Loritech Computer Repair

I had been getting my small business computers serviced here for at least 3-4 years but I won't anymore. I was very disappointed to see the owners car out front with a shameful political propaganda sticker on it.

I had a PC diagnosis done at The Computer Place. It wasn't a great experience and good communication was lacking. I then tried CPR Cell Phone Repair for a hard drive swap. Went better but I still wasn't satisfied. I should have just chosen LoriTech from the start as the man was professional, straight to the point, friendly, thorough and quick. Take my experience as a lesson and just use LoriTech.

Positive: Professionalism, Quality, Responsiveness, Value
I took my new PC in with a graphics card install problem, they immediately looked at it and free of charge told me how to fix it. The employee I dealt with was knowledgeable but still took the time to explain it so I could understand. Used them 10 yrs ago or so as well and was pleased then.

Quickly diagnosed and repaired our ailing computer system. Polite, friendly, and professional service from Scott & Al at a very reasonable price.
LoriTech was recommended to me - I will gladly recommend to others. As I was leaving, I saw their 2021 Herald-Tribune “Readers Choice Award” Winner plaque. They’ve earned it. Thank you

Logitech Computer Repair did an outstanding job in bringing my dead laptop back to life! Lori did quite a bit of work, that may have been "a la carte" extra $$ if I had gone elsewhere. Very satisfied customer!

I have had a couple of really great experiences with LoriTech. They have come to my office making repairs on both my office and personal computers. They are timely, attentive, have solved my problems and made good low cost suggestions. I wouldn't use anyone else.

Positive: Professionalism, Responsiveness
Lori made good on a promise about a technical situation I had with my new computer. She helped set up files so that I could use them in an easier manner and understand the workings of the computer much better. I have used LoriTech for many years and get good service from the company.

I couldn't be more satisfied! Although I am somewhat familiar with computers, I have nightmares about losing data when my laptop dies. I dropped it off in the morning and picked up a new one with all my data transferred that afternoon. I HIGHLY recommend LoriTech!

Brought my laptop here for a repair and I am very happy I did. Al let me know ahead of time exactly what to expect and I was not disappointed. When I had some additional issues Lori stayed on the phone with me even though it was after hours to make sure that I was taken care of. Friendly and professional.

Billy did a fantastic job. He did an excellent job at explaining everything in detail to me. He also connected my wireless printer to my lap top. Billy was very helpful and kind. I would highly recommend Loritech and Billy also. I am a very happy with the service I received today. I will request Billy in the future.

We have used Lori twice, for different reasons. me on my Mac, my husband on his HP. Each time, Lori came to the house, was efficient, friendly, very knowledgable, very helpful and solved our problems in a timely manner and reasonably priced . Each time, she did not leave until she was sure we "got it."
We would use Lori again in a heartbeat. I have recommended her to several of my friends. She also will help with editing manuscripts and getting your manuscript publisher ready.
Computers carry a lot of problems with them. Taking care of people's worries and issues with computers

When I made mistakes as a young person, my father used to say, "They saw you coming." I called this company and brought my five year old computer tower in to be fixed. I was advised that the "power supply" needed to be replaced. Price: $155.00
When the technician finished repairing the tower, he tested it using his monitor and cords. I was told to take the tower home and hook it up to the monitor. It was supposed to boot up. It did not. I called for advice and was told, "Your monitor must be dead." No further information, nor responsibility was assumed by the repair

We've had terrible service with Loritech. Except for one technician who was there about a year and was fantastic (we know the person quit because of bad management) But we had Lori out to our house twice to address home network issues and had to have someone come undo the damage. And, the customer service is unprofessional.

Do NOT hire this company if you have a Mac. I specifically asked if they were Mac experts and they said yes. I guess if you own an iPhone and iPad you're an expert. Not only did Lori not eject disks properly (she just yanked the cords out), it didn't occur to her that many of my shortcuts were associated with those disks. When I asked where they went, she said I don't know, I didn't do anything. After much searching (it took me an hour to figure it out after she left). The original problem I had, she could not even attempt and said I was on my own. She did tell me a couple things

This company sold a 3+year-old wireless router and charged $69. for it. Installation @ $80. a hour. Within 6 months of installation, the rude owner refused to honor the equipment or the work when the router went "out." She refused to send a tech unless we were willing to pay the service rate of $80. There is no warranty for the products they sell or service they provide. When we called to get support for the router, the owner said we were "barking up the wrong tree." Finally we were charged tax on the labor fee on the installation,totally inappropriate and, according to