Let us partner with you and your family, as your trusted advisors, for all your home ownership needs. Our team of highly experienced professionals understands a dwelling is much more than a piece of real estate. We live and work to custom match homes, owners and tenants, and then stay by your side for the entire life of your dwelling, as your needs change and your dreams unfold.
Based in Seattle, and operating throughout the Greater Puget Sound, we can help you, whether you're simply renting, searching for your first home, moving up, or looking for a property manager. If you're considering renting your property but are uncertain about the risks and costs, we'll work tirelessly with you and your tenants to keep your property in safe and caring hands, and profitably grow your rental business and your nest egg.
Based in Seattle, and operating throughout the Greater Puget Sound, we can help you, whether you're simply renting, searching for your first home, moving up, or looking for a property manager. If you're considering renting your property but are uncertain about the risks and costs, we'll work tirelessly with you and your tenants to keep your property in safe and caring hands, and profitably grow your rental business and your nest egg.
Services
Meg had spent years managing properties and buying and selling homes. The best part of her job was the long term relationships she developed, with owners and tenants alike, founded on trust, knowledge and service. But working for others, moving onto the next deal, and chasing commissions simply didn't allow her to spend time doing what she loved most - joining families on their life long journeys of home ownership and growth.
Whether you're renting out your family home while you're living overseas, or you're investing in rental properties as a business, you want to maximize your rental income, while minimizing the costs, risks and daily challenges of managing a property. Collecting rents, paying vendor bills and remitting your net income by the 10th of every month.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
For many of us, home is our family and loved ones, and they go where we go. For others, it's the sanctuary we erect, wherever our lives and careers take us. For us, our rental is no less sacred or cherished than a purchased home. The considerations and challenges we face are similar in many ways to those of a home buyer.
Our team at Dwellings is committed to providing safe and healthy living conditions. Your family's well being and comfort is our priority. Our service technicians are available round the clock to protect your home and ensure your basic services continue uninterrupted. Whether calling our maintenance department or logging your service request online through your Tenant Portal, you are assured immediate response.
Reviews (24)
Jeanine Thomas
Sep 16, 2021
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I previously reviewed Dwellings and gave and gave them 5 stars. That was in 2017/2018. I am not sure what transpired in the past year, but Dwellings completely went from great to awful. They ghosted us a months prior to the last lease ending. We were unable to get any returned phone calls, emails, and texts. All remained unanswered by Roland Gonzales (and still do). To our astonishment, they even locked us out of parts our property. We had to hire a locksmith to get inside a garage. We terminated our contract with them via registered letter as their office appeared unoccupied. They did not complete
Vaquero S.
Sep 10, 2021
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I wish this could be a better review. This company was excellent to begin with. Delivery on the product sold was great, and my wife and I were so happy to have them on our team. And then it wasn't. Things were moving along per usual and when it came time for new tenants, they just disappeared. Three years in and then nothing. Over a month of trying to get a hold of someone with no response. I understand that Covid rippled into myriad staffing issues, complications, etc. for everyone but someone is on the payroll, right? And someone is supposed to be accountable, right? One email with
Thor P.
Aug 24, 2021
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They don't seemed to be staffed well enough to handle the volume of work. The rental has been vacant for a month now without any sign of bringing it on the market. On top of it, they do not communicate at all - there is no email, no phone call on what is happening with the rental or when it would be on the market. The lack of communication is most troubling. Even a simple "We are drowning and will get to your rental in XX days" would have been nice.
On top of it, they charge extra for repairs or service (such as painting, plumbing, etc) - far more than what others would charge for
On top of it, they charge extra for repairs or service (such as painting, plumbing, etc) - far more than what others would charge for
Gary Windels
May 31, 2021
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A renter liking their property management company seems pretty rare these days, but our experience with Dwellings has been fantastic! For three years, they treated us kindly, professionally, and respectfully. The home we were renting was kept in tip-top shape, and everyone at Dwellings was excellent when it came to flexibility and communication. From a renter's perspective, we had an unusually excellent experience; Roland and the entire team were top notch!
Josh LaMar
May 16, 2021
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We worked with Dwellings Seattle to manage our townhouse two years ago. Roland and the whole Dwellings Seattle team were fantastic to work with. On his initial walkthrough, Roland's feedback was detailed and helpful. We took all his advice for updates to the home and everything looked perfect. Dwellings Seattle was able to rent our home for more than we thought we could get, our tenants are happy, and we don't even have to think about the property because the Dwellings Seattle team takes care of everything for us. I could not be happier and wholeheartedly recommend Dwellings Seattle.
Byron G.
Mar 22, 2021
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We decided to rent out our home when a job update relocated our little family. We picked Dwellings after doing extensive research and it was one of the best decisions we've ever made. The Dwellings team has been top notch from start to finish - everything from inspections and maintenance, prompt attention to renters' issues and clear communication and expectation setting for us as owners. The home has been so well looked after these last few years, we felt very confident in the trust we placed in their hands. THANK YOU to Roland and our home team for being such excellent stewards of our property
Bee Lean Tan
Feb 22, 2021
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When I had decided to put my house in the market for rental,I had interviewed several property management company.I ended up with Dwelling Seattle after talking to their CEO, Roland. He had gave me a good suggestions of things to fix/upgrade that would bring my property to the highest rent per square foot.He was very confident that Dwelling Seattle could find me a good tenant as soon as my property was ready.
His team worked diligently and professionally to get my property ready.
Sure enough, Roland kept his promise, my property got rented out in a week after it was in the market.
It happened
His team worked diligently and professionally to get my property ready.
Sure enough, Roland kept his promise, my property got rented out in a week after it was in the market.
It happened
Heather W.
Feb 20, 2021
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A. Kazaks
Feb 13, 2021
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Dwellings Property Management has been a perfect match for me
I would like to express my appreciation to Roland and every Dwellings team member for conscientious and efficient management of my rental property during the past four years.
With Dwellings I found a professional partner who could connect with tenants who would appreciate my property and treat it well. Their experienced tenant screening and selection and property maintenance have been excellent.
When repairs have been necessary Sean and his people have attended to them very quickly and he has always considered costs in my behalf.
I would like to express my appreciation to Roland and every Dwellings team member for conscientious and efficient management of my rental property during the past four years.
With Dwellings I found a professional partner who could connect with tenants who would appreciate my property and treat it well. Their experienced tenant screening and selection and property maintenance have been excellent.
When repairs have been necessary Sean and his people have attended to them very quickly and he has always considered costs in my behalf.
Pep T.
Nov 27, 2020
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Sherrie Fisher
Aug 30, 2020
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Dwellings has been the property management company I've used for my Seattle area rental for 5 years now. The Dwellings team has always been responsive to emails or questions and the property has been maintained well. After the previous tenants left, Roland suggested several upgrades to maximize the income on the property. Due to the pandemic, I was not able to be there for any of the work, however the Dwellings team did an excellent job. The property looks great and rented quickly for the target price. Dwellings knows the market very well and has been able to locate excellent tenants. I've used
Stephanie S.
Aug 25, 2020
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First, these property managers install a sign in my neighbors' garden for a unit ONE BLOCK DOWN THE ALLEY. They NEVER asked permission, just plopped it in their garden. That was about 5-6 weeks ago. It interfered with traffic visibility, and it was rude - so neighbors had a conversation with each other and it disappeared: TWICE. Because, you know, these people didn't take the hint the first time. Someone left a scolding message on the sign the second time.
Now, they install a sign FURTHER into the property AGAIN WITHOUT PERMISSION?! I guess the signs aren't expensive enough for
Now, they install a sign FURTHER into the property AGAIN WITHOUT PERMISSION?! I guess the signs aren't expensive enough for
Tia T.
Feb 14, 2020
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Oh my gosh! The worst company ever. We were exorbitantly charged for each and every repair that was done on the house. Even after being promised we were not included in selection of either vendors or material or appliances. The tenant was told lies about us and was kept at Bay. All lies and nothing else defines Dwellings.
When we checked the bills after they left in the middle of their contract we were shocked that they had charged us double for everything. On top of ripping us off the tenant was ready to sue us as they were never served on time. Every time they raised a complaint there were
When we checked the bills after they left in the middle of their contract we were shocked that they had charged us double for everything. On top of ripping us off the tenant was ready to sue us as they were never served on time. Every time they raised a complaint there were
Elizabeth H.
Oct 22, 2019
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Roland will milk you for every dollar he can. They told us that they would charge us about $.30 per square foot for clean up of the home after we'd rented for a year. He ended up charging us closer to $2.00 per square foot to fix anything and everything they had wanted to fix whether it was poor landscaping that had been done by their people, new floors, repainting walls that their workmen had damaged, etc.... He would schedule meetings on an early morning on the weekend and not show up with no apology. Overall, there's just not a strong sense of customer service.
R. M.
Oct 22, 2019
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Single worst experience renting in cumulative 30 years.
Every review citing poor communication, fraudulent charges, disorganization and general lack of care or concern for renters are completely in-line with my experience.
- Pre-existing Faulty light fixtures which "would not be fixed (due to expense)",
-Listed an un-insulated non-conforming room as a "bedroom" for which we had to request a door be installed - uninhabitable for young children both in the hot and the cold months due to temperature.
- Rat infestation in yard. Their solution was to have a pest control contractor
Every review citing poor communication, fraudulent charges, disorganization and general lack of care or concern for renters are completely in-line with my experience.
- Pre-existing Faulty light fixtures which "would not be fixed (due to expense)",
-Listed an un-insulated non-conforming room as a "bedroom" for which we had to request a door be installed - uninhabitable for young children both in the hot and the cold months due to temperature.
- Rat infestation in yard. Their solution was to have a pest control contractor
Barry Luke
Oct 12, 2019
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A big shout out and thank you to Marisa Quinn at Dwellings Seattle! We had been looking for a rental home in the Seattle area for 3 weeks and were having a hard time getting property managers to call back or set up tours. A few houses we did tour were "not as advertised". We found a fantastic rental in the Mount Baker neighborhood and submitted an online request for a tour. To my surprise, Marisa called my cell phone a few minutes later and we had a long talk about the property. She arranged for us to tour it the following day and answered our questions via email, text and phone (always staying
Sarah W.
Jun 21, 2019
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Kendra M.
Feb 10, 2019
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The response from Roland is mind boggling. To clarify matters:
- the inspection conducted before we finalized the purchase did note that the heater was not working
- Dwellings never sent us a repair bill for the heater
- once we switched rental management companies, the new company immediately told us about the issue and offered to find an electrician
- the repair bill was quite significant, so given that Dwellings charged us a lot for landscaping of uncertain value, it's hard to believe they'd have forgotten a bill for an electrician
In short, Occam's razor says it's more
- the inspection conducted before we finalized the purchase did note that the heater was not working
- Dwellings never sent us a repair bill for the heater
- once we switched rental management companies, the new company immediately told us about the issue and offered to find an electrician
- the repair bill was quite significant, so given that Dwellings charged us a lot for landscaping of uncertain value, it's hard to believe they'd have forgotten a bill for an electrician
In short, Occam's razor says it's more
Sarah S.
Feb 02, 2019
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We hired Roland and his team for a few years ago to take over a rental property. We had other management companies before them, and when problems with renters or maintenance came up, the headaches always seemed to fall on us. With Dwellings, they have taken care of any issues promptly and with minimal stress to us as owners. He has a whole team equipped to handle whatever issues with tenants or with the building that might arise. It is such a relief and different than our prior management companies. This is what you want in a management company. They know the rental business and even helped
Brittany B.
Nov 25, 2018
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My experience in working with Marisa Quinn has been nothing short of amazing. My boyfriend and I are in the process of relocating to the Seattle area from California, and Marisa has gone above and beyond to accommodate us in viewing an apartment. She shared in depth videos with us, not only of the apartment, but throughout the property, consistently has a timely response, and has ensured that we are in the know of every step in the process. She has been with us, step by step, throughout this experience, and we could not be more grateful.
So far, our experience has been so positive that I would
So far, our experience has been so positive that I would
Sarah M.
Oct 09, 2018
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After interviewing several local property managers with lackluster results, I was so relieved (and impressed) to find Roland and the Dwellings team. I had come across plenty of decent property management reviews from the owner perspective, but good tenant reviews are much more rare. Dwellings had them. As a former renter, myself, I wanted a company that cares about and attends to their tenants. I couldn't believe the difference in quality as soon as I began interacting with the Dwellings team. From the experienced and thoughtful advice about how to prepare my home, to the ease of making updates
Eli G.
Mar 30, 2018
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In June 2017, I hired Dwellings to manage a higher-end 3-unit building, when I moved cross-country for work.
Like many others here have noted, it was hard not to be wowed by Roland's salesmanship, detail-orientation and intelligence during his initial sales call. He astutely pointed out opportunities to improve the property, as well as small maintenance details I had missed. He also brought A+ answers for how his company would bring in top tenants, and recounted in detail how he went beyond expectations for his customers. From our initial interview, I believed I'd finally found the
Like many others here have noted, it was hard not to be wowed by Roland's salesmanship, detail-orientation and intelligence during his initial sales call. He astutely pointed out opportunities to improve the property, as well as small maintenance details I had missed. He also brought A+ answers for how his company would bring in top tenants, and recounted in detail how he went beyond expectations for his customers. From our initial interview, I believed I'd finally found the
Liz M.
Oct 24, 2017
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I received several emails over the course of 18 months from Roland, the CEO of Dwellings, asking me to change or delete my one star review. Apparently the ownership of this company has changed hands, and they are working very hard to run a legitimate business, distancing themselves as much as possible from the former owner. I understand the negative impact a review can have for a business, and Roland seems genuine and invested in providing a quality service, so I am updating my review.
After all of the awful things my family went through while living in our rental (rats, slugs in the basement
After all of the awful things my family went through while living in our rental (rats, slugs in the basement
Audrey Y.
Jun 05, 2017
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My husband and I have worked with Roland and his team at Dwellings and our experience has been nothing short of stellar. I have to say these guys take customer obsession up to the next level.
Dwellings Seattle has gone above and beyond their role as property management company to redesign and prep our properties for rental and give it a much stronger marketing appeal. Despite setbacks and poor commute, these guys persevere, went to the site on multiple occasions to make sure the property is remodeled to their high standard. Throughout the process Roland and Rebecca maintain a friendly and responsive
Dwellings Seattle has gone above and beyond their role as property management company to redesign and prep our properties for rental and give it a much stronger marketing appeal. Despite setbacks and poor commute, these guys persevere, went to the site on multiple occasions to make sure the property is remodeled to their high standard. Throughout the process Roland and Rebecca maintain a friendly and responsive
