Gates Mills Tower
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Gates Mills Tower
Luxury returns to Mayfield Heights! Nestled in a beautiful setting overlooking the Chagrin Valley, Gates Mills Place is a beautiful and unique apartment community near Cleveland. Extensive upgrades have been made to all lobbies, welcome centers, and suites. Our common areas are all newly renovated and have all new lighting as well.

Many amenities await you here! You will enjoy garage and carport parking, sparkling indoor and outdoor pools, six fitness centers, and the on-site convenience of a beauty salon. We also offer online rental payment and maintenance requests. You have shopped for the best and now you have found it at the all new Gates Mills Place!
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Luxury returns to Mayfield Heights! We've raised the quality of living and have made Gates Mills Place grander than ever before! Nestled in a beautiful setting overlooking the Chagrin Valley, this unique community of three buildings, all with impeccable customer and concierge services, is truly amazing.
Reviews (12)
United C.
United C.
Jul 10, 2021
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Worst place ever to live they used to be good when they were owned by AEC management Since K and D management took over and purchased the place and purchased the place they ran it in the ground you've read it into the ground maintenance is terrible maintenance is terrible garbage all over Steel beams and garage rusting And that holds up the garage deck Don't see how the City maintenance Inspector Could let this continue the building could become very dangerous and collapse This property needs Tens of millions of dollars in necessary repairs immediately Wouldn't recommend anybody
Angelena N.
Angelena N.
Oct 08, 2020
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now that i've finally moved out of this place, i feel comfortable leaving an honest review.i started out at willoughby hills towers (owned by k&d as well) with a roommate in summer of 2019. that place i could spend hours reviewing on its own (filthy, loud, VERY creepy tenants, disrespectful staff, criminal activity so bad that the city put a substation right across the street, i could go on) BUT despite all the horrible things we were already experiencing, we were like "well it's good enough". until two women in our building were stabbed and burned alive in broad
Mark L.
Mark L.
Feb 24, 2020
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Heat went out in the coldest of winter. The staff said I don't have heat either so live with it. No hot water which remained unaddressed for days until I called the city to complain.

They told me I would have a city view but my view was of the other apartment. They will lie to you about everything.

The only place worse than here is homelessness and that is not that much worse!
Jacob
Jacob
Feb 04, 2020
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I have lived here going on 2 years now. The best I can say is it is fine there are some complaints that you will get anywhere. Some a little worse than other places but over all its fine. I haven't had to many problems and rent is reasonable. Although I would caution potential tenants there is a auto resign program you have to opt out of that I was not made aware of.

All of that being said I will say my review would be much lower without Damoru DeFreeze. He is the lobby associate in my building and is by far better than any of the people who previously held his position. I used to have
Heather I.
Heather I.
Nov 19, 2019
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Do NOT move here! I've lived here almost 2 years. I'll be moving out as soon as my lease is up. They make it seem so wonderful in the beginning. Where do I begin? Let's start with the elevators. Those janky things are constantly broken down. Or you get stuck in them. Everything my leasing guy told me was basically a lie. When it comes to maintenance he advised me unless the apartment was on fire or the the toilet was overflowing to NOT call the emergency maintenance line. I had an issue with my my freezer not working on a Friday. So I put in a maintenance request for it early
Maria A.
Maria A.
Apr 10, 2018
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I was recently looking at apts, on the east & westside of Cleveland, I thought I found one that I liked.... I really need closet space. There were a couple that I needed to see on the east side, so I took a chance without an appointment, because I love Mayfield hts, it's near everything. I talked to Barbie, she was booked for the day (Saturday), but said she would show me as her next appt was late. I'm glad that she did, I loved the apartment, it's spacious with lots of closet space, a couple of walk ins (yes) there's an eat in kitchen. The view from the balcony is
Todd B.
Todd B.
Feb 15, 2018
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I was running out of time when I began emails back and forth with Barbie at Gates Mills Place yesterday. I needed to move in before the end of February and had several false starts with other places. She was very friendly and helpful, by really listening to my needs and concerns, while also outlining the choices and pinpointing an apartment that was perfect for me. The entire process from inception to completion was less than two hours, and I move in on February 24th! Thank you for everything, Barbie!
M. A.
M. A.
Jan 24, 2018
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Conveniently located. Elevators constantly breaking down and even trapping people--sometimes all three elevators out of order at the same time. Constant water outages and broken pipe floods. Frequent fire evacuations with in-apartment sirens that are damagingly loud and surely unsafe for children. Bedbugs spreading between apartments (according to staff themselves). Roaches the size of toy poodles roaming the halls. Motor fumes all summer even on the higher floors. Entry doors and remote buzzer constantly broken. Punitive lease terms, which they change at will. One year they added a heat charge
Sydney K.
Sydney K.
Jan 24, 2017
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I've lived at Gates for a few months and I love it. The hallways are clean, the buildings are nice, there are a lot of amenities, and our apartment is great. The location is great, and close to nearly everything. I love having a carport!
Dana W.
Dana W.
Sep 30, 2015
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The worst management company ever. I will never rent from K&D again. I would rather be homeless. They don't take care of their properties at all. The hallways are dirty, the elevators are dirty and the stairwells are filthy. The parking is terrible. They offered at Gates Mills Place for you to pay an extra $20 for a garage spot which we did, and you have to leave it on for the remainder of the lease. We got one and when it rains the garage leaves rust stains on your car which they of course don't take responsibility for. The pools are rarely open and the outdoor pool costs extra money
Pranesh V.
Pranesh V.
Jan 19, 2015
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1. No hot water in the middle of winter.
2. Broken elevators ALL the time.
3. Crappy customer service.

If I were you, I'd look else where.
Shaw C.
Shaw C.
Jan 08, 2014
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These apartments are advertised as luxury apartments and they are far from luxury! I live in the north building which is what everyone says is the best building and in my opinion it's probably the same as the others but it's appearance may be a little better. This building still has outdated appliances and roaches so don't get caught up in the hype! I saw 3 roaches and I've been living here for 6 months. I called customer service to get an exterminator and she replied "(laughing) if you saw 3 roaches in 6 months I don't think that's anything to panic about."