At The Palazzo Apartments in San Marcos, Texas, you can count on finding alternative design options including newly updated, roomy floor plans and stunning amenities available in an unbeatable location. Our San Marcos apartments offer a huge selection of lavish one, two, and three bedroom apartment homes to meet your individual needs.
Our pet-friendly, Italian-style community encompasses two sparkling resort-style swimming pools, Bark Park, Luxury clubhouse, basketball court, and 24-hour fitness center. Our stylish apartments for rent feature brand new cabinetry, countertops, and energy-efficient stainless steel appliances.
Our pet-friendly, Italian-style community encompasses two sparkling resort-style swimming pools, Bark Park, Luxury clubhouse, basketball court, and 24-hour fitness center. Our stylish apartments for rent feature brand new cabinetry, countertops, and energy-efficient stainless steel appliances.
Services
Pet policy: Finding a pet friendly apartment can be tough. Here at The Palazzo, we certainly understand how important it is to have your companions by your side. That's why we are a pet friendly community; we love your pets as much as you do! Pre-approved pets are welcome in all residences. Breed restrictions apply- please contact our leasing professional for more details.
Reviews (18)
John Parker
Jul 20, 2021
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Management is terrible. This place has been nothing but a headache. The office is completely unorganized and their only motivation is money. When I moved in I had a broken AC for 30 DAYS! Literally 30 DAYS! And then when they got the AC working, it ran non stop for 2 weeks uncontrollably. They said they would adjust the bill, after I got it and showed them they said there was nothing they could do about it. They sold my assigned parking spot to someone else and moved me to another one without telling me. And I purchased it for a year. The pool was closed 6 months during my lease. I wish I read
Brook Brubaker
Jul 04, 2021
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Felicity Clavette
Jun 25, 2021
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I wouldn't be spending my time writing this at all if I didn't think other people needed to be warned about this complex before moving in here. We lived at the Palazzo from the beginning of 2018 to earlier this year (2021) and had virtually no complaints the first year and a half. I'm not sure if management/staffing changed and that's why there was… such a shift, but things started going downhill about 6 months before we moved out. I am so happy we left when we did. Things really got bad with the snow storm that happened in February. Obviously, there was damage to several buildings and the
Courtney Langworthy
Apr 17, 2021
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Drove all the way from austin in bad weather, the girl in the office tells us that we don't have an appointment (even though we spent a half hour on the phone with somebody the previous day setting up the appointment) won't let us look at an apartment ! Says our name isn't in their system, tells is there is nothing she can do. DONT GO HERE.
Ryan Ahern
Apr 03, 2021
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Trash in every gang way, foyer, entrances to apartments
Yard art sitting outside resident apts
Fountains not working....disabled
Parking lot needing extreme maintenance
Light fixtures on several buildings not working with no cover exposing bulb
Resort style pools??? Really???
Sorry....but I would not call this place home
Yard art sitting outside resident apts
Fountains not working....disabled
Parking lot needing extreme maintenance
Light fixtures on several buildings not working with no cover exposing bulb
Resort style pools??? Really???
Sorry....but I would not call this place home
Tolvia Wilcoxson
Dec 13, 2020
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This is a beautiful place to live, however, it’s been brought to my attention recently that this apartment is pulling a fast one on me with my money.
When I moved in during the summer, leading all the way up to November, I get told that I had a small balance due for “utilities and trash” even though they had me set up a utility billing service with the city. I saw that the small balance for September through November and really had no problem with the amount ($94), and paid it. Then, leading into a new rent billing cycle, I see that I have a new charge, $96, being tacked on to my rent.
When I moved in during the summer, leading all the way up to November, I get told that I had a small balance due for “utilities and trash” even though they had me set up a utility billing service with the city. I saw that the small balance for September through November and really had no problem with the amount ($94), and paid it. Then, leading into a new rent billing cycle, I see that I have a new charge, $96, being tacked on to my rent.
Carlos Ramirez
Nov 20, 2020
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Kim Schimming
Nov 04, 2020
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SAVE YOURSELF!!!
My daughter resided here while she attended Texas State and it was the biggest mistake ever!!! Her apartment flooded on 4 separate occasions with the last flood causing her to vacate her apartment early and find somewhere else to live. They never replaced her carpet or the Sheetrock and she was forced to remain in a home where she was constantly sick. As I am aware that things like this happen we only asked to be refunded her deposit and for the days she was unable to reside on the property. We were actually told we owed them money for not cleaning the apartment even though it
My daughter resided here while she attended Texas State and it was the biggest mistake ever!!! Her apartment flooded on 4 separate occasions with the last flood causing her to vacate her apartment early and find somewhere else to live. They never replaced her carpet or the Sheetrock and she was forced to remain in a home where she was constantly sick. As I am aware that things like this happen we only asked to be refunded her deposit and for the days she was unable to reside on the property. We were actually told we owed them money for not cleaning the apartment even though it
Stephanie Martinez
Nov 03, 2020
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Large cracks in walls throughout apartment. External doors stick to the point of having to call maintenance to come let us out. This problem was not fixed after multiple service requests and phone calls until emergency request was made onr evening after 9 pm.
The door is still not repaired (trim was taken off), and there is a gaping hole in the wall around the door after several weeks of "repair."
A/C filter was requested months ago, and finally provided last night. The complex is supposed to replace these, but have not done so since moving in. They checked it once, but said it did not need replacing
The door is still not repaired (trim was taken off), and there is a gaping hole in the wall around the door after several weeks of "repair."
A/C filter was requested months ago, and finally provided last night. The complex is supposed to replace these, but have not done so since moving in. They checked it once, but said it did not need replacing
Steph Martinis
Oct 08, 2020
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Maintenance takes forever. I have put in numerous repair orders for the same problem. They leave and do not clean up or sometimes finish the job. Walls have large cracks in them...all the way down the wall. Dog park is filthy. Dog stations are frequently empty of bags. There has not been one day I have left my apartment there hasnt been dog feces on my way from my front door to my car. Office staff seem dismissive of my requests when I have had to call after waiting weeks for an online submitted service request
Melanie McCormick
Oct 07, 2020
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PLEASE READ,
Upon move in, my dishwasher and dryer were broken. I had to wait two weeks to use these appliances. Next, my neighbor’s car alarm has been going off all hours of the day and night for a YEAR. I have put in multiple pleas to the office for help. I cannot get proper sleep before work and am losing my peace of mind. My air conditioner has been broken since MARCH. It is now AUGUST. Because of this, I have paid huge electric bills trying to keep my apartment at room temperature. Again, staff have not been supportive. I have leaks in my ceiling when it rains and pretty much half of the
Upon move in, my dishwasher and dryer were broken. I had to wait two weeks to use these appliances. Next, my neighbor’s car alarm has been going off all hours of the day and night for a YEAR. I have put in multiple pleas to the office for help. I cannot get proper sleep before work and am losing my peace of mind. My air conditioner has been broken since MARCH. It is now AUGUST. Because of this, I have paid huge electric bills trying to keep my apartment at room temperature. Again, staff have not been supportive. I have leaks in my ceiling when it rains and pretty much half of the
Paola Anzures
Jul 21, 2020
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Honestly it breaks my heart to write this, this is a beautiful place to live, I absolutely love my apartment but sadly I have a real cockroach infestation...
The people that work here are really nice and that's the only reason I don't give this place 1 star but I'm not happy at all, thinking about getting a lawyer and moving out, is been 2 months, don't feel comfortable cooking or sleeping, tonight I had a roach drop in my head, I've recorded everything, I'm fed up.
If you move here... get as far as possible from the dog park, hope to have a solution soon, I'll update when anything changes.
The people that work here are really nice and that's the only reason I don't give this place 1 star but I'm not happy at all, thinking about getting a lawyer and moving out, is been 2 months, don't feel comfortable cooking or sleeping, tonight I had a roach drop in my head, I've recorded everything, I'm fed up.
If you move here... get as far as possible from the dog park, hope to have a solution soon, I'll update when anything changes.
Michelle Zimmerhanzel
Jun 09, 2017
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So, I don't live at Palazzo apartments but my close friends do. Today we were out at the pool and some how my wedding ring and band got left out there. I honestly didn't even realize it until someone from the office called asking if we were missing a ring because they knew we were sitting where it was found. I am entirely grateful to who found and… asked around about my ring, and the woman who called.
I think it's amazing that you guys are so friendly and know/recognize who your residents are! I got so lucky! My friends say wonderful things about this place also! Thank you again!!
I think it's amazing that you guys are so friendly and know/recognize who your residents are! I got so lucky! My friends say wonderful things about this place also! Thank you again!!
Rob Ryan Rodriguez
Mar 10, 2016
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Not only is this a beautiful property with friendly and helpful staff, they are community minded as well. They recently became a sponsor and participant in our Annual charity walk A Mile in my Shoes, a symbolic walk to reunite Siblings separated by foster care and adoption. #family4lifelovespalazzo #bestofhayscounty2015
Tammy Jackson
Mar 09, 2016
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Angela Mercier Allen
Dec 23, 2015
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This is one of the best apartments we have ever lived in. The renovations were great, the amenities well kept-up, and customer service excellent. I give 4 stars (wish I could give 4.5) instead of 5 because of some slight maintenance issues like installing a sink faucet sideways and being slow to check out a leaking ceiling. Otherwise, we were sad to leave this place when we moved! The people in the office are great, and even called to let me know I had mail there after I moved out.
Dylan Joel
Jul 17, 2015
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Don't move here RUN, RUN far away. This is the worst apartment complex EVER! From day one we have had nothing but problems. I signed the waiting list almost 6 months prior to needing to move out of my last apartment. The lady in the front office promised me the world to get my $200 deposit for the waiting list they will tell you whatever you want… to hear to get you to sign. When it came time to move in they did not have the apartment they told me they would have for me they did get me into another apartment though, however when we moved in there is a list 2 pages long of the things that
Stephanie Chapman
Jun 14, 2014
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