Province Of Briarcliff

Update: Management is working with us to improve the quality of our home. I am tentatively hopeful.
In the three years we've lived here, this property has been owned by three different companies. The newest owners seem intent on driving out residents. Long time renters have had rent rates escalate exponentially. Now rent is rated not to encourage long term residents, but instead favoring 8-10 month lease options. Grounds are no longer kept up. A lot of younger, louder late night activity moving in. Families are disappearing. Very disappointing.

Just moved in to my place a little over a week ago. I caught some past reviews that weren't that great after I had already started my application process and it made me second guess things but once I saw everything and have been moved in, it's been awesome.
I had a few things that I needed fixed (light bulbs, the fan in my room was making noises, etc) and they had someone come by and fix them right away.
The leasing office has been really responsive and on top of things as I think it's new management from the old people. Overall, I'm looking forward to staying here for awhile as the apartment

My experience with moving into Briarcliff was amazing. In the beginning it was a stressful process due to my previous rental place but the property manager Aliesha was so understanding and patient with me. She went above and beyond to help me with my process. It was something I have never experienced before with a property manager. She listened and understood! She was very knowledgeable! The staff has been amazing as well. When I do call for things it’s done in a timely manner. My only dislike is the parking.

Don’t move in here. Save your time and energy.
We’ve lived here for about 2 months now. Cushman & Wakefield is the company that owns the complex and they are all about profit. They should use their extra rent money earned and do more to put back into these old buildings they call an apartment.
I’m not going to begin to talk about the staff because evidently we are all doing the best that we can. These are things that are beyond their control but need to be addressed. There is a tenant who has been here for 12 years. She told me that she's moving out this year because she can’t stand the

Absolute nightmare. Property management is trash (yes even the newest company). Within the past year or so they changed management and did a terrible job of informing us of the new changes and screwed my roommate and I over with our move out date. They claim to have given us a 60 day notice to move out (they put it on our door) lmao no email or anything. Anyways we never got the notice, maybe it blew away or maybe then never gave it to us, regardless we were charged for an additional $900 after our move out date because we did not give our proper notice.
NOW FOR EVERYTHING ELSE
- shortly after

My roommate and I scheduled an appointment to view the complex with a leasing agent, received a confirmation email and when we arrived, the office was closed. We waited for 15 minutes and no one arrived and we had no follow up to explain why the leasing agent did not present for the appointment. Very bad impression of place we were interested in living and a quick no to not going back. More professionalism and customer service is needed.

My roommate & I lived here for a year & this complex was anything but extraordinary. They were suppose to change our blinds when we moved in because it looks like the tenants before us had a pet that destroyed them- they never got changed in the whole year we lived there. We even asked multiple times. It took maintenance FOREVER to fix anything. When they changed management they booted me off the system & my roommate & I couldn't even sign in to the online portal. We wrote down all the things that were wrong w the apartment when we moved in & those also never got fixed. There were windows that

They add days to the end of the lease to accommodate their check out schedules. Yet when you go almost 3 days with no air conditioning in the heat of the summer to bad. They care more about money than people. The new management company Is a bunch of stuff shirts who are only intrested in the bottom line. They are not interested in per maintenance or having a stand by window air conditioner to help. Your not going to get a hotel room to beat the heat unless you pay for it.
Watch for adding days to you lease which they don’t tell until you get you check out form letter saying you owe them.

Decent apartments for the price, but declining in quality. I have lived here for 6 years, and for the most part been happy.
Positives are:
-They mostly leave you alone.
-Attached two car garage is awesome.
-Pet friendly, and plenty of parking
Two major drawbacks I see are as follows:
-Not as safe as you might think. I have had my car broken into, as well as several items stolen from my garage (separate occasions). There have been quite a number of car break-ins (including my neighbor). Recently there were two burglaries in the complex, where doors were kicked in when people were at work.

Reading some of the prior reviews, I entered the leasing office prejudiced with skepticism from the remarks of high water bills and absent staff. Upon my arrival I was greeted by Romy, who has now been my main point of contact at the complex.
The staff has always been as friendly and attentive as I could have asked for. My emails are responded to as soon as the staff is on clock, no exceptions. The maintenance has reported immediately following requests even after normal working hours (~10 minutes), and there is almost always someone in the office.
The water bill fluctuation has been solved by