Founded in the 1950s, Eye Care Professionals has a long tradition of setting Northern Nevada's standard for excellent medical eye care. And our highly experienced ophthalmologists remain at the forefront of the field. Our eye doctors are instructors, lecturers and area leaders who have pioneered many state-of-the-art eye procedures in the region.
Today, we have vast leading-edge experience and a reputation for unsurpassed capabilities and outstanding treatment outcomes. This order will remain in effect until otherwise noted by the County or State. We appreciate your cooperation in this matter. Eye Care Professionals has established a reputation for excellence in all aspects of patient care as well as surgical outcomes.
Today, we have vast leading-edge experience and a reputation for unsurpassed capabilities and outstanding treatment outcomes. This order will remain in effect until otherwise noted by the County or State. We appreciate your cooperation in this matter. Eye Care Professionals has established a reputation for excellence in all aspects of patient care as well as surgical outcomes.
Services
Eye Care Professionals is proud to be one of the longest serving medical practices in all of Nevada. The practice was first established in the 1950s by Dr. Clarke and has operated under the direction of Dr. Matthew Mills since 1999. Over the years, Eye Care Professionals has established a reputation for excellence in all aspects of patient care as well as surgical outcomes.
Eye Care Professionals offers the complete range of today's most advanced and effective vision procedures. We introduced many of them in Reno and are the area's most experienced with many of them. Eye Care Professionals has established a reputation for excellence in all aspects of patient care as well as surgical outcomes.
Our staff is friendly and always ready to help with scheduling, insurance or anything else you may need during your time with us. We will take extra care to listen to your concerns, answer all your questions and thoroughly explain your condition and treatment options. Eye Care Professionals looks forward to you joining our host of satisfied patients.
Our Eye Care Professionals team includes owner and primary opthamologist, Dr. Matthew Mills and Dr. Thomas (Tam) Conklin who joined the practice in 2017, and has been practicing in Reno throughout his career. Dr. Conklin now serves primarily in a medical ophthalmology role while still performing in-office procedures and lasers.
He grew up in Reno and attended University of Nevada Reno (UNR) before entering medical school. He met his wife Mary in San Francisco. They are active in their church, enjoy hiking, walking their dog, and reading as well as playing an occasional round of golf. Dr. Conklin is delighted to be a part of the Eye Care Professionals team and is accepting new patients!
Reviews (22)
Cindy J. G.
Jan 05, 2022
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Christopher P.
Nov 22, 2021
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Dyann B.
Nov 12, 2021
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Suze T.
Oct 22, 2021
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Catherine O.
Oct 21, 2021
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C. W. H.
Aug 05, 2021
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Ridiculous company. Haven't even seen them yet but I called two months ago scheduled an appointment. They called me back a few days later some reason they had to change the appointment. Ok. I agree to an appointment August 6 and I actually got an appointment card in the mail with that date on it. We called them to confirm and they said oh no your appointment is for August 16. Oddly enough that appointment doesn't work for me so I would've never have agreed to it. Children in Customer Service
D. J.
Jun 14, 2021
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Dr. Mills is wonderful...knowledgeable and friendly...takes the time to answer questions and reassure. That being said, the rest of the staff from technicians to office, seem very condescending. I realize that many of their patients are seniors (for cataract surgery anyways) but this does not mean they need to be treated like children or disregarded. I have spoken to half a dozen now and get the same impression. I really like to write good reviews but it is important that people remember that just because you are over 60, doesn't mean you should be treated any differently.
Angie F.
Jul 02, 2020
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Susan B.
Feb 24, 2020
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Terrible office manager (Shannon Parker) she should be ashamed of herself for the way I was treated by her! The most immature unprofessional office manager I've ever come in contact with. And to add we (were) friends, until she hung up on me when I questioned Dr. Mills diagnosis of blepharitis. And wanted a resolution to the 100$ I spent on a miss diagnosis! She could have at least discussed it with Dr. Mills and perhaps refunded my $ on an unopened prescription package, maybe they could've given the prescription to someone who couldn't afford it.
Dr. Mills was very arrogant and
Dr. Mills was very arrogant and
Audra Haines
Jan 01, 2020
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Karen Lawson
Dec 20, 2019
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I was referred to Reno Eye Care for a diabetic eye exam. Good news, no diabetic eye damage, but I learned that I had cataracts and glaucoma. Dr. Mills told me he could treat both with laser surgery...Then came the best news of all. I have been *very* nearsighted all of my life and he said he could restore my eyesight to near normal. My results are amazing! A miraculous gift from Dr. Mills and the Lord! Thanks so much!
Rachel R.
Aug 23, 2019
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The staff is polite and the doctors is great. But they don't have a problem with wasting my time. This is my second appointment and the wait is so ridiculous I won't be coming back. I went and talked to a staff member who told me 1-2 hour wait is standard. When I explained that I only set aside 1.5 hrs for this appointment, they said I would need to call work and tell them I will be late. Nope. I left right then.
Chris Angel
Jun 20, 2019
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Don B.
Jul 04, 2018
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This practice is very arrogant and disrespectful of patients' time. It is an assembly line of patients going from waiting area to waiting area. No apologies, no polite "sorry we're running behind", etc. It's acknowledged that that's the way they run the place. Then they have the gall to ask patients to sign a form saying they'll be charged $50 if THEY are late by 15 minutes. I left 45 minutes after my appointment time without being seen.
Valerie T.
Sep 28, 2017
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Waiting seems to be the name of the game at this office. They even have a form to make you aware you could wait as long as three hours for your appointment. Thorough exam, but when I asked for my glasses prescription I was told that would require another appointment and $45. So, had to go back again, wait another hour and a half after the original appointment time, get refracted, and pay my $45. Tried to explain my concerns to the doctor, but just got a bunch more excuses.
Dyan D.
Jul 14, 2017
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Scott Wolf
Jan 19, 2017
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I received cataract surgery in both eyes recently and am very pleased with the results. I had double vision with the cataracts which made it difficult to read. Twenty years ago I had laser surgery to correct… poor vision. Because of that Dr. Mills had to do extra work with the lens replacement to adjust the eyes correctly. My left eye for distance has completely healed and vision is clear. My right eye for reading is healing quickly and already not sensitive to light and is pain free. Vision is great and easy for me to read without reading glasses.
Tamara Thorkelsen-Evans
Dec 23, 2016
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Carly S.
Oct 04, 2016
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So far all the medical professionals I've seen have been polite, professional and personable.
But the timing is insane. This is my second visit. The first took me 2.5 hours...and I'm approaching my first hour right now waiting for the doctor (waiting in the check up room for twenty minutes alone so far....).
But the timing is insane. This is my second visit. The first took me 2.5 hours...and I'm approaching my first hour right now waiting for the doctor (waiting in the check up room for twenty minutes alone so far....).
Iva Heitz
May 23, 2016
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Laura L.
Aug 28, 2015
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Beth Gengler-Jones
Jun 03, 2015
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