Benchmark Property Management is a locally owned and family run operation dedicated to providing property owners and tenants with an unbeatable rental experience in Northern Idaho, serving the cities of Coeur d'Alene, Hayden, Post Falls, Rathdrum, Spirit Lake, Hauser, and Sandpoint.
For over 10 years the company has sought to provide property owners with outstanding services needed to properly manage their properties to keep them in optimal condition and profitable.As rental owners themselves, the family also understands what property owners seek. They give each home the personalized attention it needs to ensure that the investment is well cared for and profitable for each owner.
For over 10 years the company has sought to provide property owners with outstanding services needed to properly manage their properties to keep them in optimal condition and profitable.As rental owners themselves, the family also understands what property owners seek. They give each home the personalized attention it needs to ensure that the investment is well cared for and profitable for each owner.
Services
Benchmark Property Management is a family run company dedicated to providing each tenant and property owner with superior service and individual attention. The Jaspers have an intimate understanding of the local housing market and use their experience and knowledge to pair the perfect tenant with each property.
We at Benchmark Property Management understand the stress and decision making process that is involved with finding the perfect residence to rent and call home. When you contact us, we work to help you find the perfect place based upon your individual needs and desires. We manage a range of properties, enabling you to find new a residence that will work best for you.
The family at Benchmark Property Management understands the challenges faced uniquely by property owners. They strive to manage and care for each owner's home as though it was their own rental property. With this goal in mind, they seek to add their personal touch to each stage of the process. To begin, they do not charge owners start-up fees or advertising fees.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
Reviews (10)
Christine Conforti
Aug 02, 2020
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Positive: Professionalism, Quality, Responsiveness
I am in the process of purchasing a cooperative that is managed by Benchmark. The property manager, Stephanie, has been prompt, professional, and courteous in assisting me accomplish such an arduous task. This is not the first time I have purchased a coop, and it is refreshing to see such dedicated customer service.
I am in the process of purchasing a cooperative that is managed by Benchmark. The property manager, Stephanie, has been prompt, professional, and courteous in assisting me accomplish such an arduous task. This is not the first time I have purchased a coop, and it is refreshing to see such dedicated customer service.
Diana Olano
Jul 30, 2020
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There is one specific Benchmark employee that oversees the apartment building where I live/own a co-op. He is extremely unprofessional, not proactive, unhelpful. The only time I received a prompt, professional and helpful response was when that person was on vacation and someone else at Benchmark was able to assist.
Konte
Dec 31, 2019
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I wish I could give them less than 1 star. When I bought my apartment I really tried to give this small management company the benefit of the doubt. They'll berate you for things that are beyond your control. Expect them to take at least a month to complete the simplest task such as getting you your maintenance bill. Anything more complicated just wait until your board has an open session and take care of it yourself.
Maribel Stoltzfus
Dec 07, 2019
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Anthony Galletta Jr
Jun 04, 2017
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Horrible management company. As of now have not had heat in New Rochelle yet this year. And on the coldest day of the year they have 1 part time super trying to fix 70 apartments or so since 11 am. Steven, the property manager, is rude and a liar. Said would have 2 plumbers onsite. He also said when I just called him back “it’s friday what do you want me to do “. Real professional. I’m in the construction field and would recommend staying FAR AWAY a company like this. I will be calling the city to file a complaint.
Greg Canter
Nov 13, 2016
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Amazing staff! Everyone is so friendly! The young lady Ms. Anderson was so pleasant and joyful. The staff at Benchmark helped me close a deal on my unit promptly. I recommend them to everyone! They just don't take your money but they also gain your confidence and trust. I can count on them for anything.
Leodin
Sep 07, 2016
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Benchmark has been just that, a Benchmark to how other management companies should conduct their business. After years of struggling with other companies, terrible experiences with billing, and lack of follow through with maintenance issues, Benchmark has greatly improved our building in the 2 years that we have been working with them. They have helped us build up our capital reserves and we are moving forward with long needed capital improvements. Their staff is responsive, knowledgeable and pleasant.
Alex M.
Jul 27, 2016
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My property is managed by benchmark and since they took over its been a completely different experience. First of all they really care. The grounds are now finally clean. And they got the financials organized finally. The financial management of our previous management company made me uncomfortable. Whatever software Benchmark uses is top of the line and the reports are clean and professional. Overall i am really happy we picked Benchmark.
N. Threadgoode
Sep 27, 2014
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I have been extremely frustrated and very disappointed in Benchmark Management. My complex just hired Benchmark about a year ago and it's been a disaster. Our hallways and common areas are filthy, our lawns have giant areas with no grass! They have mismanaged our maintenence fees more than once. We have personally called them more than once and we never receive a phone call back. I suggest NOT purchasing property in any complex that benchmark manages. It has been a horrible experience.
Valerie Caraballo
Jun 12, 2012
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I have been living in my community for 15 years and in those 15 years we have had all the big name management companies in westchester. Finally our board hired Benchmark Management in Mamaroneck and I can see the difference in our community almost overnight. After so many years of being neglected and ignored Benchmark has turned us around. Our landscaping is impeccable and our premises are clean. Even the employees are more responsive and someone always also picks up the phone when we call their office we couldn't have asked for a better choice. I now look forward to staying here after thinking
