Medical Motor Service
Call now
Call now
Website
Call
Medical Motor Service
We are a non-profit organization providing transportation services to children, adults and senior citizens with special needs. Our online trip scheduling makes it easy for service coordinators to request a trip for their customers. Medical Motor Service of Rochester & Monroe County, Inc. is a non-profit organization providing transportation services to children, adults, and senior citizens with specialized needs.

We provide more than 475,000 trips per year serving nearly 6,100 residents of Rochester and Monroe County who are disabled and/or unable to use traditional transit services. Few, if any, non-profit organizations in the Rochester area serve as many people as Medical Motor Service of Rochester and Monroe County, Inc.
Services
Medical Motor Service provides senior citizens and individuals with disabilities and special needs the specialized transportation they need to receive non-emergency medical services and to remain involved in their community. More than 475,000 trips are provided or arranged annually to nearly 6,100 area residents.
Monroe County residents without access to other transportation who need a ride to medical, counseling, or social service programs. Most passengers are referred by a medical department, social worker, or agency. If you have a physical, emotional, or social disability, call us for help finding the right provider to meet your transportation needs.
Medical Motor Service's network provides invaluable transportation solutions for individuals in need, and we connect care professionals throughout Monroe County. All our efforts are designed to sustain a healthy community in and around Rochester. As a non-profit community organization, Medical Motor Service relies heavily on the financial contributions and volunteer assistance from members of the public, like you.
Reviews (9)
Solo Chillz
Solo Chillz
Sep 03, 2021
Report
Holiday weekend and I left my Bag on the last run of the day.
Dispatcher was very accommodating and the driver brought my bag back very quickly!!!
Awesome job!!
Darlene Lowry
Darlene Lowry
Aug 21, 2021
Report
Some of the drivers that do foster care are rude, push children, speed, they leave children unattended while their vans are running.
Kierria Buckman
Kierria Buckman
Mar 21, 2021
Report
There always late !! And drivers need to learn how to not be rude and speak like they got some sense
Teygan Moss-Grant
Teygan Moss-Grant
Sep 13, 2020
Report
Not a good place to work. Vehicles filthy, check engine lights always on etc.
Dawnisha Baker
Dawnisha Baker
Dec 11, 2019
Report
My clinent had a 12:30 pick up driver was late ,more then 20 mins late .he was very rude and disrespectful .
Kamryn Jerrel
Kamryn Jerrel
Oct 13, 2019
Report
This place is discriminatory, and transphobic. Working there was extremely hard. The general manager would call me the wrong pronouns and allow dispatch to misgender me. When I ask to speak with higher up Joshua Binks fired me to protect his job.
George Barrett
George Barrett
Aug 14, 2019
Report
There always late and I'm sick of it I miss so many important appointment cause of them and refuse to call me by the right name and gender then keep doing it when I correct them
Amanda
Amanda
Jul 02, 2019
Report
Today I had a scheduled pick up at 1230. After 30 minutes of waiting outside in 80 degree weather, 2 toddlers and my wheelchair bound grandmother, I was told whoever made the pick up marked it as a will call when done when it was a scheduled pick up. I had to literally pick my grandmother up out of her wheelchair to get her into my vehicle. I am livid with the service. Never again will I use their services.
Shay Mirada Ra
Shay Mirada Ra
Jun 23, 2017
Report
A very good place to work for. The employees there are very helpful,nice,respectful and caring. Just all around good people.