ComputerCare offers world-class service and repair for warranty and non-warranty computers, mobile devices and servers made by Apple, Lenovo, HP and Toshiba. Our skilled technicians can handle business services such as computer repair, OS install, imaging services, memory installation, and general IT consulting, and more.
We also offer on-site services and staff augmentation whereby ComputerCare staff can be contracted to supplement, or effectively be, your in-house IT staff. This service includes, but is certainly not limited to, imaging services, asset management, deployment and workstation setup, and general enterprise level IT service support (service desk, e-Waste, and data migrations).
We also offer on-site services and staff augmentation whereby ComputerCare staff can be contracted to supplement, or effectively be, your in-house IT staff. This service includes, but is certainly not limited to, imaging services, asset management, deployment and workstation setup, and general enterprise level IT service support (service desk, e-Waste, and data migrations).
Services
ComputerCare's On-site Service offerings are unique when compared to typical "service contracts." We go beyond conventional hardware repair services by partnering with companies of all sizes to provide highly specialized custom hardware support, specifically tailored to each organization. Every company has slightly different needs, so we work with you to set up a custom solution that's just right.
At ComputerCare, we can handle service and repair for most devices! Whether a warranty repair, or non-warranty repair, our goal is to make the process as smooth and painless as possible. Simply fill out a service ticket and we'll come pick up your device and drop it back off to you once it's repaired.
ComputerCare sells Lenovo equipment at fantastic prices! Whether you're self-employed or a work-from-home warrior looking for just one laptop for yourself, or a small-to-medium business owner wanting100 laptops for your company, we can offer prices that won't be beat. In addition to handling Lenovo sales, we are also authorized to perform repairs on all Lenovo Think models.
Reviews (21)
Martin F.
Feb 03, 2022
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Thorough, complete, accurate and helpful.
Booked appointment through Apple web site.
Super happy Computer Care had the earliest available appointment.
Very pleased with the accurate through diagnostic performed on Apple MacBook Pro. Also appreciative of the thorough report both in email and paper form.
Found the whole service experience to be efficient, friendly, welcoming
and most importantly accurate.
Since the hardware is my employer's I couldn't get Computer Care to handle the repair. The diagnosis report was extremely helpful to share with my employer IT department.
Computer
Booked appointment through Apple web site.
Super happy Computer Care had the earliest available appointment.
Very pleased with the accurate through diagnostic performed on Apple MacBook Pro. Also appreciative of the thorough report both in email and paper form.
Found the whole service experience to be efficient, friendly, welcoming
and most importantly accurate.
Since the hardware is my employer's I couldn't get Computer Care to handle the repair. The diagnosis report was extremely helpful to share with my employer IT department.
Computer
Kevin J.
Aug 17, 2021
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Manal Am
Aug 14, 2021
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Bret O'Neal
Sep 28, 2020
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Serena Zhou
Sep 24, 2020
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I brought my macbook pro to this place with an appointment during the pandemic period, thinking they are authorized by Apple and closer to where I live, might be as same as going to a Apple store.
My macbook pro can be turned on and worked fine with the charger pluged in, but the battery failed to be charged. This place emailed me the diagnosis saying that my laptop needed to replace the Logic Board and they would charge $646 for that. It's too expensive for me and also there is anything wrong with Logic Board because my laptop works perfect with the electric cord plugged in. It's obvious not
My macbook pro can be turned on and worked fine with the charger pluged in, but the battery failed to be charged. This place emailed me the diagnosis saying that my laptop needed to replace the Logic Board and they would charge $646 for that. It's too expensive for me and also there is anything wrong with Logic Board because my laptop works perfect with the electric cord plugged in. It's obvious not
Anan B.
Sep 22, 2020
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Tried to charge me 2.5 times what Apple charges for MacBook Air battery replacement
They made me pay $49 for diagnosis of bad battery which I knew since I went there to replace battery and Since I did not accept their estimate of $308 for battery replacement, where Apple charges $129 for the same
Customers be aware
They made me pay $49 for diagnosis of bad battery which I knew since I went there to replace battery and Since I did not accept their estimate of $308 for battery replacement, where Apple charges $129 for the same
Customers be aware
Carolina Pinto
Sep 16, 2020
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John C.
Jun 17, 2020
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Amina and Vanessa took GREAT (computer) care of me today!!!
Time and time again dealing with ComputerCare or its associates and I am completlely pleased.
Why go to Apple and wait in a line for hours???
Vanessa and Amina will assist you with all you need APPLE!
Such speedy time!
My cracked phone was done being worked on well within the two hour timespan they had.
True customer service and quality care at Computer Care:)
Thank you, Ladies-- you truly saved my day!!!
Time and time again dealing with ComputerCare or its associates and I am completlely pleased.
Why go to Apple and wait in a line for hours???
Vanessa and Amina will assist you with all you need APPLE!
Such speedy time!
My cracked phone was done being worked on well within the two hour timespan they had.
True customer service and quality care at Computer Care:)
Thank you, Ladies-- you truly saved my day!!!
Barb B.
May 30, 2020
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The spacebar on my MacBook stopped working and I couldn't wait for Apple stores to reopen during SIP. Computer Care was recommended and they had really strict no-touch COVID 19 procedures. They fixed my baby quickly and even did a battery check and replaced that. They were super nice on the phone and easy to work with. The only reason I'm not giving the 5 stars is because I think the COVID procedures were so new and not quite running as smoothly as possible. (I had to call on both ends to get a locker assigned.)
Alastair N.
Apr 09, 2020
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I was told that if I drop off my device by 1pm, they could run the diagnostic test, and return the device in same day. I was happy to have the option, and planned my day around that. But they ended up keeping my device without being able to run the test because they got other customers in line (which I can understand), and then blamed me for expecting it same day. Look, the lock down has not made it easy on anyone, and I understand things can get busy, but customers have their own lives and they have to plan their whole day around expectations of when they can get their devices back. If the
Shannen B.
Mar 31, 2020
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They had excellent customer service. Vanessa was so professional and went out of her way to help me. The 3 stars is for their price. I got charged $304 to fix a cracked iPhone screen. Phone was otherwise fully functional. I found out my AppleCare+ warranty was expired once I arrived. Because of the SIP I wasn't able to get an appointment with anyone else sooner. $304.11 is highway robbery.
Maurice Long
Oct 31, 2019
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With all the positive reviews, I believe it's worthwhile for prospective customers to understand what they could be getting themselves into when things go wrong. Long story short, people at ComputerCare seemed pretty clueless when problems occur and the experience can be frustrating as the company appears to be short of people willing to take ownership or responsibility for damage to products left in their care.
I'll write off the delay in the repair of my laptop as happenstance, but I arrived to pick up my laptop to find that there was a number of very visible, deep scratches and damage to the
I'll write off the delay in the repair of my laptop as happenstance, but I arrived to pick up my laptop to find that there was a number of very visible, deep scratches and damage to the
Willy H.
Dec 21, 2018
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Had a confirmed appointment by Apple to bring my I phone for a battery replacement. Arrived on time, and the receptionist told me that I had no appointment. Showed her my confirmation email from Apple. Her attitude was, "That is not our problem, we are very busy, so talk to Apple"
Keep away from this company.
Keep away from this company.
Hyunkyung Koo
Oct 27, 2018
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John Dizon
Jul 30, 2018
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I brought my Lenovo in because of a screen issue. I already tried running Lenovo diagnostics and looked online if anyone had similar issues, to no luck. Lenovo sent me here since my computer is 14 months old and out of warranty and this was the nearest authorized service center. They did the exact Lenovo diagnostics test I did and barely looked at the issue afterward. Only difference is it cost me $65 instead of 2 seconds of
double-clicking the diagnostics tool.
Save your money, you're better off spending $40 on a toolkit and reading a tutorial on iFixit than even bothering to drive here.
double-clicking the diagnostics tool.
Save your money, you're better off spending $40 on a toolkit and reading a tutorial on iFixit than even bothering to drive here.
Satish R.
Feb 26, 2018
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I had a problem with the keyboard and trackpad on my macbook pro 13" 2015, one fine day they didn't respond. Consulted apple call center they suggested multiple key combination to reset SMC and PRAM, none of these worked. Thought of taking it to Computer care (apple recognized service center). The check-in was a breeze and the process was smooth. I had to leave my macbook for a day for them to run all the diagnostics. After a day here is the text from the repair center:
"Powered on Laptop. Keyboard and Trackpad non responsive. Reset SMC and PRAM, same results. Reseated
IPD Cable
"Powered on Laptop. Keyboard and Trackpad non responsive. Reset SMC and PRAM, same results. Reseated
IPD Cable
Marc Basilla
Jul 15, 2017
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Grey R.
May 18, 2016
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I've been using ComputerCare for warranty repairs on various laptops throughout the years (in the neighborhood of 15), no problems. They used to be in Mountain View, then relocated to Santa Clara recently, in January 2016. All I've got to report is positive: quick and professional service and timely repairs. That's all, folks.
Vincent W.
Dec 01, 2015
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The location may fool you but this is a great place to bring your equipment for factory repairs. I needed to get a recall done for my iPhone 5, the on/off button didn't work. I logged into apple care so I could go to a genius bar somewhere close by. The earliest appointment I could get was literally for 1 week later. Luckily there are also authorized apple repair centers and this place happens to be one of them.
What you need to do to help speed up the process is fill out thier form online so they have all your information entered. I'm guessing they could do it there but I'm sure
What you need to do to help speed up the process is fill out thier form online so they have all your information entered. I'm guessing they could do it there but I'm sure
Ralph Havens
Oct 04, 2015
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This isn't a computer repair shop. They are an authorized service center. Therefore they will refuse to work on 95% of the computers out there. However, since they do work on Lenovo and mac etc, they may be helpful to you. 1 star off for posing as a computer repair shop. 1 star off for recommending I take my PC to best buy for repairs.
Marie T.
Jan 24, 2015
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I'm very thankful for this company as it saved me the headache of visiting an overcrowded Apple Store at Valley Fair.
I came here because of my iphone5. My phone wouldn't turn on anymore. The diagnostic test i had run on it 3 months ago at Apple in Hong Kong ( I moved temporarily to HK) said my battery was done. But, I wanted a second opinion in the USA.
So Computer care did the diagnostic test and said that the "mother board" of the phone needed replacement. And the battery was fine. They would send it to Apple to get it fixed on my behalf. This would take about 3-5 days
I came here because of my iphone5. My phone wouldn't turn on anymore. The diagnostic test i had run on it 3 months ago at Apple in Hong Kong ( I moved temporarily to HK) said my battery was done. But, I wanted a second opinion in the USA.
So Computer care did the diagnostic test and said that the "mother board" of the phone needed replacement. And the battery was fine. They would send it to Apple to get it fixed on my behalf. This would take about 3-5 days
