Experience Midtown West living through a prism of light and air at ARO, extraordinary Manhattan rental residences conceived with innovative design, exquisite finishes and exceptional amenities that make it an inviting place to call home. Reinterpreting the iconic Midtown West skyscraper, its curved form maximizes inspiring and dramatic views that take advantage of these no-fee luxury apartments' central location in Hell's Kitchen, Manhattan.
Rising over 60 stories, ARO's striking form features a sculptural cantilevered design of fluid twists and curves. The award-winning architecture by CetraRuddy accentuates transparency and light, with floor-to-ceiling windows that offer sweeping views of all of Manhattan, including Central Park and Columbus Circle, along with Midtown West and Hell's Kitchen below.
Rising over 60 stories, ARO's striking form features a sculptural cantilevered design of fluid twists and curves. The award-winning architecture by CetraRuddy accentuates transparency and light, with floor-to-ceiling windows that offer sweeping views of all of Manhattan, including Central Park and Columbus Circle, along with Midtown West and Hell's Kitchen below.
Reviews (17)
Jan 17, 2022
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I liked living in Aro. Mainly because my unit had a balcony where I would have brunch. The building staff is lovely, they were always so nice to me and my dog. Michael and Maria in the leasing office seems to be overwhelmed by their workload. So if you contact them later in the afternoon, you won't get a response. It's better to email them again in the morning to make sure they read your email. Personally, Michael was better in replying to my emails promptly than Maria.
I personally had great neighbors and the only downside was noise level (which was moderate but the noise travelled down a rectangular
I personally had great neighbors and the only downside was noise level (which was moderate but the noise travelled down a rectangular
Chris Lam
Dec 19, 2021
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FIRE MICHAEL. EVERYONE HATES HIM. Do this beautiful building and construction justice and hire only kind and attentive staff who actually want to help people get houses, not shoo them away. Respond to emails and do your job right. Listen to the constructive critism people are telling you and dont just read this review and go "F that guy", IMPROVE.
Howard Reichel
Dec 16, 2021
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Michael Nathanson
Dec 01, 2021
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Wish I could write no stars… I reserved a parking space here for a broadway show with spot hero, and when I came to pick up the car they charged me again for the reservation and when I told them afterwards that I already paid with spot hero, he told me it was not their problem and I had to call Spot hero… The manager or supervisor on duty was awful. Rude, yelled at us, overall worst experience at a garage in nyc. DO NOT PARK HERE! They are looking to overcharge or doible charge. Should be ashamed.
Glenn Connolly
Aug 20, 2021
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The ARO one of the best rental buildings in Manhattan. I’ve been a real estate salesperson for over 18 years, so I’ve seen a lot of buildings and met a lot of leasing managers when helping clients rent apartments. I can attest to what a great building it is and to the high service level of the staff.
Mike McGibney, the leasing manager at ARO, is by far one of the most professional and helpful leasing managers I’ve ever had the pleasure of working with in all my years in the real estate business. Mike went beyond the call of duty to help clients of mine secure apartments at the ARO. I was
Mike McGibney, the leasing manager at ARO, is by far one of the most professional and helpful leasing managers I’ve ever had the pleasure of working with in all my years in the real estate business. Mike went beyond the call of duty to help clients of mine secure apartments at the ARO. I was
Ahmed Ragab
Aug 20, 2021
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Laurent Lisimachio
Jul 24, 2021
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I love living at ARO. I am not a staff member and have no incentive leaving this review. I don’t understand why people say leasing isn’t responsive. Michael replied to my emails super promptly. He is so patient and so friendly. Maria at the main office is very professional. This is a very high end building. The cost is commensurate with the level of service and the world class architecture you are living in. The finishes and the infrastructure in this building are at the level of a top level condominium. And I want to mention Bradley, the head concierge who has an I credibly difficult job dealing
Martin W.
Jul 14, 2021
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Dealing with Michael McGibney and the team at ARO has been absolutely exceptional. More specifically, having secured a breathtakingly beautiful, secure and well maintained apartment for my youngest daughter, who will be attending grad school in Manhattan has allayed this father's worst fears and nervousness.
Many thanks !
Many thanks !
Lynn Kohn
May 13, 2021
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ARO is, by far, one of the most attractive luxury buildings in the city. There are so many great qualities to highlight, including floor-to-ceiling windows, the views, superior appliances, location, but my favorite? The rooftop pool! It’s gorgeous, and I like that the membership is capped, so that it never gets crowded. Also, Michael, the leasing manager, is knowledgeable, friendly and very helpful.
Kayla Wayne
Apr 26, 2021
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This place deserves 0 stars but 1 star is the minimum.
Leasing office/agent: Though streeteasy listings look nice, the leasing office is non-responsive and incredibly rude. The agent Michael is also very arrogant and does not respect potential tenants whatsoever.
Apartments themselves: Looks nice but the good looks are all the veneer as everything will quickly break down. For instance, the flooring and cabinetry is all wood veneer that will quickly break down. Insane amenity fees.
Management copy pastes reviews in response to 1 star reviews, how about the building examines from inside why they
Leasing office/agent: Though streeteasy listings look nice, the leasing office is non-responsive and incredibly rude. The agent Michael is also very arrogant and does not respect potential tenants whatsoever.
Apartments themselves: Looks nice but the good looks are all the veneer as everything will quickly break down. For instance, the flooring and cabinetry is all wood veneer that will quickly break down. Insane amenity fees.
Management copy pastes reviews in response to 1 star reviews, how about the building examines from inside why they
Alex Peter
Apr 17, 2021
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Lived here for a year and a half so far and it's been a good place to weather the pandemic.
Management in general is a bit obtuse, but there's a lot of great people working here. I was surprised to see other reviews railing on Michael the leasing agent since he was super nice to me. There was another leasing agent who gave me weird vibes though back then.
The apartments are pretty good. Some of the views are wonderful. My unit is so sunny that I'm annoyed they didn't include blackout curtains (the built-in solar shades are not thick enough to enable proper sleep). Some of the layouts are a bit
Management in general is a bit obtuse, but there's a lot of great people working here. I was surprised to see other reviews railing on Michael the leasing agent since he was super nice to me. There was another leasing agent who gave me weird vibes though back then.
The apartments are pretty good. Some of the views are wonderful. My unit is so sunny that I'm annoyed they didn't include blackout curtains (the built-in solar shades are not thick enough to enable proper sleep). Some of the layouts are a bit
Blake T.
Aug 31, 2020
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LOOK ELSEWHERE FOR YOUR NEXT APARTMENT!
I'm staying here in corporate housing for a few months, and I considered ARO for my permanent home. Here's why I chose to look elsewhere:
1) Access to the rooftop costs $2500 a year per person (not per apartment), and that price doesn't include guests!! If you want to bring a guest, you have to pay $75/guest for a day pass. There is staff at the rooftop that enforces these restrictions. You can't access any part of the rooftop without paying this fee.
2) Even if you pay for the rooftop, you still have to pay for the gym, which is
I'm staying here in corporate housing for a few months, and I considered ARO for my permanent home. Here's why I chose to look elsewhere:
1) Access to the rooftop costs $2500 a year per person (not per apartment), and that price doesn't include guests!! If you want to bring a guest, you have to pay $75/guest for a day pass. There is staff at the rooftop that enforces these restrictions. You can't access any part of the rooftop without paying this fee.
2) Even if you pay for the rooftop, you still have to pay for the gym, which is
M. F.
Sep 11, 2019
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I visited Aro and it was so dusty and you could see nicks and dings and missing paint everywhere - the quality of the work was shoddy. Most importantly though - the management was completely rude to my broker and in turn rude to me. Their leasing staff acted unmotivated, unprofessional, and pretentious.
Michael L.
Jul 12, 2019
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AVOID ARO! We moved into a 2bed/2bath three weeks ago and it has been a nightmare trying to get management to fix the issues in our apartment. We signed a lease in March, for a June 27th move in and the unit was 95% ready at the time we signed the lease (final cosmetic touches were left). Management decided to wait until move in day to complete the remaining work, and never did a punch list walk prior. There was an entire construction crew in our unit painting, caulking, fixing millwork, etc as I was supposed to be conducting a walk final walkthrough before allowing my movers (who were on the
J. R.
Mar 07, 2019
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I have experienced only exceptional interactions with the folks at Aro. From the moment we visited the leasing suite well before the building was available for occupancy, the leasing staff (including the wonderfully helpful and responsive Yahira) was on hand to answer all of our questions and show us around, including trekking 3x up 10 flights of stairs for us to view the unit (this was before the elevators were operational).
Since we moved in, the concierge (Bradley), the management staff and the bldg's super have all been equally as helpful. Every request has gotten answered promptly.
Since we moved in, the concierge (Bradley), the management staff and the bldg's super have all been equally as helpful. Every request has gotten answered promptly.
Fellenbaum F.
Oct 27, 2018
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Ahmad M.
Oct 06, 2018
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Was excited about this place, but Yahira at the leasing office is rude and unprofessional. Not only was I forced to reschedule multiple appointments because they weren't ready to show the building, but the rudeness with which these cancellations were handled was even worse. Waste of time. If this is any indication to how poorly run this building will be, good luck with the headaches future tenants. Hard pass
