The retina is the part of the eye that essentially allows us to see - it receives the visual information from the outside world and translates it into images that our brains can process. Like any part of the eye, the retina is prone to any number of issues. Fortunately, the eye doctors of Thomas Eye Group are exceedingly proficient at both diagnosing and treating all of them.
From flashes & floaters to retinal detachment, Thomas Eye Group can treat any and all retinal conditions. The cornea is the window on the front of the eye which allows light to pass through and focuses it for clear vision. Like the retina, the cornea can be damaged and is subject to all manner of issues.
From flashes & floaters to retinal detachment, Thomas Eye Group can treat any and all retinal conditions. The cornea is the window on the front of the eye which allows light to pass through and focuses it for clear vision. Like the retina, the cornea can be damaged and is subject to all manner of issues.
Services
With the field of ophthalmology rapidly advancing its technologies, Thomas Eye Group has continued its commitment to procuring leading-edge surgical equipment along with highly experienced doctors and state-of-the-art facilities. Thomas Eye Group is proud to be the recipient of the Consumers' Choice Award for 8 consecutive years and our practice was recently named "Best LASIK Doctor" in Atlanta by JEZEBEL Magazine.
Current patients who have never registered for a Patient Portal account can register by visiting our patient enrollment page or by asking to register at your next office visit. 3. You are encouraged to use the Portal for appointment scheduling. The staff at Thomas Eye Group will confirm the appointment or contact you by your preferred method of communication to find a mutual time for you and your provider.
Thomas Eye Group has been providing eye care services to patients ranging in age from infants to seniors for over 40 years in the greater Atlanta community. As a full service eye care provider with ten offices in Georgia, our group of board-certified ophthalmologists and optometrists are expertly trained and resourced to deliver superior quality patient experiences and results in each and every Thomas Eye Group location.
I suffered an eye infection in 2010 that left me with a scar on my cornea and distorted vision. As a pilot and a weekend athlete, the loss of vision was devastating. And as an executive in the eye care industry, I am a very picky customer when it comes to comfort and fit of something on my eye. The only way to restore vision, I was told, was with a scleral lens that would vault over the scar in my eye, and correct the vision.
Reviews (26)
Christopher Muise
Jan 19, 2022
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I was virtually accosted the second I walked in because I didn’t get my mask on fast enough. I told the loser to back off as I was donning my N95 but I guess I just wasn’t fast enough on the draw because he yelled across the lobby that everyone needs a mask to be in the office. Kroger nope. Home Depot nope. Hendrick Auto nope. Publix nope. McDonald’s nope. No mask mandate. But the karens at this joint will jump your chit if you aren’t fully masked up in the parking lot before you enter REGARDLESS OF VAX STATUS. I’m surprised they haven’t hired a thug with a truncheon to wail away on
Rubie Yg
Jan 18, 2022
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My husband used the Roswell practice for the cataract procedure of both eyes. The first procedure (left eye) went very well. The right eye procedure turned into a fiasco. Not only was he left with an unclear and foggy vision, the arrogance and unprofessionalism he experienced was unbelievable.
After the surgery, he explained what he was experiencing and was told to continue on the eye drops for an additional month. He did that but it didn't help. When he went for the eye exam, he repeatedly said that he was seeing blurry letters and unclear vision in his right eye blurry but the Roswell office
After the surgery, he explained what he was experiencing and was told to continue on the eye drops for an additional month. He did that but it didn't help. When he went for the eye exam, he repeatedly said that he was seeing blurry letters and unclear vision in his right eye blurry but the Roswell office
Grace Okhiulu
Jan 01, 2022
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My eye surgeries were perfectly done. One year post op and I am problem free. I am able to drive at night without difficulty. For the first time since childhood I have 20/20 vision without glasses. The staff at Thomas Eye Group was expert and professional. Thank you so much Dr. Dana Wallace & Thomas Eye Group. I highly recommend them.
Kennedy Nelson
Dec 03, 2021
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If I could give zero stars.. I would! I had an appointment at 2:30pm and did not check-out until 5:30 pm. The techs are not aware of the policies here and give false information. I came her regarding headaches and have met my family max on my insurance, yet I ended up paying $55 dollars for a prescription that I DIDN'T EVEN ASK FOR all because they did not inform me of what procedures I was receiving until it was time to pay. Dr. Blasberg is a quack and told me my vision was perfectly fine when I have had a worsening stigmatism since I was 10 years old. I was put back into the waiting room 3 times
Raymetta Bracey
Nov 17, 2021
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Morgan Sergio
Nov 15, 2021
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I've been a customer of Thomas Eye Group for years. After a (long) visit last week, I realized that I did not receive the attention that a patient deserves. My prescription is not right, which makes sense due to the fact that I was not actually examined by my doctor. After receiving my dilation drops, I waited for over an hour to be seen again (finally by my doctor). I saw my doctor for about 5 minutes total, which I understand they are busy. I was then fitted for contact lenses. They felt fine, but things were still a little blurry due to the dilation and I never received reversal drops. After
Geof Held
Oct 30, 2021
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Exam was fine. The optical center, wow, what a nightmare. My glasses (I bought 4 pairs) are still not right. both of my indoor (non-sunglasses) are not right. They are progressives, and the focus area for mid-to long term is off center, and I have to tilt my head up continually while on my computer to utilize the lower section. Their feed back was to just adjust to the new view-really??) The sunglasses I purchased ( the backup pair) don't fit (the concave lenses don't work with my prescription). I took them back to get fixed, and they flatted the frame to the point that now the lenses are totally
Stewart Tarkington
Sep 28, 2021
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Craig C.
Sep 17, 2021
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Don't bother going here. Here are a few issue:
1. The staff is hit or miss. Some are very nice and some really are unfriendly and unhelpful.
2. They can randomly drop an insurance carrier and wont tell you this when you book or when you show up for the apt. You find out when you checkout.
3. You can have an 8am apt and not be done for a few hours. For medical checks, Ive been there for 4 plus hours.
3. Their billing is a joke. Last year, they didn't bill us for one of my kids visit. and didn't try to send it to insurance. When I tried to book a new apt this year for same kid
1. The staff is hit or miss. Some are very nice and some really are unfriendly and unhelpful.
2. They can randomly drop an insurance carrier and wont tell you this when you book or when you show up for the apt. You find out when you checkout.
3. You can have an 8am apt and not be done for a few hours. For medical checks, Ive been there for 4 plus hours.
3. Their billing is a joke. Last year, they didn't bill us for one of my kids visit. and didn't try to send it to insurance. When I tried to book a new apt this year for same kid
L. T.
Aug 25, 2021
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Update:
I was finally contacted to make an appointment shortly after posting this review. I made an appointment for two weeks out. The office cancelled and rescheduled my appointment WITHOUT NOTIFYING ME. Now I have to wait another week to be seen. Oh, and here’s the kicker, none of the corrections that needed to be made to my name were actually done.
——
I waited almost two months to get a set of trial contact lenses. Both my name and number were incorrect in their system. Seriously, the entirety of my name was messed up.
Both issues were not correctable via the patient portal. I tried
I was finally contacted to make an appointment shortly after posting this review. I made an appointment for two weeks out. The office cancelled and rescheduled my appointment WITHOUT NOTIFYING ME. Now I have to wait another week to be seen. Oh, and here’s the kicker, none of the corrections that needed to be made to my name were actually done.
——
I waited almost two months to get a set of trial contact lenses. Both my name and number were incorrect in their system. Seriously, the entirety of my name was messed up.
Both issues were not correctable via the patient portal. I tried
William R.
May 19, 2021
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Great establishment. There was a lot of staff there. Everyone was happy and very friendly. Receptionist was help since we didn't had our actual INS card. My daughter (5) had an amazing visit just to check up.
My visit was very good and quick. Exam was quick. Doctor came in a short period later to write his scrip and I was on my way.
I was more amazed that they didn't try to sell me their glasses in their lobby!
My visit was very good and quick. Exam was quick. Doctor came in a short period later to write his scrip and I was on my way.
I was more amazed that they didn't try to sell me their glasses in their lobby!
Eugenia I.
Dec 04, 2020
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Tyrell P.
Nov 11, 2020
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My 4 year old went in three weeks ago to have an exam with an ophthalmologist due to an eye twitching issue. Firstly their check in process was not clear as a woman directed my wife and son that someone would be with them shortly and had them go sit down. The appointment started roughly 40 minutes late after wife walked up to counter to ask why it was taking so long. Dr. Berland seemed disinterested in actually examining our son. He hardly looked at or talked to him, instead turning the T.V on and talking to my wife. He maybe looked at him for a whopping 30 seconds. The eye twitching we were there
Brian B.
Oct 09, 2020
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Luis V.
Aug 03, 2020
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After waiting for 3 months to get an appointment for my daughter, they cancelled without any notification. They called us to confirm that she was not tested positive for COVID-19 two days before the appointment. They treated her very rude and they didn't make any efforts to help her. The doctors and technicians are nice and very professional but the receptionists are the worst. We were their customer for 10 years but we got tired of the bad customer service and the long waits. Sorry now we will take the family to another place.
Allison W.
Jul 06, 2020
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Customer service is horrible. I've been a patient for years, and customer service has declined each year. The in office wait times have always been significant. However, I liked the providers, so I continued to go. However, recently. I called to make an appointment for my annual visit. I was on hold for in excess of 10 minutes to make an appointment. I eventually hung up and tried requesting an appointment through the online portal. I did not receive a call back until 2 days later to schedule my appointment. Once scheduled, someone left me a message a week later saying that the doctor
Julie F.
Sep 04, 2019
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I scheduled an appt for me and my daughter 2 months out to insure that we could be seen together and make it to other appointments the same day since I have to take a day off of work. They call and say that the dr will be out because of fall break and that no other doctor will be in the practice that day. Horrible customer service. They have could care less that you arrange these appts in advance for a reason. Awful.
Janice H.
Apr 01, 2019
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I had cataract surgery on both eyes and mono vision for corrective vision. I am so pleased with out come. Had last eye done last week. Dr. Breman did a fantastic job my vision couldn't be better. Marjorie was so kind and great with arranging the surgery. The whole staff is wonderful from the office at Woodstock to all the nurses and staff at surgery center in Sandy Springs. I am very grateful for all of them. I would highly recommended the Thomas Eye Group.
Lisa N.
Feb 14, 2019
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I visited with Dr. Kaufman because my cousin recommended I see him and I'm glad I did. From the time I walked in the door it was an excellent experience. I have a rare eye condition and was seeing Dr. Kaufman for a second opinion. I left their letting them know I want to transfer my care to this team. They are professional and work like a well greased machine. I have read the reviews and my experience was completely opposite. I think the difference being that I'm serious no nonsense kind of girl. I don't want a lot of disingenuous smiles - these people are strangers why would i expect
Gary W.
Aug 09, 2018
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Kris P.
Jun 12, 2018
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Bri C.
Mar 14, 2018
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Want to get terrible service? Want to be belittled by snooty receptionists making decisions for the optometrist on his/her behalf? Then go here.
P.S. I've been going there since 2005 and never switched places because it's a place I only have to be inconvenienced with once a year but I am forever DONE with this place and lack of care for long term customers. For an eye care center, they are clearly blind to customer retention and basic human decency.
P.S. I've been going there since 2005 and never switched places because it's a place I only have to be inconvenienced with once a year but I am forever DONE with this place and lack of care for long term customers. For an eye care center, they are clearly blind to customer retention and basic human decency.
Sheryl W.
Nov 07, 2017
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Brian C.
Jul 24, 2017
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This morning, I waited an hour on hold to ask a simple billing question. AN HOUR! After which, I hung up. The last time my family visited this place, we waited for two hours after our scheduled appointment time, then waited another hour in the patient waiting room until we saw the doctor for ten seconds, and told to go home with a $300 bill. What is infuriating is that this place has the money and resources to better serve their patients, but the profit motive is apparently more important than their patients.
Seek care elsewhere, like I did.
Seek care elsewhere, like I did.
Kathy R.
Feb 15, 2017
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Kris B.
Apr 25, 2016
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I'm currently in the waiting room and have to agree with others. We waited 50 minutes after our appointment time to be called back the first time. It's now been an hour since my son got the dilating drops. They are telling us this was unusual and there were some "tough cases" this morning. If it were so unusual, there wouldn't be other Yelp reviews saying the same thing.
Be sure to pick an appointment when you have nothing else planned and bring plenty of snacks.
Be sure to pick an appointment when you have nothing else planned and bring plenty of snacks.
