Camillus Animal Clinic

Courteous,professional and reasonably priced. Dr. OTTO shows great kindness and is gentle with her patients. Would not go anyhere else. A 1 the whole staff.

I was extremely dissatisfied with our first, and only, appointment with this office yesterday. When I made the appointment, I explained that my dog was very reactive to other dogs. They made her appointment to be the first after lunch hour. I arrived a few minutes early, only to watch two dogs walk in, which immediately set my dog off, after being told this appointment time would avoid this very issue. When I called the office from outside in the parking lot to let them know that I could not bring her in, knowing there were dogs in the waiting area, the reaction from the staff person was as if

My first experience was as a frantic parent of my ferret George. I was not a patient at the clinic and I was new to Camillus. The woman on the phone was kind and calm and immediately got me an appointment. Every person there, in whatever role they play, is kind, considerate and genuinely interested in your furry. My pets like everyone - even though it is a doctors appointment. I would recommend this veterinarian office to anyone looking for a permanent home in family pet care.

I have been going to Camillus Animal Clinic for decades. Everyone there is so compassionate and answers all your questions no matter how long it takes. We usually see Dr. Otto with Kovu & Casper( Kovu is a handful - but everyone is so helpful with him). Dr Otto is awesome. We have also seen Dr. Cox on a few occasions-she is wonderful too. So glad to have great doc’s for our pets.

I’ve been bringing my dogs to Camillus Animal Clinic for almost a decade now. The staff are always compassionate and patient, even though my dogs can be a challenge (and that’s putting it nicely!). Thank you for taking such good care of Gatsby, Olivia and Benjamin (who has since crossed the rainbow bridge).

Positive: Professionalism, Quality, Reliability, Responsiveness
I love Dr. Otto and staff. They are always kind and respectful. I'm on my second dog here and really enjoy the service, professionalism, and care. It seems a little expensive, but as an electrician I have heard people say that about my trade even when there is little profit margin... maybe I just wish it was cheaper ;)

This review in no way is to criticize the veterinarians at Camillus vet clinic. We have been taking our German Shepherd to this clinic for the past year the veterinarian care was great. There unfortunately is one staff member that caused us to change providers. Every time we would see this woman she was extremely rude and abrupt the final straw was when our dog was sick we had brought in a fecal sample the night before her appointment to get a Smear test for parasites. The next day we brought in another sample to possibly be sent out to test for another illness. The vet said it was not needed but

Always excellent care from Dr. Otto and her staff. She takes time to call you back to listen and advise you on whatever the situation is. She explains things at length and thoroughly and even says if you have any more questions to call her. Thank you Dr. Otto for taking care of my baby today!