Elm Street Automotive Center
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Elm Street Automotive Center
From scheduled auto maintenance to manufacturers' services, Elm Street Automotive Center Inc offers a large selection of repairs for both foreign and domestic vehicles. Browse our selection of satisfied client reviews today to discover why drivers depend on our team for their auto repair and towing needs every day.

Give your vehicle a new lease on life when you choose auto repair and maintenance from Elm Street Automotive Center Inc. Based in Andover, Massachusetts, our experienced team is ready to assist you with your 24-hour vehicle towing and repair needs. Owner Ron Abraham brings more than 40 years of industry experience to each job.
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Keeping your vehicle in great condition is as simple as making your auto maintenance appointment with Elm Street Automotive Center Inc. Based in Andover, Massachusetts, our technicians offer a full range of maintenance options for both foreign and domestic vehicles, including routine auto tune-ups.
I got into an accident recently and the police called Elm Street Automotive to tow my car. They did a great job towing the car, but also were extremely accommodating while I was waiting for a rental car. Contact our auto repair team today to discover why drivers throughout the area depend on our services each day.
Reviews (14)
Katy D.
Katy D.
Oct 24, 2021
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Awful awful place!! My husbands car was towed there because the airbag was deployed and the police/tow company insisted when he was in an accident, which was on Friday so they were closed Saturday and Sunday. I called on Monday and all the guy was concerned about was insurance, when I asked him about how much it would be to get it fixed he said he has to wait till the North Andover location answered him back to see when they could look at it. I told him we would be getting it fixed through them so you let me know ASAP. So while we waited for a call the truck was sitting there while we were still
Heather P.
Heather P.
Aug 14, 2021
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Helpful staff that were responsive, honest, and knowledgeable. They got us back on the road and we are so thankful foe their help!
Melissa Choquette
Melissa Choquette
Jun 02, 2021
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Positive: Professionalism, Punctuality, Quality, Value
By far the best auto shop I have ever used and I have been to a few. 😊 I had issues with my car that not even Ford could figure out.... But the guys at Elm Street sure did. I will never go anywhere else! Thanks boys!
Services: Check engine light diagnostic, Transmission repair, Car towing, General repairs & maintenance, Oil change
Bernards Daniel
Bernards Daniel
Apr 28, 2021
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This is the worst towing truck place I had ever and will ever use in my life. I lack vocabulary to express the shocking exploitative experience the manager gave me and his poor customer services. I will not recommend this place for any person at all. You can only use this place when you are left with no other alternative and you are desperately in need to come out of a dangerous place. Their customer’s relation is 0%, customer’s exploitation = 100%. Bad product to recommend for anybody.
Erick Kneeland
Erick Kneeland
Mar 27, 2021
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From the tow to there work. All of the guys was amazing , excellent and knowledge . Great guy to work with. Anybody that lives in that area should go to them. I will recommend them to family members that lives in the area.
Fence Llc Fence
Fence Llc Fence
Feb 21, 2021
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I can't say enough good things about elm street auto. All I can say is if you need repairs on your vehicle bring it here.
Michelle Watson
Michelle Watson
Feb 01, 2021
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The gentlemen at Elm St. Auto are incredibly nice and understanding. I honestly can't say enough about them! Even Spike, their "guard dog" is absolutely just the sweetest little soul. If I could give more than 5 stars I would without hesitation.
Eldar Bar-Or
Eldar Bar-Or
Aug 06, 2020
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DO NOT USE THESE CROOKS!! I wish there was zero star option for this business. By far the worst towing company I ever encountered.
They charge outrageous amounts of money for tows that the fees for them are regulated. Everything was double than it should. When the manager was asked why his answer was:"because I can". MAKE SURE TO CHECK YOUR RECIPT WHEN YOU GET IT.
Also dosent let people pay with a card, its "cash only" he said, "don't want the government here".
Cant make this stuff up. How these people are still in business?
BEWARE!!
Caitlin Casale
Caitlin Casale
Jul 18, 2020
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THE WORST TOW EXPERIENCE I HAVE EVER HAD!
They took advantage of the fact that I had no other options and charged an OUTRAGEOUS price for my tow. The guy was SO rude to me on the phone. Turned a already stressful situation into a NIGHTMARE!
DO NOT USE THIS COMPANY!
Allison M.
Allison M.
Jun 17, 2020
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I can't say enough great things about Elm Street Auto!
My car broke down in Cambridge and I live in Andover. I gave Ronnie a call and he had the tow truck there in 40 minutes. He has done ball joints, all four tires and my inspection in the past 2 months. Always great service and he takes the time to go over everything so we make the decision together. Right now my car is in for the AC which isn't blowing cold air and I know Ronnie will handle everything perfectly! Don't forget to say hi to Spike, the little daschund with a huge personality!
Amanda Cameron
Amanda Cameron
Oct 31, 2016
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Great service and reliability. Always there when you need them and always fair and reasonable pricing. One of the best auto repair shops around. Where you get the service you expect without have to wonder if there trying to cut corners or do the easiest fix. It is done right the first time. At prices anyone can afford.
Beth D.
Beth D.
Jun 10, 2016
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The best service in Andover. Completely trustworthy & have fixed my 4-Runner numerous times & wont break the bank. Ronnie is awesome. Dog lovers! Make sure you bring treats for Spike
Ron R.
Ron R.
Oct 12, 2012
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I can't speak for their car repair expertise, but I got into an accident recently and the police called Elm Street Automotive to tow my car. They did a great job towing the car, but also were extremely accommodating while I was waiting for a rental car. Great people to deal with; thanks again Ron.
James M.
James M.
Jan 05, 2010
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I was in the car business for decades. Good Tow Companies are rare. These guys are good. Nice dogs too.