We have a proven record of helping people like you realize strong financial returns on their investment properties because we are experts in our field - we are a family-owned company whose business is Property Management. Property Management is our passion and we strive to provide each of our clients with the value of full service Property Management and our tenants have come to appreciate our expert level of service.
We are a local, family - owned and operated company who are nationally recognized experts in Property Management! Our goal is to maximize the long-term financial return on your rental property through a hands-on and proactive approach to property management. In between the time you sell your client a home and they are ready to sell it again, we are your resource for managing the property and making sure you retain your client throughout.
We are a local, family - owned and operated company who are nationally recognized experts in Property Management! Our goal is to maximize the long-term financial return on your rental property through a hands-on and proactive approach to property management. In between the time you sell your client a home and they are ready to sell it again, we are your resource for managing the property and making sure you retain your client throughout.
Services
James F. Austin Jr., founded ARMI in 1995 as a way to serve the community by providing quality Real Estate Management and Association Management services for Warrenton and neighboring towns. A lifelong resident of Warrenton, Austin is a graduate of The University of Virginia's McIntire School of Commerce and is a Retired Captain in the United States Army.
We have a proven record of helping people like you realize strong financial returns on their investment properties because we are experts in our field. Our client list has grown from several dozen residential properties in 1995, to hundreds of homes. Through it all, we are still committed to providing each client and property the personal attention and care it deserves.
ARMI has been the local leader Commercial Leasing, Property Management and Sale since 1995. ARMI is the local solution for management of office, retail, residential and mixed-use properties. We have over 20 years of experience in management of large commercial space, down to individual Main Street storefront.
Whether you're buying or selling a home, the goal is to engage a Real Estate agent who will get you the best price and the best home in the shortest period of time. Unless you already work in the real estate industry, you likely will not have an ongoing relationship with an individual agent. ARMI solves that problem for you by being your local Real Estate expert!
Are you a Landlord that has been managing your own rental property? Maybe it started out OK, but after a few months, or years things deteriorated. The neighbors have started to complain, the tenant has stopped paying, and worst of all you think they may be damaging your home! You know that evicting a tenant in Northern Virginia can be very expensive to do by yourself.
Reviews (19)
Kristin K.
Jul 28, 2021
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Horrible company to deal with. They just ignore you... they don't do their job whatsoever. I don't know what they do all day but they certainly don't care whether they rent any of their properties. I'm approved for any of their houses, however, they won't call or email you back! On the rare occasion they do, they are very short. (we'll send you the lease electronically). Don't waste the application fee on these people! Most unprofessional business I've ever dealt with in my life! Not BBB accredited, every other review is 1 star. Starting to wonder if they
Kathy Cottrill
Jul 10, 2020
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Sorry im just giving Armi property management this review. My husband and I rented a property in Nokesville for 4 years from Armi. Will and Heather in the Ganinesville office treated use like we were family. They were always so helpful with anything we needed. Don't get me wrong they are very professional while giving the best customer service I've ever received. As matter of fact my son rented the same house i moved from and they also made it an easy transition. Thanks Will & Heather. If I ever need another rental you will be the first people I call.
Scott Franklin
Jun 07, 2020
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Lynda M.
Jan 15, 2019
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Where do I begin with this company...I wouldn't give them one star if I didn't but have to. They are the worst management company ever. I paid double security deposit to move in I have paid my rent and stayed to myself with most issues. I started having plumbing issues and it took over a month to have fixed still to thi day it's not fixed and I found out there is raw sewage under the house and the original plumber knew this. They don't find it important enough to fix this issue NOW so the county is involved and I will work on getting out of my lease with legal help if they don
Jeffery Tolle
Dec 08, 2018
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I bought a townhouse in Brambleton brand new and was hoping I would get to relax in it for a few years but the department I work for had other plans as they tend to do. I contact Will Austin and Heather Jacobs to assist in helping me find a tenant for my house and ended up going with them for management too. I told them just to handle it and let me know if anything major comes up. 2 years later I returned home and it literally still smells new! Couldn't be happier with these guys and would gladly recommend to anyone in need. I will definitely be calling them again once the need arises!
Richard Dave
Oct 04, 2018
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I rented a townhome in Bristow VA that was managed by ARMI and it was been a very smooth and great experience. From the initial application to turning in the keys, communication has always been well maintained and prompt service was provided. I would be happy to rent from any property they manage in the future!
Geoff K.
Sep 18, 2018
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Before engaging with this company, ask every single one of your friends what their experience has been as a renter or a homeowner with these characters. I was amazed at how many of my local (Warrenton/Gainesville) friends already had a negative experience to share or had friends who had a negative relationship with ARMI. I wish I had done more research before signing a two-year rental agreement with them.
Expect to enter trouble tickets into a black hole called "The ARMI Online Portal." Message received means it went into the hole, but it's anyone's guess as to when your issue
Expect to enter trouble tickets into a black hole called "The ARMI Online Portal." Message received means it went into the hole, but it's anyone's guess as to when your issue
Davis Peterson
Jun 24, 2018
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ARMI has managed my properties in Haymarket for several years now. I can honestly say their level of service exceeds expectations; especially when compared to other property management companies I have worked with in the past. ARMI consistently provides visibility throughout the entire process from property listing, tenant selection, leasing, move-in, maintenance, move-out and back to listing. It's a seamless process performed by true professionals! Big kudos to Will Austin and his Team!
Kimberly R.
Jun 05, 2018
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If I could give zero stars I would. We lived in a fairly nice home in a fairly nice neighborhood for 8 months. In that time period we had a number of things that should have been addressed. They are as follows: RADON. We Notice that all the homes in the neighborhood had raid on remediation so we had our rate on tested. We were told that the Radon was borderline and should have been taking care of ARMI ignored this suggestion. In the middle of January we were without heat or for 2 weeks .The HVAC company stated that the heat should be shut off immediately due to the fact that carbon monoxide was
Alex K.
Apr 02, 2018
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Very helpful property management company. We rented through them for 3 years and they have always been responsive to our maintenance requests. Pam and Kim in their office are very personable and made us feel like we were not dealing with one of those huge uncaring companies you find in NoVa. I know renters don't really look at beyond the home they are hoping to rent, but future renters with ARMI should rest assured that they will be in good hands.
Fatima Javaid
Oct 11, 2017
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Megan D.
Jul 19, 2017
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Michael Tesoriere
Dec 01, 2015
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I had my home managed by ARMI starting in May 2011, after we left the state on a job transfer. Everything was fine until my first tenants left in August 2012, just three months after renewing their lease. (P.S. I even wrote a good review on this site). Then I began to notice a pattern that ARMI had more concern for the tenant than me (the guy paying his management fee). ARMI argued against raising the rent at lease renewal despite spiraling property taxes. Things continued to deteriorate.
We found a dish antenna on our roof unauthorized by me, a clear violation of the representation agreement
We found a dish antenna on our roof unauthorized by me, a clear violation of the representation agreement
Amanda Lowe
Nov 13, 2015
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DO NOT DO BUSINESS WITH THEM IF YOU ARE A LANDLORD OR A TENANT! If I could give them a 0 I would. They are deceitful and con artists! They will charge you for something THEY are liable for. They will come in and give you an A+ home inspection rating but then 2 months later when you do the walk through they claim the house is in terrible condition! I left my house in much better condition than I received it in. They failed to return my deposit within the 45 day time frame. Then fabricated a document to cover their butt! Neither my landlord or I signed out lease with them. They bought out the original
Robert Hoffower
Jun 10, 2015
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We had the pleasure of renting a townhouse that was managed by ARMI. I must say that in the 4 years we lived there, we never had one problem with them. Will was outstanding, he always took my calls, and any time we ever had any situation with the house, he had in taken care of quickly!! I can't say enough of how great he, and the rest of the ARMI staff was to work with. We will really miss them.
Viva La S.
Mar 26, 2015
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This company is terrible. Within 3 months of living here they requested to inspect my home when the lease states every 6 months. When I complained about the 2nd inspection and it has not been a year I was threatened with eviction. They are unlawful and in breach of their very own lease. Among the things to inspect are dirty dishes and food left out I feel like this is an invasion and I am seeking a lawsuit against them. I keep a nice clean home and I have perfect rental history yet they do not trust their renters. I was charged double the deposit even though my credit met their requirements.
Ronnie L.
Dec 15, 2014
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I have rented properties for over 15 years from Massachusetts to Georgia and this company is by far the WORST company I have ever dealt with!!! I have never written a Yelp review, but I felt it was duty to inform anyone out there to not rent from this company!
I called in about repairs repeatedly with no response whatsoever. When I called the office to ask if they received my request, I was informed it was received, but received no response why the repairs weren't made. Repairs that were made could have been done by my 5 year son.
Another major complaint that I have is that ARMI requires
I called in about repairs repeatedly with no response whatsoever. When I called the office to ask if they received my request, I was informed it was received, but received no response why the repairs weren't made. Repairs that were made could have been done by my 5 year son.
Another major complaint that I have is that ARMI requires
Ron Peterson
Sep 27, 2014
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Boone D.
Jul 09, 2013
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I would not recommend using this property management company for anything. We rented a place from them for over a year and I'm pretty disappointed in the lack of responsibility we experienced.
Upon move out, we had to hire a chimney sweep, which was in the agreement, so that's fine, but he told us he was surprised the house had not caught on fire yet. It appeared the chimney had not been cleaned in over 5 years. So why were we paying to have it done? The sweep gave a quote and said the problems needed to be taken care of immediately. ARMI completely ignored this and new folks moved
Upon move out, we had to hire a chimney sweep, which was in the agreement, so that's fine, but he told us he was surprised the house had not caught on fire yet. It appeared the chimney had not been cleaned in over 5 years. So why were we paying to have it done? The sweep gave a quote and said the problems needed to be taken care of immediately. ARMI completely ignored this and new folks moved
