Phoenix Property Management

Been with them for more than 3 years now. Nothing to complain. My agent Stan explained and arranged everything in detail. I am very satisfied. Great service!

I am in medical school at Duke University. I am interested in learning about real estate investing since some of my friends have purchased homes to live in and rent out the remaining bedrooms while attending school. In a conversation with one of my professors, he suggested that I call Stan Crowe, someone he has known for many years who specializes in investment real estate and property management.
Stan spent several hours with me during a week, teaching me how to evaluate properties and letting me ride with him to appointments. I was somewhat reluctant because I am not in a position to buy anything

This is an absolutely ABHORRENT company. I would give zero stars if I could. I have never left a review for a company before, but the experience my family has had with Phoenix Reality warrants it. Please read all the way through before you consider hiring this company for anything.
My sisters husband passed away unexpectedly at the beginning of February and our family flew out there to pack up their place and move her and my 6 year old nephew back to Arizona since they had no other family in NC. I called Phoenix Reality and spoke with Stan Crowe and it was agreed that we would be out of the house

I had been leasing a yard from Phoenix for years and decided not to renew this year and was hit with a $2500. cleaning fee. When I explained that I was leasing the property before they Phoenix owned it. When I first leased the yard from the previous owner. I had to clean up an overgrown yard, and I put up a fence and gate, at my expense, so that I could use it. Now they want me to pay for a broken gate (my gate) and a clean up of debris that had been there long before I moved in.
When I asked them about it they got a third party collection service involved and say they are not obligated to give

Phoenix Realty and Property Management: An owner's dream team. Seriously.
In late 2015, I consided renting my home. I contacted three management firms in the Durham area. From the minute I spoke with Vince Thai, I knew I had found the right management firm. He impressed me with his knowledge of the market and his patience and willingness to answer all my questions. In early 2016, I again asked him questions I needed answered before making my final decision. In mid-May, I asked Vince to send someone out to check out my home, advise me on any required repairs, and give me an idea of what sort of

I am an investor property owner with several properties managed by Phoenix over the years. I want to be sure that my properties are taken care and manage thoughtfully and skillfully. Phoenix is good with leasing my properties. Vacancy has been very low. I don’t recall last time being vacant. They have been able to line up new tenants approximately right after old tenant moves out. This is hard to do consistently if you have tried this yourself. I did it for a few years a gave up. Not worth the hassle. They also manage tenants the way I like. I have found them to be tough and fair enforcing responsibilities

I'll be honest that I was a little ambivalent to rent from Pheonix based on the reviews. I did all of my due diligence and had an agent come by to check it out since we were renting sight unseen. I have a few items that I wanted them to fix before moving in. They were prompt to fix everything and followed up quickly when we noticed a few more items that needed attention. I do wish they would allow tenants to pick up keys after hours-I had to arrange for an agent to pick them up since we were moving over the weekend across state lines. It's been hard going back to renting after owning our house

I have finally found a property management that manages my property well. I live in Charlotte and I am unable to take care of my investment property like I use to. I have been with a few of the other property management companies and one here in Charlotte. Phoenix is much better. They perform and represent me clearly. Not tenants. They are firm in them and get tenant to behave and comply with the lease. I like that. Others pm I have work with they seem more people pleasing and often sacrifice that on my behalf. Believe me I am fare and reasonable. But with several investment properties I have I

I cannot say enough good things about this property management company Phoenix. They been managing my two investment properties for years now. I practically lost track of time. Mainly because they are like clock work. Monies come in early each month. Renewal is smooth. So is tenant turn over. I do very little other than making big spending decisions like replacing my old ac recently. Vacancies has been few. I don’t recall the last time my properties stay vacant. They said the market is strong and helps increase rent but I Have investment properties elsewhere in similar strong metro and they don’t

I give 5 stars because Phoenix is truly excellent: excellent customer service, excellent knocking out repairs, excellent results. My home is old and getting older yet they are able to help me keep it up and make improvements as I go along and keep on bring in income which I need. This is not an easy tasks knowing how demanding tenants are with my aging home. Staff is wonderful. They follow up and responsive. Wonderful company, I would recommended friends and family to this company, easily. Thanks again Phoenix for your consistent dedication.