Whether you want to find a new place to live or need a rental filled, when you're here, you're home. American Management is the Baltimore, Maryland's experienced choice when searching for rental homes and apartments in the area. We also provide a full-range of superior property management services for investment property owners.
For tenants, we offer a roster of properties for lease throughout Bolton Hill, Canton, Charles Village, Federal Hill, Fells Point, Johns Hopkins, Mt. Vernon, Roland Park, and other areas of Baltimore. Select from single-family homes and apartments to fit your budget and lifestyle. Choose from a selection of floor plans and amenities.
For tenants, we offer a roster of properties for lease throughout Bolton Hill, Canton, Charles Village, Federal Hill, Fells Point, Johns Hopkins, Mt. Vernon, Roland Park, and other areas of Baltimore. Select from single-family homes and apartments to fit your budget and lifestyle. Choose from a selection of floor plans and amenities.
Services
American Management has been connecting tenants with rental homes in the Baltimore area for over three decades. We combine that experience with responsive service and the latest technology to streamline the rental process. We invite residents to activate their personal tenant portal. Here, you can sign up for monthly email rent payment reminders and schedule, pay and track rent payments online.
If you are an investment property owner in the Baltimore, Maryland area, you understand the risk/rewards of being a landlord. The daily duties of being a landlord can be time-consuming, frustrating and expensive. That's why choosing an experienced property management company to manage your property is critical.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (26)
Bernard Threatt
Oct 21, 2021
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Connor D.
Sep 01, 2021
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If I could give this management company 0 stars I would. They gave us a building in the worst possible condition. Our house was full of leaks, vermin, and the overall state of the house was in disrepair. I have genuinely never seen a house so unfit for people to move in. On top of that, management has continuously lied to us about fixing these issues. As a matter of fact, as I type this water is pouring out of my ceiling - an issue which I informed them of over 1 month ago, and that they repeatedly have claimed to have fixed. STAY AWAY FROM THIS MANAGEMENT COMPANY. Every friend, including ourselves
Kevin McGowan
Jun 21, 2021
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Caroline P.
May 01, 2021
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If I could give a lower rating than 1 star I would. I rented from them for 2 years in Locust Point. When there was a fire next door the company was more interested in keeping us in our lease than they were the well-being of the house. Even when the fire marshal recommended cleaning the air ducts in the house, the property managers lied and said it wasn't necessary and told us that the smoke damage to the home was not grounds for breaking our lease, which we weren't trying to do... we just asked them to clean it, which they didn't. I would never rent from these slumlords again.
Joseph Stike
Mar 29, 2021
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Positive: Professionalism, Responsiveness
I just received the best customer service I have gotten in a very longtime! Bethany was extremely helpful to me willing to go above and beyond to ensure I would be able to find a place that fit both my wants and needs. I must say she made an out of Towner feel right a home. Thanks Bethany!
I just received the best customer service I have gotten in a very longtime! Bethany was extremely helpful to me willing to go above and beyond to ensure I would be able to find a place that fit both my wants and needs. I must say she made an out of Towner feel right a home. Thanks Bethany!
Tallglass Cocoa
Nov 04, 2020
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Manoj D.
Sep 16, 2020
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Attached to this message you will see how much money they took out of our deposit. One other roommate and I had been there for two years, and another had been there for one year, but the actual place hadn't been fully turned over for 5 years. That is, they never had to clean, repair, and repaint the place for at least 5 years, thereby saving them money, yet they took more money out of our deposit than I've ever had taken out before. In addition to other ambiguous charges, they charged us ~$200 for moving the trashcan a few feet, removing nice Xmas lights from a deck that had a nonfunctional
Laura T.
Sep 02, 2020
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I currently live in an apartment owned by American management and let me just say this as a warning to you, DO NOT rent from this company, they were incredibly kind to me at first but as soon as issues started popping up they became rude and extremely unhelpful. (I have lived here for only a month) Their maintenance man attempted to enter my apartment at 8 in the morning without any warning. The building is infested with phorid flies (scuttle flies) which come from dead rodents in the walls and drain leaks, which have both of! These flies spread disease to humans by contaminating food prep areas
Ted Baltimore
Aug 06, 2020
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American Management are the only ones taking the $35 application fees. Everywhere else in Baltimore has REMOVED or REFUNDED application fees if Potential tenants do not qualify since it’s in the middle of a COVID-19 PANDEMIC. The office encourages you to apply, even if you ask specific questions before applying because they need the money. Look elsewhere or you’ll be left with a sour taste of rejection and out $35.
Their office also takes super long time to reply.
Their office also takes super long time to reply.
Dylan Mahon
Jun 21, 2020
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They're good and responsive, but rent increases each year were ridiculously high, and also it was a tough time when my roof caved in and f'd up my stuff duh to a leaky roof that still hasn't been throughout fixed, but the next residence will deal with that if they choose the 4R room at 1015 st paul. Otherwise, things were fine and dandy. I'm just a little more laid back than most people.
Clara McKnight
Jun 13, 2020
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Great experience renting with A. M.. Property was as advertised, maintenance effective, office easy to work with and friendly. Have to say it's easier to schedule showings with this agency than just about anyone else in Baltimore - you can set them up yourself online and the system is very streamlined and effective. Grateful for a bit of simplicity amid the bureaucratic wasteland of rental real estate.
Valencia McIntosh
May 11, 2020
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Your tenants are not having a happy holiday. I’m part of several large online groups for residents of the community. Every other day there is mention of your property group, and it’s always absolutely horrid. The ongoing complaints mention how rude, dismissive and ineffective your property managers are. Refusal to respond to requests for maintenance, problems with pest control, and in several cases tenants have had to put rent in escrow and take you all to court. I have several professionals looking for new residences, and the absolute best help I could give them was to ensure they avoided
Katie S.
Jan 03, 2020
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The buildings are terribly maintained. The building I live in has hallways lined with dust and debris. When I reached out the maintenance manager, Melody, she told me that the buildings are cleaned once a month. Melody is very comfortable lying to tenants rather than doing her job. I am very disappointed with the lack of professionalism I have witnessed with the employees of this company. Avoid renting with them if you can, it's not worth it.
Jill J.
Oct 20, 2019
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Emily S.
Oct 16, 2019
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Someone below wrote "Unless you're at a property with a responsive/responsible owner, you're going to be in a mess having to deal with the middlemen."
I had 0 complaints during my time in an American Management rental because the owner of my property, John, was very responsive and nice (for a landlord). He always came within the hour to fill my maintenance requests and the rent for my unit was very fair.
If you're on this Yelp page thinking about renting an American Management unit on the 2800-2900 block of Calvert St., the good news for you is that John is likely your
I had 0 complaints during my time in an American Management rental because the owner of my property, John, was very responsive and nice (for a landlord). He always came within the hour to fill my maintenance requests and the rent for my unit was very fair.
If you're on this Yelp page thinking about renting an American Management unit on the 2800-2900 block of Calvert St., the good news for you is that John is likely your
Alanya S.
Aug 14, 2019
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I *almost* rented an adorable apartment with this company, but a big red flag went up when they asked for a security deposit before sharing the terms of the lease (and if I didn't sign a lease, they said they could keep the deposit). Why would I fork over $1,000+ before even seeing the terms of the contract? That struck me as an incredibly shady business practice. Luckily, it led me to look up these reviews which confirmed the impression I got that they are not to be trusted. A lesson learned--Yelp, then proceed.
Tay E.
Aug 02, 2019
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I'd heard of slumlords before, but I'd never experienced one until I moved into an American Management property. There's so much I can say about them, but I'd be typing all day. And some of it, depending upon the amount I get back on my deposit, may be better reserved for court proceedings.
From the unprofessionally dressed showing agents, to the rude leasing staff, and the rude, lazy, and incompetent maintenance staff, particularly the maintenance manager, this is not a company worth renting from. Just some of the maintenance issues I had with American Management:
(1) refrigerator
From the unprofessionally dressed showing agents, to the rude leasing staff, and the rude, lazy, and incompetent maintenance staff, particularly the maintenance manager, this is not a company worth renting from. Just some of the maintenance issues I had with American Management:
(1) refrigerator
Steven C.
Jul 16, 2019
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I was a tenant under American Management for the past 12 months. Overall, I was quite impressed with them- especially considering the amount of negative reviews on here.
Throughout the lease there were a number of issues that we encountered within the home- electrical issues with some of the lighting fixtures, radiator issues during the winter months, a roach infestation upon move-in and a burst pipe within the bathroom... things happen, especially within a 19th century rowhome.
With all of these situations, the responsiveness from the maintenance team was quite impressive. It was evident that
Throughout the lease there were a number of issues that we encountered within the home- electrical issues with some of the lighting fixtures, radiator issues during the winter months, a roach infestation upon move-in and a burst pipe within the bathroom... things happen, especially within a 19th century rowhome.
With all of these situations, the responsiveness from the maintenance team was quite impressive. It was evident that
Aaron S.
Jul 15, 2019
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Again, another slumlord in Baltimore. The unit that my boyfriend rented had a central ac unit that didn't work for 6-7 weeks. If you advertise the apt as " central air", it's not a luxury item, it's part of the standard rent! You should give a reduction in rent for it not working! I'm sick and tired of lazy rental companies in Baltimore. Find a company that actually cares about you, the renter!!!!
Can I reiterate, complete slumlord!!! #slumlordsofbaltimore!!!
The absolute worst!
Can I reiterate, complete slumlord!!! #slumlordsofbaltimore!!!
The absolute worst!
M. B.
Feb 06, 2019
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Miss U.
Jan 07, 2019
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My heat is still not back on at 808 cathedral st.It is freezing in my apartment, it actually feels like I'm outside. Mind you I have a portable heater running right beside me that is doing absolutely nothing. This is ridiculous. I'm probably going to have to reach out to the health department and Baltimore City news while putting my moneys in escrow. I cannot believe this crap. DO NOT MOVE WITH AMERICAN MANAGEMENT COMPANY .they are the worst management company in the area...Oh yeah when the issue first started a month ago. I informed I have a dog that sleeps in a separate room from me
Jaclyn E.
Jun 19, 2018
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Management removed locks from one of two front doors. After this, we've had multiple packages stolen and the building broken into by non-residents, who attempted to get into our apartment. Had to hide in bathroom while they tried banging on our door and jiggling the handle. When we asked to put locks back on front door, they told me "don't have packages sent to you."
This is among many complaints. They've dropped surprise bills upwards of $300 because they forgot to break it up monthly, threatened to tow my car for not parking in my spot (despite a lack of clear markings
This is among many complaints. They've dropped surprise bills upwards of $300 because they forgot to break it up monthly, threatened to tow my car for not parking in my spot (despite a lack of clear markings
Gerard R.
May 15, 2018
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Great company! They have been honest, professional, and courteous. In particular, I have had an excellent time working with Joe at A.M. I highly recommend him.
I'm not sure why other Yelpers have written negative reviews, but my experience over the last few years has been nothing but positive. I recommend American Management.
I'm not sure why other Yelpers have written negative reviews, but my experience over the last few years has been nothing but positive. I recommend American Management.
Natasha F.
Feb 13, 2018
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Unless you're at a property with a responsive/responsible owner, you're going to be in a mess having to deal with the middlemen at AM. One person per department. They're slow and they don't care. They flat out lie. Who knows if they even check with the property owners before making decisions, or if they just pocket money and save time and effort on their own accord without consulting them. Some of the resident issues are illegal to ignore and like I said they just lie to you...There are 1 or 2 nice individuals of course (a few AWFUL ones) but every office has that and it doesn
Kelsey S.
Sep 12, 2017
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Above all... they are stunningly average. The rent prices are nice, but with that you get bad maintenance, slow responses to requests and emails, and sometimes non-existent office staff. They changed teams twice when I rented with them, and each time I was met with "we are changing things around here", yet I never saw an improvement. All I saw was a new name at the email signature block.
If your building is in good shape, you'll probably have a better time than I did. If it's not - God speed and good luck. I probably put out a dozen requests due to leaks all over my house,
If your building is in good shape, you'll probably have a better time than I did. If it's not - God speed and good luck. I probably put out a dozen requests due to leaks all over my house,
Kimberly K.
Jul 18, 2017
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American Management--steer clear of this property management company. The 'cattle call' tactics they use I liken to a similar, common practice in the SF Bay Area. Upon arrival for my 5 p.m. appointment today that I thought was going to be with the agent by the name of Raymond, I was instead met by two other prospective tenants. Rude and disrespectful. This company didn't have the courtesy to stagger our appointments.
Prior to my arrival, multiple occasions throughout the day, I was expected to confirm my arrival via their auto-generated 'calendaring assistant'. However
Prior to my arrival, multiple occasions throughout the day, I was expected to confirm my arrival via their auto-generated 'calendaring assistant'. However
