Certified professional managers are here to help make your community reach it's maximum potential. We have a full team onsite so we can provide the best experience possible. At The Manor Association we specialize in managing all your HOA property management needs. It's no secret why Manor has gained the reputation as the best property management firm in the Bay Area.
Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community - because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients' needs. Your homeowner association simply can't beat the quality our property management services or technological capabilities offer.
Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community - because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients' needs. Your homeowner association simply can't beat the quality our property management services or technological capabilities offer.
Services
Since 1973, The Manor Association has been a recognized leader in residential and commercial property management for the San Francisco Bay Area. We specialize in the management of planned communities, condominiums and townhomes, we have an unparalleled record of tenure in assisting multi-family associations.
A CID is descriptive not only of a certain type of real estate and form of home ownership, but also of a lifestyle that has become more and more common to the American way of life. To understand the concept, it is important to know that there is no one structural type, architectural style, or standard size for CIDs.
Our dedicated team of fully certified managers, associate community managers, and support staff specialize in the management of master-planned, single family, condominium, townhomes, mixed use residential and mid-rise communities. In fact, we've been the best Bay Area property management firm for more than 30 years.
Our client services team is at the heart of what we do at Manor Association. Every service we provide is backed by a dedicated team of customer service professionals who are committed to creating solutions on a regular basis. Serving a diverse portfolio of clients, our team is agile and adept when it comes to gauging customer needs and implementing the right fix.
Board members gain better insights on financials and residents with access to multiple technologies right at your fingertips. Our easy to use platforms allow you to log in from any location or device. Once there, you can access banking information, budget figures, and even homeowner information. You can ensure all board members are on the same page at all times because everyone has access to the same information.
Reviews (28)
Helen P.
Jan 30, 2022
Report
Ehsan Alahdad
Jan 29, 2022
Report
Kayvon Pejooh
Jan 10, 2022
Report
Slava Vigdorchik
Jan 02, 2022
Report
Dalton Boylen
Dec 30, 2021
Report
Alex Botvinik
Dec 28, 2021
Report
Lowan Yuen
Dec 23, 2021
Report
Positive: Professionalism, Responsiveness
Luis Chim was very professional and responsive in answering my questions regarding making my first HOA dues payment during the transition to The Manor Association. After years of disappointing experiences with the previous management company, I look forward to a good working relationship with The Manor Association!
Luis Chim was very professional and responsive in answering my questions regarding making my first HOA dues payment during the transition to The Manor Association. After years of disappointing experiences with the previous management company, I look forward to a good working relationship with The Manor Association!
Saurabh K.
Dec 16, 2021
Report
This review is for Nohemi Leon. She is our property manager. I have multiple properties that are managed by HOAs. Manor beats other HOAs by a mile. I can vouch for the professionalism, patience and efficiency with which Manor association functions and would like to specifically recognize the efforts of Nohemi Leon towards making sure that all open issues are adequately addressed after much research and due diligence. She is patient and takes the time to listen to all the parties to really understand the underlying issue at hand and come up with an effective solution. Keep up the great work Nohemi
Mike V.
Nov 10, 2021
Report
David Caswell
Sep 20, 2021
Report
This is the second time I had the opportunity to deal with Tiphanie Bradford and once again I was pleasantly surprised and impressed with her pleasant attitude and efficiency. I am in the middle it was stressful refinance and needed some HOA paperwork. It was in my inbox within 20 minutes. Thanks Tiphanie. You’re great!
David
David
Haitao Zhang
Sep 20, 2021
Report
Positive: Professionalism, Responsiveness
Property manager Micah Burns is very responsive and professional!
We had concerns about in unit maintanance during pandemic. He communicated and worked with both crew and tenant to ensure proper protocols so that everyone can feel safe and secure. Really appreciate it!
Property manager Micah Burns is very responsive and professional!
We had concerns about in unit maintanance during pandemic. He communicated and worked with both crew and tenant to ensure proper protocols so that everyone can feel safe and secure. Really appreciate it!
Shoxha
Sep 11, 2021
Report
Justin Bishop
Sep 01, 2021
Report
Manor's accounting team is top notch. They're very responsive, professional, and knowledgable!
Elaine consistently demonstrates these qualities and has been able to easily answer questions from her direct knowledge. Elaine and other's on the Manor team leave us feeling secure and in good hands!
Thanks for all you do!!
- The Ashton
Elaine consistently demonstrates these qualities and has been able to easily answer questions from her direct knowledge. Elaine and other's on the Manor team leave us feeling secure and in good hands!
Thanks for all you do!!
- The Ashton
Jack Lin
Jul 21, 2021
Report
The Manor Association is a great management company with amazing staff. Sam Sandy and Peggy Chavez have provided excellent customer service to our association and I would highly recommend them!
Their customer service team, accounting team, and management team are always accessible and responsive.
Keep up the great work guys!
Their customer service team, accounting team, and management team are always accessible and responsive.
Keep up the great work guys!
C. C.
Jul 09, 2021
Report
Irene O.
Jul 09, 2021
Report
I spoke with Joe Senft about my key fob not working for the pool area on a 85 degree day. After voicing my frustration because it could "take an hour or 48 hours to fix after they were contacted". He told me to "shut my mouth" because I was upset when he told me they knew there was a problem but did not notify us. Then I was told two different stories that they didn't how many fobs were not working, to only a handful aren't and "that it was to bad and deal with it". He was not only unprofessional but has no drive to do his job.
Lawrence C.
Jul 01, 2021
Report
Lost my pool key fob and Leslie Fonte was able to help with various questions including with the process to regain my lost key fob.
My questions were answered clearly and rather quickly.
I have had encounters with other association companies where questions and help requests go unanswered for a long time where I had to call back multiple times just to get a runaround. I do appreciate that this has not been the case with Leslie Fonte at ManorInc.
My questions were answered clearly and rather quickly.
I have had encounters with other association companies where questions and help requests go unanswered for a long time where I had to call back multiple times just to get a runaround. I do appreciate that this has not been the case with Leslie Fonte at ManorInc.
S. S.
Jun 23, 2021
Report
UPDATED previous 1 star review: Ever since they changed the property manager to Luis, the communication and service has been outstanding. Phone calls and emails are always returned. Pending issues are always follow-up and addressed. The quality of your property management experience will always come down to the individual manager. Luckily we have a good one. Thanks!
Flowr G.
Jun 18, 2021
Report
Patrick W.
Mar 12, 2021
Report
The Manor Association is just like every other HoA horror story you've heard of.
Recently my neighbor eported a leak in the in main water meter and the city of Redwood City sent out an agent from the water department to check up on it. They realized that it was leaking and had told us, cause we live closest to the water meter, to have the HoA send someone out to get it checked out and repaired.
The plumber that stopped by said that the water meter pipe line was punctured by the roots of a tree, planted by the HOA, and is causing the leak and repaired it.
Now this Manor Association is trying
Recently my neighbor eported a leak in the in main water meter and the city of Redwood City sent out an agent from the water department to check up on it. They realized that it was leaking and had told us, cause we live closest to the water meter, to have the HoA send someone out to get it checked out and repaired.
The plumber that stopped by said that the water meter pipe line was punctured by the roots of a tree, planted by the HOA, and is causing the leak and repaired it.
Now this Manor Association is trying
Steif I.
Dec 04, 2020
Report
Sunny P.
Nov 12, 2020
Report
I'm a single Asian woman, and security is my top priority. This is why I chose to live in a condo.
I'm currently living at a condo which is managed by the Manor Association. I'm not happy with their services, especially their unreliable communication. For example, I received a notification that they will charge fees when the disposed cardboards were not properly broken down. I attended the last board of directors meeting and charging fees for this wasn't discussed during the meeting. However, this notification was sent out under the name of "board of directors",
I'm currently living at a condo which is managed by the Manor Association. I'm not happy with their services, especially their unreliable communication. For example, I received a notification that they will charge fees when the disposed cardboards were not properly broken down. I attended the last board of directors meeting and charging fees for this wasn't discussed during the meeting. However, this notification was sent out under the name of "board of directors",
Erna M.
Nov 08, 2020
Report
Update: Probably a week after writing the Yelp review on the Manor Association, someone finally responded to our email, asked us for the receipt for the tow, and within a month was reimbursed. We really appreciate what the association did and hopefully they have come up with better policies to prevent unnecessary expenses for both residents and the association. I hope and pray this is the last negative encounter we will have with them. Under the circumstance, we're glad that the company made it right.
Initial review:
Up until recently, we felt that the Manor Association was responsive and
Initial review:
Up until recently, we felt that the Manor Association was responsive and
Y. C.
Sep 16, 2020
Report
Joan L.
Sep 14, 2020
Report
Kevin Z.
Jul 04, 2020
Report
Deserves a ZERO star if Yelp allows.
When I called and emailed(no reply of course) Joe Senft to get financial statements so I could understand why HOA fee kept going up like crazy. the first thing he said was "why do you need that"??? A "good" gesture of violating residents' rights Joe. Not to mention the association basically does nothing at all.
When I called and emailed(no reply of course) Joe Senft to get financial statements so I could understand why HOA fee kept going up like crazy. the first thing he said was "why do you need that"??? A "good" gesture of violating residents' rights Joe. Not to mention the association basically does nothing at all.
Holden Y.
Oct 16, 2019
Report
Nate B.
May 23, 2019
Report
The service is absolutely terrible. No one seems to ever be working. Each time I try to contact them, they have an out of office email response. When they do respond, they tell me the community manager is out and would need to get back to me later. It usually take days and sometimes they don't respond at all. We had a plumbing issue that happened months ago and there is still a hole in the ceiling because no one at this association has the curtesy to follow up despite NUMEROUS requests.
I can't believe they put a picture of all the employees on the website. I am embarrassed for
I can't believe they put a picture of all the employees on the website. I am embarrassed for
