020
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Katy Ertle
Jun 23, 2020
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Have been in contact with the association numerous times about my chain smoking neighbor at surrey hill way. They do absolutely nothing about it and don’t seem to care about the health risks. I initially posted a review and was called personally to take it down as “they have nothing to do with implementing a no smoking policy.” Which is absolutely BS. Now I not only have one chain smoker right next to me but there is another that moved in two condos down. I won’t be taking this review down this time, I should have the right to breathe in clean air!
Tim Tom
Jul 18, 2018
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This company has worked harder for our HOA over the past 3 months than our previous Poperty mis-Management company did in 12 months.
Highly professional and courteous staff, very prompt follow-up returned calls, and an owner who cares for his clients passionately.
Thank you for your outstanding service and the customer care given to Longview Meadow HOA.
Highly professional and courteous staff, very prompt follow-up returned calls, and an owner who cares for his clients passionately.
Thank you for your outstanding service and the customer care given to Longview Meadow HOA.
Glenn Roberts
Sep 05, 2017
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A recent flood at my elderly mother's Honeoye Falls Condo, was caused by a broken toilet supply line. Bob Marvin, Chris, and his staff, responded very quickly. After they repaired the ceiling, I could not even tell where it had been damaged. I was completely satisfied with their work and they now have a very happy customer! Thank you for a great job!
Patricia Marx
Sep 17, 2016
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I worked with John Standing with a gutter problem. Not only is he an excellent listener he followed up in person and by telephone until MIG completed the job.
I hope you can recognize him iinn some way because I feel he went over and above his job description
We would not want to lose him from our "team".
I hope you can recognize him iinn some way because I feel he went over and above his job description
We would not want to lose him from our "team".
