The Team I worked with at George Grey Lexington Toyota was AMAZING. From walking in and having Pam direct me to Tim - Tim working with Jason to secure a vehicle, and finishing with Harley and Jillian - then driving away in my new 4Runner, I couldn't be more happy. Thanks to everyone for making this happen.
Each person did their job with the utmost professionalism and I was informed every step of the way. Thanks so much. This was the experience I was hoping for (but I never thought I would get at a car dealership), but I did. Great job Lexington Toyota. At Lexington Toyota, we take the stress out of buying or servicing a vehicle.
Each person did their job with the utmost professionalism and I was informed every step of the way. Thanks so much. This was the experience I was hoping for (but I never thought I would get at a car dealership), but I did. Great job Lexington Toyota. At Lexington Toyota, we take the stress out of buying or servicing a vehicle.
Services
At Lexington Toyota we want you to find the perfect vehicle, and we'll work hard to make sure you do. Simply tell us what you're looking for and when it's available you'll be the first to know! All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change.
We know that it can be hard to find the time to bring a vehicle in for service to Lexington Toyota. Just because our physical, brick and mortar location has business hours, our website is open 24 hours per day. Once we have received your request for an appointment, a qualified member of the Lexington Toyota Service Department will contact you for confirmation.
Joining the ToyotaCare family ensures that your vehicle is maintained with Genuine Toyota Parts and serviced by factory trained Toyota Technicians. That's why we include a no cost maintenance plan with the purchase or lease of every new Toyota vehicle, for 2 years or 25,000 miles, whichever comes first.
Toyota Safety Sense is a bundle of active safety features standard on many Toyota vehicles. These innovative features are designed to help protect you and your passengers from harm as well as help offer peace of mind to your drive. Toyota New Car Inventory with TSS safety features are now available at Lexington Toyota conveniently located in Lexington.
We're here to help you make an informed decision here at Lexington Toyota. From there, it's up to you what you want to do! This will help us make a more accurate offer. You can generally locate the VIN of your vehicle by standing right in front of the front license plate, walking around the front-side of the car and looking for a 16 alpha-numeric VIN listed at the bottom-right of your windshield.
Reviews (18)
Bharath Gutta
Oct 22, 2021
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Patrick B.
Oct 13, 2021
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I bought two cars from Lexington Toyota in 2013 and 2014. We then lived in Lexington and had been long time town residents. I also had another car exclusively serviced by them between 2007 and 2013.
The dealership like others had a turnover in the sales department. At the time I purchased my second Prius V (2014) they were excellent, extremely honest and truthful.
Their service department was great as well. Bruce, who was really the one in charge was always truly amazing, helpful and knew his stuff. In fact, everyone in that department was extremely nice and helpful. People also knew the regular
The dealership like others had a turnover in the sales department. At the time I purchased my second Prius V (2014) they were excellent, extremely honest and truthful.
Their service department was great as well. Bruce, who was really the one in charge was always truly amazing, helpful and knew his stuff. In fact, everyone in that department was extremely nice and helpful. People also knew the regular
Jeffrey Horn
Sep 05, 2021
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Great service department. Chose to wait while they performed scheduled maintenance and they finished in just over an hour. I would make sure to make an appointment over the phone, since the online scheduling doesn’t let you schedule within a week, and the service coordinators know better how to fit you into their schedules.
I I didn’t pay for anything I didn’t need. They suggested I wait on an oil change until my next service because I use high-mileage synthetic. I really appreciate that.
Not just honest and transparent, the coordinators are good-humored, enjoy their colleagues, and don’t
I I didn’t pay for anything I didn’t need. They suggested I wait on an oil change until my next service because I use high-mileage synthetic. I really appreciate that.
Not just honest and transparent, the coordinators are good-humored, enjoy their colleagues, and don’t
Hiro Hata
Aug 25, 2021
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I just bought brand new RAV4 2 weeks ago . I liked people there I met but . So I washed my car first time today and I found this . I think someone who Installed roof rack crossbar in my car made paint chip and tried to hide with Touch up paint … because it’s right under the front crossbar . Do you think I was just unlucky ?
I hope nobody had coffee in the sold car
I hope nobody had coffee in the sold car
Poreah Ronaghi
Aug 16, 2021
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One of the service personnel called me and told me they have to cancel my appointment because I requested a loaner car and they don’t give out loaners cars, which is totally understandable, but their website stated that they do, in fact, give them out while scheduling my appointment. They also said I can’t wait there while they work on my car due to them being fully booked. I was respectful the entire time but the lady was rude, disrespectful, and had an attitude.
George P.
Jul 17, 2021
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Dropped off a 1999 toyota 4 runner for a seatbelt problem and an oil change at 7:30 am. Had not heard from anyone by 3pm so I called and was sent to the service department voicecemail (employee) TWICE. Called again at 3:30 and spoke to someone that could not give me a status but would call back in a 1/2 hour. Received a call that due to the age of the vehicle only a different color belt was available and the replacement cost would be north of $500.
I asked for them to put the vehicle back the way it was and when the truck would be ready and they could not give me a time. Received a txt at 4:52pm
I asked for them to put the vehicle back the way it was and when the truck would be ready and they could not give me a time. Received a txt at 4:52pm
Darwin
Jun 25, 2021
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I just purchased a used Chevy suburban from this dealership this morning. I’ve bought multiple used cars in my life and I’ve never had a better experience than here! The whole staff was helpful and friendly. Hillman was great to work with (and Nick too). Very straightforward and laid back, no pressure and super helpful despite what appeared to be a busy day in there today after the holiday weekend. Thank you for your help Hillman! I will definitely be back to these guys next time around. If you’re looking for a dealership where they’ll be upfront with you about the vehicle right from the
Oz Hassan
Jun 03, 2021
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Chris Kosta
May 22, 2021
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Dr. Mydz
Mar 31, 2021
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Dylan Melin
Mar 02, 2021
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Excellent customer service from the maintenance department. The service advisor, Mike Powers, was able to get my Tacoma in for a same day appointment, got it out of the shop in 1:30 instead of the 2-3 hours he initially thought it would take, and was able to implement a Toyota Service Bulletin, and my annual inspection sticker in addition to the maintenance that my visit was originally planned for! My best experience at a Toyota dealership yet!
Spencer R.
Feb 01, 2020
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Just bought a "fresh off the truck" Highlander here yesterday (first time Toyota buyers). Very pleased with dealing with these folks. Previously, had attempted to buy a used vehicle at another area dealer, who wouldn't budge on a fair price. Then was misled, obfuscated, lied to, pressured, and misled all in the span of 2 hours at another local dealer (took some hindsight and cool down to disentangle what happened).
Had been back-and-forth with Tim, the Lexington Toyota Internet Sales Rep, negotiating the same, fair, out-the-door price for the vehicle, for the exact vehicle we were
Had been back-and-forth with Tim, the Lexington Toyota Internet Sales Rep, negotiating the same, fair, out-the-door price for the vehicle, for the exact vehicle we were
Steve T.
Jan 17, 2020
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This place is junk. Avoid at all cost. I dropped off my car for service, they charged me $125 to tell me my hood won't open and they want $675 to replace the cable. Meanwhile I opened the hood a week ago to check the oil. They basically broke it and told me it snapped. They couldn't even figure out the problem.
I dropped the car off at a local guy brother's auto in Belmont / Lexington line. They fixed the hood issue, ran an new cable, only cost me $50 and fixed the check engine light which was due to a faulty vacuum hose. Needless to say but do not take your car here..
I dropped the car off at a local guy brother's auto in Belmont / Lexington line. They fixed the hood issue, ran an new cable, only cost me $50 and fixed the check engine light which was due to a faulty vacuum hose. Needless to say but do not take your car here..
Jeffrey B.
Aug 23, 2019
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Amazing service! I messed up my side mirror and needed to get the glass replaced. The people here were amazingly helpful!
First I went to parts, I forgot the name of the guy (he was bald/buzzcut) but he walked me through the entire process of getting my side mirror glass replaced. He also checked that I only needed the glass replaced and not the entire side mirror (which would have been super expensive).
Then I talked to Mohammad from service who help me setup and appointment. Not only that, but the cover of my side mirror was off, and he took the time to help fix and put it on! Had I gotten
First I went to parts, I forgot the name of the guy (he was bald/buzzcut) but he walked me through the entire process of getting my side mirror glass replaced. He also checked that I only needed the glass replaced and not the entire side mirror (which would have been super expensive).
Then I talked to Mohammad from service who help me setup and appointment. Not only that, but the cover of my side mirror was off, and he took the time to help fix and put it on! Had I gotten
Andrew B.
Aug 08, 2019
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Wow what a shock, we needed a new used car in a hurry so I stopped by and spent 20 minutes looking at their used inventory and no one said boo to me. I picked two cars and brought the wife back with me, again ignored except the nice guy doing detailing.
We went inside and waited to be noticed, a young man sat us down and we explained our situation and we made an offer for a car that's been on their lot for over 80 days. He went to someone and came back and said no deal. We had cash on hand and explained our situation and that we were looking at two options but after our offer was refused he
We went inside and waited to be noticed, a young man sat us down and we explained our situation and we made an offer for a car that's been on their lot for over 80 days. He went to someone and came back and said no deal. We had cash on hand and explained our situation and that we were looking at two options but after our offer was refused he
Miah N.
Apr 24, 2019
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Frank Q.
Apr 08, 2019
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I called ahead to see if a car was available and drove over an hour to get there to test drive it. While out on the test drive they told me that they took a deposit on the very same car I was driving. I received an email and a phone call confirmation that the specific car I was test driving was available. I told them I was ready to buy the car and but they said "sorry another customer called in with a deposit"
Clearly their response should have been we will take your deposit only if the customer currently driving the car doesn't want it.
The showroom is run down and dirty with
Clearly their response should have been we will take your deposit only if the customer currently driving the car doesn't want it.
The showroom is run down and dirty with
Heidi F.
Nov 30, 2018
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I met a Toyota of Lexington driver a few months back. She spoke of her positive experience here...
You may not find a desirable space to breeze into the showroom which is tucked between service and parts. The building and interior smacks of needing an update or a minimum some welcoming decor.
A pleasurable and easy visit that included a test drive and appraisal of my current vehicle (lease almost up).
Tyrone and Kevin were friendly, kept the process smooth. I was presented with lease offers for higher end and entry models.
As a woman entering a dealership alone there is still that lingering
You may not find a desirable space to breeze into the showroom which is tucked between service and parts. The building and interior smacks of needing an update or a minimum some welcoming decor.
A pleasurable and easy visit that included a test drive and appraisal of my current vehicle (lease almost up).
Tyrone and Kevin were friendly, kept the process smooth. I was presented with lease offers for higher end and entry models.
As a woman entering a dealership alone there is still that lingering
