Our property leasing and management company has been serving the Peninsula and South Bay for over 30 years. Excellent communication and organization skills keeps both our tenants and landlords pleased with our service. We serve an important role between property owners and tenants - a role that we take pride in performing well.
By focusing solely on property leasing and property management, Marbella Properties is able to confidently compete with the best in the industry. Marbella Properties is built on a foundation of honesty and integrity. Our dedication to exceeding client expectations distinguishes Marbella Properties in the Property Leasing and Property Management industry.
By focusing solely on property leasing and property management, Marbella Properties is able to confidently compete with the best in the industry. Marbella Properties is built on a foundation of honesty and integrity. Our dedication to exceeding client expectations distinguishes Marbella Properties in the Property Leasing and Property Management industry.
Services
Marbella Properties is built on a foundation of honesty and integrity. Our dedication to exceeding client expectations distinguishes Marbella Properties in the Property Leasing and Property Management industry. The Marbella Properties Team has the ability to adapt to any situation quickly and effectively is a tremendous asset in an industry where no two days are the same.
Hiring a property management service can be great for your business. As a landlord, this can be a big asset to your company as it will save you time, money, and worry! A property management company will deal directly with your prospects and tenants. They will also complete tasks like collect rent, handle any repair issues, keep up with maintenance, and respond to complaints.
A Bay Area native, I got a business degree in marketing, so I know how to get your property noticed. I also have a lot of experience meeting and exceeding client's expectations, getting my Realtors license in 2001 and working as a top producer for Pacific Union in San Francisco. I have an eye for remodeling, so when I help clients I am able to give them a vision of what their property could be in order to maximize their investment.
Reviews (24)
Kimberly Brooks
Jan 06, 2022
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I highly recommend Dion and his team for your property management needs. My tenant unexpectedly did not renew their lease, and Dion was able to find quality new tenants quickly. He did everything from the listing, showings, credit checks and lease signing…all while keeping me informed and up to date on the progress. Dion responds to any issues that arise quickly and efficiently. Great communication and professional service from Dion!
Ethan Trout
Sep 21, 2021
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Positive: Professionalism, Quality, Responsiveness
Nice Boutique Property Management company specializing in single family homes and condos. We prefer smaller companies due to the attention to detail on complex properties and responsiveness. Did not feel like just a number. Would highly recommend.
Nice Boutique Property Management company specializing in single family homes and condos. We prefer smaller companies due to the attention to detail on complex properties and responsiveness. Did not feel like just a number. Would highly recommend.
Jane Divinski
Feb 02, 2021
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We initially retained Marbella Properties in 2014 to manage our home while we were overseas. We were extremely happy with the service we received for several years. In 2017 the business was sold and we expected the same level of professional service we'd been receiving. However, over the next 3 years we were disappointed. Dion's handling of one tenant, in particular, albeit a difficult one, was unacceptable. The lease ended June 30. The tenants left two pods on our driveway for 10 more days. Because Dion accepted back the keys on July 2 the 21 day clock for returning the security deposit started
Johnny Alexander
Sep 26, 2020
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Disappointing is an understatement. In 2017, Dion acquired Marbella. We expected to receive the same level of service, NOT. His handling of a difficult tenant was simply unacceptable. Dion accepted back the keys on July 2, 2018 while the tenant was still occupying the property with two large moving PODS in the driveway. He should have had the tenants sign a lease extension. He was in possession of the security deposit and failed to refund it within 21 days as required by law. The tenant filed in small claims courts. The court agreed the money and an accounting was due in 21 days and ruled in favor
Wayne Burkamp
Aug 21, 2020
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Jp Reed
Jun 02, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Been working with Marbella Properties for the last 5 years. We recently moved back into our rental and just want to show our appreciation to Dion and his team for finding us excellent tenants and taking care of our home. We’ve been extremely pleased and can’t thank them enough. Highly recommended.
Been working with Marbella Properties for the last 5 years. We recently moved back into our rental and just want to show our appreciation to Dion and his team for finding us excellent tenants and taking care of our home. We’ve been extremely pleased and can’t thank them enough. Highly recommended.
Angela N.
Oct 01, 2018
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This review reflects Dion's service, the owner of Marbella Properties. He's done a tremendous job, in particular helping us with negotiating a difficult situation and providing us with information to help with decision making that only an exceptional property manager can do. Marbella's management fee rates are competitive and I've already recommended to friends who were seeking to hire a property manager. The working relationship is great and so is Dion's entire team.
Ina D.
Oct 01, 2018
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My family & I relocated to Palo Alto earlier this year and Marbella manages the property we are currently living in. We are new to the area and when issues come up around the house Dion and Christina are very responsive to our needs. They are very resourceful and are committed to getting things resolved quickly. We love the property that we are living at and having friendly property managers is a bonus!
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My family & I relocated to Palo Alto earlier this year and Marbella manages the property we are currently living in. We are new to the area and when issues come up around the house Dion and Christina are very responsive to our needs. They are very resourceful and are committed to getting things resolved quickly. We love the property that we are living at and having friendly property managers is a bonus!
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Sandy Lee
Feb 05, 2018
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Hanson Wong
Aug 25, 2017
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John L.
Aug 21, 2017
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Bev Lee
Jul 14, 2017
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Wayne B.
Dec 09, 2016
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Jason C.
Oct 26, 2016
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I can't speak for the prior experiences of others, but I used Dion Cheng as my property manager and he is amazing. My experience is he is very prompt and efficient at resolving any issues. Apparently, he is the new owner of Marbella Properties. I am also having him manage another rental in SF and it has been smooth. I don't have to worry about anything and the renter is found signed and delivered! Keep up the good job D.
Jason
Jason
Mike K.
Sep 30, 2016
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I was referred to Dion by a colleague because I was looking for a rental in Palo Alto. He showed me several places before I found my dream house. I got to admit that I am very picky and Dion was very patient with me and showed me a lot of homes until I found the one. Ive been living in the new house for about a month now and Dion checked in with me to see how I was settling into the place.
Mitch L.
Sep 23, 2016
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I am glad that Marbella Properties has brought in a new team to renew their relationships with both tenants and property owners. Dion brings premier property management experience with cutting edge 21st century tools to help facilitate the needs of both tenants and owners alike.
The new reinvented Marbella Team found my property owner a qualified tenant in less than three days with no delinquencies or major maintenance problems.
I fully recommend new property owners to check out Marbella Properties to find the best tenant for your lovely home.
The new reinvented Marbella Team found my property owner a qualified tenant in less than three days with no delinquencies or major maintenance problems.
I fully recommend new property owners to check out Marbella Properties to find the best tenant for your lovely home.
Karen L.
Sep 21, 2016
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Rachel W.
Sep 21, 2016
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Been searching for a property management company so I can be hands off and worry free that thing will be taken care of in a timely manner when it comes to my priority. Dion response time was almost immediate which is exactly what I need being so busy with other things. I need someone that I can count on to do the job and Marbella was it, thanks!
Jeff P.
Aug 09, 2016
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We have had such a good experience with Marbella Properties. This company was bought in March of 2008 by Carla Bunch. She has made such an improvement in the services that this company provides. The former property manager was not nearly as structured and customer service oriented. Carla has shown great enthusiasm for her work and has restructured the company to run much more efficiently. She will definitely take good care of any home owner that uses her services. I would absolutely recommend her to anyone who has a property to rent although she really specializes in the high end.
Rhoza K.
Jan 08, 2016
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Marbella Properties has managed my Palo Alto home for the past 6 years.They have proven to be efficient and courteous.Both CARLA and the rest of the Marbella staff have gone the extra mile to make sure my rental is in tip top shape to attract the best renters. They made excellent recommendations as to what improvements I could do to the house and helped me make those improvements. They have been fantastic each and every step of the way. They handled all of our needs as well as those of our renters in a very courteous and professional manner. They are the"go to" management company for
G. A.
Mar 15, 2013
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Thusfar, my experience has been relatively poor with this company. As an owner trying to rent a property, I've had very little luck getting them to respond in a timely manner (or at all). I've tried on 3 occasions for multiple properties (June 2011, November 2012 and March 2013). I've only been this persistent because they came recommended from an acquaintance.
I've left both emails and voicemails for Carla. I was able to reach her once, and she was quite nice, but she never followed up on my inquiry and emails.
This may be a great company per Jeff P's review.
I've left both emails and voicemails for Carla. I was able to reach her once, and she was quite nice, but she never followed up on my inquiry and emails.
This may be a great company per Jeff P's review.
Jessica O.
Apr 30, 2012
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Alisa F.
Oct 26, 2011
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Yup, they stink. They never answer the phone, do not return phone calls, and then when you finally do get someone live they tell you the place is already rented! I had the same experience with them a year ago, and again this month when I was looking for another rental home in Los Altos. I am not sure how you infiltrate, and once you do, given the lack of responsive up front, I am sure it is not a good experience. I venture to guess that response time to issues is less than desirable as well.
Ryan H.
May 07, 2009
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Avoid if you can!
I was trying to rent a vacation home for memorial day. We found a place in Aptos managed by this company. After we had decided on a price, filled out the rental agreement and sent in a credit report they told us they rented it out to someone else.
They even lied to us about it by saying they didn't know what weekend we wanted. This after filling out the paperwork with the dates. They then tried to say we were late getting our credit report in, which they gave us a deadline on and we got it in early by two days.
They obviously rented it out to someone else and then tried
I was trying to rent a vacation home for memorial day. We found a place in Aptos managed by this company. After we had decided on a price, filled out the rental agreement and sent in a credit report they told us they rented it out to someone else.
They even lied to us about it by saying they didn't know what weekend we wanted. This after filling out the paperwork with the dates. They then tried to say we were late getting our credit report in, which they gave us a deadline on and we got it in early by two days.
They obviously rented it out to someone else and then tried
