Joyce Koons Auto Body in Manassas, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
We are proud to be a ProFirst Collision Repair Facility. Once you've informed the insurance representative that you've selected a repair facility, it's illegal for them to try to influence you to take it somewhere else. You have the right to have your vehicle repaired to its pre-accident condition.
We are proud to be a ProFirst Collision Repair Facility. Once you've informed the insurance representative that you've selected a repair facility, it's illegal for them to try to influence you to take it somewhere else. You have the right to have your vehicle repaired to its pre-accident condition.
Services
Joyce Koons Auto Body in Manassas, VA, near Sterling, Chantilly, and Fairfax offers you the convenience of a virtual body shop estimate for auto body repairs. We understand that being in an automobile accident is stressful enough without having to deal with the hassle of repairs. In order to help make that process as easy as possible, we're now offering a virtual estimate form.
Reviews (15)
Dawn Lewis
Sep 15, 2021
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Unfortunately for me I damaged the front end of my Prius that necessitated visiting Joyce Koons Auto Body shop—a place that I have had been before for the same reason. The people there are so gracious, competent and credible—traits that lessen the trauma of having the automotive work done. Alex Coray was the person who did the estimate and kept me informed of the progress of the repair. This is the second time he provided me with this service and I greatly appreciated his thoroughness to very detail so much so that my 2007 Prius looks like I drove it out of a dealership. I am so pleased with
Latishia Edison
May 23, 2021
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I was in an accident and let me say this I brought my suv in and they moved fast. Checked my vehicle out got me scheduled in no time to get it fixed. I loved how they kept me informed at all times with the maintenance of my car and when it was going to be completely done or if they found new problems. My vehicle looks absolutely amazing and I appreciate them taking their time to make sure everything was done right. Thank you all so much I would recommend this body shop to anyone looking for great quality work and detail.
Sean Reed
Apr 24, 2021
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Never having used a body shop before, my boss recommended this body shop to me. The paint on my Sierra is not easy to match, but the guys at Joyce Koons knocked it out of the park with the paint match. Andrew and the rest of the shop are quick and efficient to update the status of the process, and install quality parts as well as perform great work. Lifetime warranty is a great added bonus.
Blues Condition
Mar 20, 2021
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Rajaratna Roger
Nov 30, 2020
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Lc
Aug 26, 2020
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Great work and paint match. Car looks new again and I receive a lot of compliments to that end. However, they didn't replace the underlying splash guard that had cracks in it. They said it was reusable but to me it reminds me of the accident. I believe my insurance paid for replacement.
Update: The auto body shop took care of my concern, no problem. I was in and out in 10 minutes. Very nice people and easy to work with. Looks great! Thank you.
Update: The auto body shop took care of my concern, no problem. I was in and out in 10 minutes. Very nice people and easy to work with. Looks great! Thank you.
GardenGal
Aug 10, 2020
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Nader Hanna
Jun 04, 2020
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Amazing Service by all means. Alex, one of the body shop managers, evaluated by car, submitted pictures to my insurance, and provided estimate very quickly. Alex ordered my car parts needed right away, meanwhile I was still using my car till the parts got to the shop on Monday. I dropped off my car on Monday, they finished their work on Wednesday. They washed and cleaned my car, outside and inside.
Joyce Koons were very professional in handling the job on my car. they life time warrant their works. THANK YOU JOCYCE KOONS and THANK YOU ALEX. My car was Toyota Tacoma 2017 and was in the shop 06
Joyce Koons were very professional in handling the job on my car. they life time warrant their works. THANK YOU JOCYCE KOONS and THANK YOU ALEX. My car was Toyota Tacoma 2017 and was in the shop 06
Colleen Buchanan
Jun 01, 2020
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The Staff at Joyce Koons Auto Body made a bad situation as good as they could. From the first phone call to schedule an estimate to picking up my vehicle, it was a pleasant experience. The front office staff and Andrew were a pleasure to deal with. The car looks great and the work was done ahead of schedule. I would recommend this shop to anyone.
Kate Smith Koczot
May 14, 2020
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Stephanie Nitschke
Nov 22, 2019
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Horrible customer service... it was clear they did NOT want to give me an estimate based on my insurance... however I would likely have been paying out of pocket depending on the estimate... I ended up leaving without the estimate due to the extremely poor,unprofessional, and lack of customer service.
Moe Kader
Mar 29, 2018
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Love this place I have taken all my cars there. Most recently I had my Ford Explorer there, and Koons Auto Body went far above and beyond customer service. They had given daily updates from the shop about my vehicle, to let me know when it would be done. When my insurance would not pay for my rental they picked up rental on them which was huge. I… would highly recommend Koons Auto Body to anyone looking to repair the vehicle. I have heard disaster stories from other shops in the area. You wont get one if you take your vehicle to this shop. They treat everyone with respect and kindness, and
Paul McDonald
Jan 26, 2018
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When my son had a collision with a deer back in January 2017 I was stressed by the oncoming circus that is usually the auto repair experience… I had placed a claim with Allstate using their mobile app. I night-dropped the vehicle at Joyce Koons Body Shop the next day (Sunday) in order to get it repaired. I received a call from Mike Poston before lunch Monday. He explained the process I would be facing and I waited for his return call. By 2 o’clock Mike called to tell me that while writing the preliminary estimate the vehicle was fast approaching the NADA threshold for a total loss according
Rocky Colavita
May 24, 2017
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Christina Miller
Aug 25, 2014
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