We are tour guides, here to help navigate your property's specific terrain of challenges and opportunities. Customized and calibrated, our approach is constantly modified to meet the varying needs of our clients. By focusing on the distinctive attributes of each property, we are able to pave a tailored path that drives tangible results and desired returns.
From interior decor to exterior maintenance, talent development to guest retention, room service to table service, Charlestowne cares about it all. We incorporate the latest technology to help hotels segment their customers, forecast demand and manage profitability in a complex landscape of distribution channels.
From interior decor to exterior maintenance, talent development to guest retention, room service to table service, Charlestowne cares about it all. We incorporate the latest technology to help hotels segment their customers, forecast demand and manage profitability in a complex landscape of distribution channels.
Services
Independent hotel managementhas been a cornerstone of Charlestowne Hotels' business for more than 40 years. Ranked one of the industry's top management companies (Lodging, HOTELS), Charlestowne specializes inlifestyle, adaptive reuse, collegiate, branded, soft-branded and condoproperties spanning a range of markets including urban city centers, secondary cities and resort destinations.
While on her path of self discovery, Angela joined the hospitality industry as a front desk agent, helping out a friend who was the Assistant General Manager of a Hampton Inn. 9 months later, she was the AGM of that same Hampton Inn and hooked on hospitality. Angela worked with us as the Director of Human Resources while we managed The DoubleTree in Downtown Charleston.
From financial planning to staffing, local outreach to party planning, Charlestowne is the partner you need to be open on time, on budget, and fully equipped to succeed in the marketplace. Charlestowne creates, positions, and evolves brands that emotionally connect with guests, create lifelong relationships, and stand out in a crowded marketplace.
We excel in blending innovative strategy with efficient execution to develop and deploy successful marketing plans. We couple hands-on training of property staff with proprietary systems to maintain both the quality and efficiency of financial procedures. We incorporate the latest technology to help hotels segment their customers, forecast demand, and manage profitability in a complex landscape of distribution channels.
In recent years, the hotel industry has become littered with tired buzzwords, desperately beckoning guests to enjoy curated and local authenticity at their boutique accommodations. With so many arms outstretched to grab hold of the lifestyle trend, few stop to contemplate what style of life they are even offering.
Reviews (3)
Adam R.
Aug 28, 2018
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I am driving into Myrtle Beach on a Friday night. The house we rent is not available until Saturday. Surfside Beach Oceanfront Hotel will not let me stay there as they have 2 night minimum stay. Imagine a business that does not your money? I have stayed there in the past and no issues with the 1 night. Terrible business practices!!! And no one can tell me why, only that it is corporate decision. So I guess i will look around for another hotel who wants my money.
Westin Lord
Jul 18, 2017
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I have stayed at several of their properties and can't sing their praises enough. I am not the easiest guest in the world as I expect certain amenities and services when paying top dollar for for a hotel. They walk the fine line of being attentive, efficient, and helpful without bothering you. Whenever I go on vacation, I check to see if they have a property because they are always my first choice! I have to guess that anyone that doesn't agree with me on this is either a bad person and or using reviews to get free things.
Mona Gathers
Oct 06, 2015
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I was an guess at the Litchfield Inn in Pawley's Island although the room attendents were very helpful the supervisor , "ERIC" WAS VERY UNPLEASANT when asked for extra towels and regular coffee he snapped as if it was a problem so I had to ask the person at the front desk, Thanks to Wayne he gave me what I needed, but I will not stay their again.
