Total Air & Heat is more than just an HVAC company - we're a multigenerational family-owned company that prides ourselves on the service we deliver to our community. Founded in 1957 by Fred Lauten, we have had three generations of Lautens running our company, growing it from a small company to a multimillion-dollar business.
It all started when Fred Lauten took it upon himself to install central air conditioning in his own home. Before that, he only had central heat in his home, which wasn't sufficient enough to beat the Texas heat. The neighbors in the area became enthralled by the concept of central AC in their homes, and that's how Total Air & Heat came to be.
It all started when Fred Lauten took it upon himself to install central air conditioning in his own home. Before that, he only had central heat in his home, which wasn't sufficient enough to beat the Texas heat. The neighbors in the area became enthralled by the concept of central AC in their homes, and that's how Total Air & Heat came to be.
Services
When you're in the market for HVAC systems in Dallas, Plano, or any of the surrounding areas, you want professionals and services you can trust. You need comprehensive care, superior solutions, and a team that has the ability to provide peerless service. And to meet all of those needs and more, the team at Total Air & Heat provides!
Replacing your Dallas home's heating and cooling system is a major decision-one you don't want to make based strictly on cost. You've already learned through our website that you shouldn't replace just one part of your system. To get the most efficiency and reliability, get a complete matched system.
Lennox 16-SEER 3-ton systems. Fully installed for $6,990 LIMITED TIME OFFER SCHEDULE Now May not be combined with other discounts. I have used Total Air & Heat for quite a number of years and I have never been disappointed. They have always worked with me to find a convenient time for the service, as I work full time.
We are HVAC Contractors providing heating and air conditioning installation and repair services in Plano, Frisco, Allen, McKinney, and Richardson, Texas. No matter the time or day of the week, our team is available to help with your HVAC emergency. We place your comfort above all else and strive to bring priority service that gets you back to comfortable as soon as possible.
Each year the Dallas Fort Worth Community Newspapers presents the "Reader's Choice of Collin County" award. For 13 years, Total Air & Heat Company has received the "First Place" award for the "Best Heating & Air Conditioning Company". All dealers are not created equal. This is why you must be thorough when selecting one.
Reviews (19)
Patricia Archer
Jan 05, 2022
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Steve Shuart
Dec 30, 2021
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Christopher Salerno
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I have been a TAC customer for 33 years, since founder Fred was going out on calls. Having a tech come out every 6 months, especially here in Texas, give me confidence in their thoroughness and honesty; I also have security knowing that I will not be left in the heat or the cold.
Service: AC maintenance
I have been a TAC customer for 33 years, since founder Fred was going out on calls. Having a tech come out every 6 months, especially here in Texas, give me confidence in their thoroughness and honesty; I also have security knowing that I will not be left in the heat or the cold.
Service: AC maintenance
Kim Wicks
Dec 20, 2021
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Anne G.
Oct 08, 2021
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We had Total Air and Heat replace our evaporator coils and they did a great job. I knew the approximate cost of parts and could not believe the OUTRAGEOUS quotes I was getting from other companies. Total Air and Heat offered a great price and did excellent work. We will definitely use them for our future AC needs. They explain what they are going to do and do not try to upsale or inflate the cost. Highly recommend.
Austin Lourie
Sep 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amazing Service. Everyone from the receptionist I spoke with did a great job. total air Service honestly assessed what services needed to be performed and provided us a fair price. We will be using them again the future. Highly recommend.
Services: Repair ducts & vents, HVAC maintenance, Ductless heating and AC services, Clean ducts & vents, AC maintenance, Install ducts & vents, Heating maintenance, Repair AC
Amazing Service. Everyone from the receptionist I spoke with did a great job. total air Service honestly assessed what services needed to be performed and provided us a fair price. We will be using them again the future. Highly recommend.
Services: Repair ducts & vents, HVAC maintenance, Ductless heating and AC services, Clean ducts & vents, AC maintenance, Install ducts & vents, Heating maintenance, Repair AC
Ross Cleveland
Sep 17, 2021
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Kirbie Houser
Sep 17, 2021
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I've used Total Air twice now and they were excellent both times! Their technicians are knowledgeable about the equipment and understanding of budgets- both times the techs were very honest about repairs and what to expect. So glad I have a good company to call when it's needed!
Services: Repair HVAC, AC maintenance
Services: Repair HVAC, AC maintenance
Joanna Stokes
Sep 16, 2021
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We had a $10k AC unit replaced in June 2020 and we have since had no fewer than six service visits in the last 14 months. Our AC unit still does not work properly. Most days our house can't cool below 80 degrees. Each tech has told us a different supposed "issue," and each time the problem has returned. Also, each tech visit costs around $100-$200, and only the parts are covered on warranty, not the visits themselves. We are now told 14 months later that there is a leak in our new unit that will cost $1652 to repair--this is in addition to the hundreds we've spent every weekend for the last two
Dana Hill
Jul 31, 2021
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The on-site repair personnel take the time to do all they do professionally and efficiently. Recently Rudy performed our 6 months A/C maintenance and was very professional. Greg came out twice for an emergency with A/C. Found the problem got us back on in no time, both times being on the same day as problem occurred and after normal business hours. Excellent mechanical skills.
Office personnel give excellent service in scheduling and reacting to customers needs.
Office personnel give excellent service in scheduling and reacting to customers needs.
Holly Guthrie
Jul 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
An amazing experience‼️ Tina represented the company so well and I felt heard from the minute she answered. She got someone out within a few hours on a Saturday. Carl came and he immediately set out to do repair and he went over and above my expectations. Will certainly use them in the future.
Service: Repair HVAC
An amazing experience‼️ Tina represented the company so well and I felt heard from the minute she answered. She got someone out within a few hours on a Saturday. Carl came and he immediately set out to do repair and he went over and above my expectations. Will certainly use them in the future.
Service: Repair HVAC
Matt B.
Jul 09, 2021
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Our 3 ton air-conditioner bit the dust, and after having talked with different people we went with this option being the best priced and showing they had the product we needed on hand. On Wednesday June 30th, total air came in to start service on our system, completely rebuilding 5 air ducts and some duct work along the air route, before installing the new unit. The service agents were quite friendly and showed me that they cared about making sure the job was not only done right, but not leaving a mess behind for me to have to deal with. After having this unit in active service now for more than
Donna R.
Jun 30, 2021
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The work was done efficiently. The technician was friendly and professional, however, after being a loyal, long-term (13+ years) high-spending, (spent between 30K-40K over the years, buying 2 Trane AC units (2017) and a new Trane furnace (2009), paying cash all 3 times), very enthusiastic customer who has written glowing, 5 star reviews on "Angi" twice (2009 and 2017) and recommended them to neighbors, I will no longer do business with Total Air and Heat.
They had a brand new hire (2 months on the job) send me a scathing letter accusing me of being "abusive" to a few of their
They had a brand new hire (2 months on the job) send me a scathing letter accusing me of being "abusive" to a few of their
Tiffany T. H.
Nov 02, 2019
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Chris A.
Dec 27, 2018
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Well, this will be an interesting review. I had a Trane system in my previous home with no issues in 8 years. Moved here, needed a Trane again and saw Total Air & Heat (a "family" business). Tip to self: I will be staying away from these businesses. Often the 2nd and 3rd generations are "cruising" off the founding parents. Okay, they installed two systems. The installer was fired three months after he installed my system. Nice. Two visits after installation to clean up the attic of all the installation garbage the crew left. Honestly, they looked like high school kids (installer
Jose H.
Aug 28, 2018
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Brenda D.
Aug 17, 2018
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I have never had the pleasure of dealing with a Company this Professional and Honest! There are good companies out there with all types of services. However, there are VERY few as good as Total Air. From Jeff, who was my rep, to the installers. We put in a new AC and furnace recently. The best money we have spent in a while. They stand behind their work and are proud to be part of their Company. We call them for any type of servicing on all three of our the units. Beware of companies that are "all service". In other, plumber, roofer, and candlestick maker! Stick with a company like Total
Amber H.
Jul 21, 2016
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Kendall K.
Jun 30, 2016
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I would highly recommend this company to anyone that has heating or cooling issues in their home. Total Air and Heat completely took care of us and our 3 month old by loaning us a window unit until our new unit could be installed; this action alone makes me believe that family truly comes first for this company. While they were replacing our upstairs unit, they even checked our downstairs unit to ensure it was functioning properly. At the time, it wasn't, but instead of ordering a part they came out another time to double check it to make sure it wasn't just trying to over compensate
