Hoag Property Management
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Hoag Property Management
For over 70 years, Hoag Property Management, Inc. has been providing superior property management and brokerage services to Southern California. When owners look for experience and reliability in property management they turn to Hoag Property Management, Inc. Hoag's excellent reputation has been built upon a corporate philosophy of integrity.

Recognized for our valued expertise and success throughout the past half century, Hoag Property Management, Inc is a property management firm that views each property as unique and is able to offer a full array of management services; full service property management, financial management, real estate brokerage with leasing, rental and sales capability, with a small in-house maintenance staff.
Services
Over a half of a century of providing superior property management and brokerage services to the surrounding communities. When owners and communities look for experience and reliability in property management they turn to Hoag Property Management, Inc. Hoag's excellent reputation has been built upon a corporate philosophy of integrity, knowledge, leadership, teamwork, and personalized service.
All units are subject to availability and HOAG does not guarantee that any unit will be available upon submission of a rental application and its processing. All approved applications are good for 60 days for any rental unit within your approved rental limit. The application process takes approximately 3-5 business days.
Once you have been approved you will be told the amount required to move in. Cashier checks or money orders only will be accepted for payment of the first month's rent and security deposit. NO PERSONAL CHECKS, CREDIT/DEBITS CARDS OR CASH WILL BE ACCEPTED FOR A MOVE IN DEPOSIT. Checks or money orders must be payable to: "Hoag Property Management, Inc." Please indicate your new property address on your payment.
A 30-Day Notice (Form F74) to move out must be in writing and is not in effect until the notice is received by HOAG. Verbal communication with Resident Managers, Property Supervisors, or other employees does not constitute a legal notice. After completion, return the notice to your Resident Manager or fax to (562) 862-1723, or return to the main office located at 10551 Paramount Blvd., Downey, CA.
When establishing your tenancy at one of our communities we strongly recommend that all tenants obtain renter's insurance. A tenant's personal belongings are not insured by the landlord. Renters insurance doesn't just help provide coverage for the everyday necessities like furniture and clothing. It could also help protect theft-phone valuables like your laptops and bikes wherever your take them.
Reviews (26)
Nicole L.
Nicole L.
Jan 21, 2022
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If I only i could give negative stars, I would!!!! We had a major plumbing problem that began on Dec 6. and It took 22 days for our the property manager "Lillian Pineda"to approve the work to be done. One way plumbing came out to perform the work after numerous visits.
The plumbers stated several times to me and the property manager that the issue was not our responsibility. According to the plumbers "Lillian Pineda did not believe that the issues was the buildings pipes and responsibility. The plumbers had to show proof that the issue was the associations responsibility, After
Marilene R.
Marilene R.
Dec 18, 2021
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I applied for a studio unit in Downey recently. I did not get it , but my experience with Hoag pm is good. First the unit I applied for was in a safe , nice area , close to a lot of stores and it was so clean,cute and exquisitely remodeled. Not to mention affordable and with assigned parking.Alexia , the manager was very nice and patient and so helpful. Yvonne in the office was also very professional and prompt with responding to emails. Even if I did not get the unit, i recommend Hoag and keep them in mind for future apartment searches.
Ashley P.
Ashley P.
Sep 23, 2021
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I lived at a property that Hoag Property Management managed and I recently just moved. I lived at the property for 5 years. I didn't have any complaints until I gave my 30 day notice. Fabiola does not inform you of what charges they will charge when your trying to get your security deposit back. I was given 35% of my deposit back. So please please be aware they will not refund you your whole deposit back. They don't respond to messages and if they do the staff responds with very short answers and with attitude. Overall my experience at the property was amazing but the management company
Jim B.
Jim B.
Aug 18, 2021
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My experience with Hoag was a very positive one. Fabiola and Yvonne were always available to contact when I needed them. All repairs got done promptly. Most importantly though, they had my back in a situation with some very loud and rude neighbors, and ultimately we were able to come to a resolution that protected my right to quiet enjoyment of my apartment. I would recommend them and Hoag to anyone.
Daniel M.
Daniel M.
Jun 25, 2021
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Horrible response time. Inconsiderate of tenant's needs. If you make a request, it will be a year if ever you are met with any effective solution. Property managers patronize and respond with condensation. Avoid at all cost.
Daniel Madrid
Daniel Madrid
Jun 14, 2021
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The management response with a condescending attitude to tenants’s need. Request will be met as insignificant and hardly ever addressed. We requested a simple fix in the bathroom and kitchen, which has not been given consideration. It is now one year and a half, and we are still waiting. Fumigation or regular maintenance is non existence.
A very poorly managed agency.
Robert W.
Robert W.
Jun 08, 2021
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I Robert Webster have been renting a house from this company since 2010 Lilian Pineda and her management team have always been very professional,helpful and accommodating in any issues arising in the property to this present day I recommend this company in Downey ca, and surrounding areas for rental properties services thank you.
Lilia Lopez Lily
Lilia Lopez Lily
Jun 04, 2021
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They have the best customer (tenant) service!!!
I've been a tenant for 7 years, now. Since COVID-19 I've had a more active communication with the management team. They show RESPECT, TRUST and SUPPORT. They helped me thru my difficult times and responded every email and call attentively. Special thanks too Griselda Perez, Fabiola Guerrero and Vince.
Ivona U.
Ivona U.
May 21, 2021
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Realtor Luis Palencia is Amazing. Our journey with Luis started with a 30-day notice to leave a home that we rented for almost 8 years. It was devastating news, be the letter also stated that we are given 5 days and first choice by owners to decide if we want to buy or our home will go out in the Market.

By the 3rd day we decided to walk by Faith and go for it, so we called Luis that we wanted to buy. The first time we met with Luis he went over everything step by step. We left his office with no doubt in our minds that Luis was an honest guy and he was going to do his BEST and nothing less
Scott F.
Scott F.
May 21, 2021
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I have been using Hoag Property Management to manage my Industrial Property in Santa Fe Springs, Ca for over 15 years. During that time I have been very satisfied with their service that they have provided. Their representative, Lilian Pineda has always been on top of any problems we have incountered. Lilian is a very good communicator at keeping us informed of any issues. I would highly recommend Lilian and Hoag Property Management for any of your Property Management needs. Scott Fleener
C. T.
C. T.
May 18, 2021
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We've been with Hoag Prop. Mgmt for 10 years and before that, my Father was with Hoag since 1984. We are Residential Rental Property Owners, fourteen units. First and foremost, Lilian Pineda, our property manager, is honest and reliable. She and Hoag, have been exceedingly attentive to every issue our property has had, from vacancies to landscaping. At each month's end, we receive an detail statement and summary of the status of our property and if there is a question, it is answered quickly. Lilian is the absolute best at what she does. I would recommend them to anyone looking for a
Jasmin V.
Jasmin V.
May 13, 2021
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We have used HOAG Property Management for many years. We have had excellent service with Patty and the entire team. She is always willing to help and always has our best interest at heart. She goes above and beyond dealing with our requests, budget and maintenance. We truly appreciate HOAG and the fantastic services you provide for our community!
Sergio Argumedo
Sergio Argumedo
Apr 26, 2021
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The Accounting Department for HOAG has their business in order. I love the option to pay online. Sadly, many property companies don't even have this option. My accounting questions were always answered with a friendly and professional voice and they always made me feel important. Being an accountant myself, I understand the difference between a good and a great accounting department and having friendly and professional members that make you feel important is part of a great Accounting Department.
Mark S.
Mark S.
Apr 24, 2021
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Awful company, non responsive, sloppy record keeping. Luis is about as unprofessional as you can get - disrespectful and combative like he's doing you a favor just by doing his job. From reading other reviews about him on here, it sounds like he's just as bad as a realtor. When we transitioned management to another company, many records were missing, incomplete, or outdated. Their "management" isn't much better and refuses to address the issues with their awful representatives
Ernie H.
Ernie H.
Mar 01, 2021
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My friend is looking at property so I'll share my experience with this group. Short story is due to their mismanagement of my account I had to take them to court and received a favorable judgment. There were documents that I never signed that they were holding against me. These documents had signatures that were similar to mine but I never signed them. As a tenant or homeowner, I would avoid this group at all costs for their lack of professionalism and unethical practices.
Lizett Cisneros
Lizett Cisneros
Jan 25, 2021
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I have been a tenant with hoag property management at a 1 bedroom and a 2 bedroom property. They have really nice properties at a reasonable price worth the experience working with them and living in one of the properties they have available. I had the best experience with them, both properties were kept always kept clean. I worked with property supervisor Lilian Pineda and she was always so prompt to help and answer any questions I had. If you are looking for a place and hoag property management has it available, I would say go for it!
Thank you hoag property for your great quality of work, professionalism
Nicholas Canchola
Nicholas Canchola
Dec 15, 2020
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I would not recommend doing business with Hoag Property Management. I submitted a renters application on January 9th and then waited a week and a half for the management team to explain complications with the application. After resolving various paperwork issues, Hoag then stated that our guarantor was required to come IN-PERSON to sign the final paperwork. As an out-of-state student, my guarantor is not locally based. Hoag refused any alternative (email, zoom, notary, mail) and refused to recognize the various health and safety risks involved with meeting in person during a pandemic. Do not waste
Linda O.
Linda O.
Dec 11, 2020
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OWNERS BEAWARE...Do not leave your property to be managed by Hoag property management! It costed us $50,000 to repair the damage from the terrible tenants they rented to. Rules were not followed and Hoag lack of management allowed the tenants to do any thing they wanted!! One star is too high should be a negative star review!!
Lethy N.
Lethy N.
May 21, 2020
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I recently closed on a duplex in Alhambra with the help of Jerry Reyes of Hoag Property Management. The home buying process was long and overwhelming. We wanted to give up many times throughout, but Jerry continued to provide sound advice and consultation. We kept our eye on the prize with Jerry's help. He listened to our needs and negotiated on our behalf accordingly. He was wonderful to work with- he responds quickly to any questions and is very thorough in his responses. He is well versed in the field of real estate and it showed!

We are over the moon with our purchase and couldn&apos
Mona S.
Mona S.
Mar 21, 2020
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Worst management company I've ever dealt with. Rude, never return calls nor emails. Disrespectful people who work there. Patty is the worst. Caution with this company.
K. G.
K. G.
Feb 07, 2020
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Dont waste your time and money very unprofessional they give excuses over excuses on Zillow its one price when u got to the office it might be a whole different price save your hard earned money stay away from company like Hoag reality just waste of time
Warren Nocon
Warren Nocon
Jan 31, 2020
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The best part of Hoag is that you never have to worry. I've been on both sides as a tenant and a landlord with them. I also used them to help me purchase a home and also renovate and sell my mother-in-law's home. The best thing I can say about them is that I keep coming back. What more do you want out of a management company?!
Nate Barrow
Nate Barrow
Jan 24, 2020
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Luis Palencia at Hoag is the worst property managers out there. Very rude, unprofessional, untrustworthy, and poor communicator. Violated numerous laws, performed illegal activities, and broke policies. He was also caught in several scandals of lying and under suspicion of stealing. We fired him and will never use Hoag again. Not a company we recommend doing business with.
Char Speth
Char Speth
Aug 19, 2018
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I have had a disappointing experience with Hoag management. Both the current tenant and I have inquire about renting a property numerous times within the last month. Until today I have always been put through to voicemail with no return of my messages. The individual running reception was very polite when directing my calls. When I finally was able to get ahold of the individual in charge of the property she told me she would give me the necessary information by the end of the day, and never called back. If you are in a situation that is time sensitive, (such as a lease being up) I would highly
Lowell Mcdanials
Lowell Mcdanials
Aug 14, 2014
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I love my townhouse. It's kept up well and the managers at Hoag Property Management are quick to handle any issues. I honestly think it's the best value in the area. I would recommend their properties to anyone, they take care of their tenants!
Margie Visca
Margie Visca
Jun 23, 2013
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Throughout the entire moving process Hoag Property Management was always on top of things and so far since I have been here they have continued their superb customer service. I had a leaking faucet and it was fixed within a couple days. Very pleased so far. I don't plan on moving out anytime soon!