Real Estate Associates

Critical: Professionalism, Quality, Responsiveness, Value
There may be some better associates employed by REA but I had the misfortune of dealing with the worst. He was unmotivated, dishonest, oily, and greedy. You'd be wise to do business elsewhere.

This is going to be a long one, so buckle up kiddos.
I’ve been renting under this company for a little over three years and at first it was tolerable but I quickly realized that it was all continuously going downhill.
The quality vs price of the condos I am in doesn’t match up at all- black mold, caving ceilings, leaks- you name it.
We were forced to move suddenly and so we had no choice but to take what was available- but we were never shown that property and when we asked we were not allowed to see due to them “preparing” it.
What we got, after that (for an increased price as well

Had to edit and add this. It's funny that once I posted the review, I got the quickest response despite all the unanswered phone calls. I said what I said and I stick to it! Your explanation is to make you all look good. Again I said my peace and I stick to it!
Didn't have much of a problem renting from them but when I moved out and received the security deposit and had questions regarding it, no one seemed to be able to answer my questions. The office had no information on the payout, who then referred me to the maintenance man who I had a hard time getting up with, to him telling me ( after

Worst rental company in history. Absolutely the worse , do not rent from them. I moved out over a month ago still no word on my deposit and my account is still showing I owe them rent which I don’t. Not only did they remove and throw away items out of my home before my lease was up, they haven’t given me my deposit yet? They move slow and they’re horrible at communicating. They act like they can’t answer questions to save their life, it’s sad really.

DO NOT RENT FROM THIS PLACE. They are terrible communicators. Avoid working with Tiffany Ivy at all cost; she is the least helpful person you could ever imagine trying to work with. This company will steal your money and clearly do not care about their customers or doing what is right. I’m not sure how this company gets away with what they do, but stay away! I wish I would have read reviews prior to signing a lease with them, as plenty others have had the same terrible experience unfortunately.

In December 2016 I suffered a stroke and was incapacitated. Over the next several weeks I had to regain the ability to walk straight and suffered severe memory loss. I notified REA of my situation, and told them I'd be moving out when my lease was up in March.
Because of some Financial drama I was unable to pay the rent on time and then an eviction was filed, fair enough. So, I contacted REA and was told by them AS LONG AS I PAID BEFORE THE COURT DATE the process would be put on hold. I paid amd wouldn't you know it. REA's attorney did not check that the rent was paid and continued

I rented from them for 2 years!! Everything was fine until my last year..... The home I was renting was being sold an Real Estate Associates felt the need to make me wait 60 days for my deposit to come up with ways An fees not to give me my deposit back which was over $3000!! Never returned any of my calls or messages!! Made up things an charged me for anything they could things I didn’t even do or things that wasn’t even damaged. Then added a extra $1000 to my bill!! Greedy, Greedy Vultures!! Basically built a new house to sell on my dollar. I should have hired a lawyer. Can’t trust them

I signed my lease today with REA. I had the pleasure of working with Ms. Renee, whom I named my "housing angel". She is such a sweet and helpful person. She was very knowledgeable about the properties that I was interested in and she went beyond the call of duty to assist me. I won't move into my new townhouse until July, but what I've seen so far from REA, I would definitely recommend them to others. They processed my application within two days and then called me with an approval. Ms. Renee sits at the front desk and greets everyone with a smile. I want her supervisor to know that he has a special

My name is Catherine Cooper and I have recently had the pleasure of working with Ms. Renee while looking/applying for an townhouse to rent through REA. Words can't describe how helpful she has been. I admit that I have been a handful and a bit needy, but she has been super sweet and helpful the entire time. Ms. Renee is very knowledgeable about the properties and really wants you to be satisfied. I would recommend everyone to use REA for their rental housing needs. I have not yet been approved for a property yet (just turned in my application on today), but regardless of what happens

I am a current tenant and i am EAGERLY anticipating the day i can move, unfortunately i have only been here 3 months. What is NOT on the lease agreement is if you break the lease there is a addendum that makes you responsible for the rent after you move out until some other poor soul rents the property. The office staff is wonderful when getting you to take possession of the property but it all goes down hill from there. Maintenance is HORRIBLE, and requests/complaints to the office fall on deaf ears once you start renting. The home I am renting has numerous ONGOING issues and my requests are either

Very professional and caring agent. Always have completed my maintenance requested within 24 hours. Office staff is very friendly and I can always count on a good laugh with Renee when I go in to pay my rent. I hope to stay with them for a long time.

Reliable and Friendly

I worked with John at Real Estate Associates for years. He was the only property manager to respond to my cold call to property managers in the area when I bought my house and asked for someone to come out for an interview and to see the house. John arrived quickly and on time and got the contract. Throughout the years, Real Estate Associates responded quickly to all maintenance issues and the rent was collected and sent to me consistently on time every month. Real Estate Associates also did a great job of screening tenants and putting quality tenants in my property who

Real estate & Associates really did a number on me and I think Julia might be a racist as the other reviews said if you want to live with your landlord rent from Real Estate Associates and you get to see your landlord every day in the detached garage behind your house, plus I'm being sued now for the last month's rent and they have my security deposit which is the rent and a 200 pet deposit and I left the house in remarkable great condition they're just really unprofessional and I would not recommend renting from them the only people who have had great experience with real estate

I was very surprised to see the negative reviews for Real Estate Associates on Yelp (tip for potential tenants - check out their Google page. It has dozens of positive reviews!). My housemates and I have had nothing but positive experiences with REA in the year and a half we've lived in one of their properties. Maintenance calls have always been handled promptly with friendly service.

I don't write reviews often, but last week Julie from REA saved my butt with an act of generosity that cannot go unthanked! I managed to forget my wallet at home when I left for an an important flight

We had a very similar experience to most of the others here. We were promised items would be fixed or repaired before we moved in but once we signed the lease we were told that if we wanted those items fixed we would have to pay for part of the repair. Which we did. Now that we are moving out they are trying to say those items are damaged and we need to pay for the repair so they kept our deposit. In the end we paid the entire cost.

They don't respond or will not fix anything unless it is in writing. Calling their maintenance department is a waste of time. You will be told they are coming

Let me just say I've had bed bugs for almost 3 weeks with no exterminator and not even a call back from the head of the maintenance department. But they expect their rent to be on time. Not a happy camper being feasted upon at night. I wish they could walk in my shoes.

When we moved into the townhome the carpet was dirty and despite our complaints they did not have it cleaned. We had already signed the lease (because we were told it would be taken care of) so we took care of it ourselves.

We've always paid our rent on time and are/were good tenants.

Now that it is time to move out, we gave them 30 days notice and with two weeks left they want to parade people through our place having absolutely no care or concern for our privacy or the huge inconvenience it causes.

I would not recommend them.

My experience with the Real Estate Associates team was a pleasant one. The entire staff was very helpful and understanding throughout my rental housing search. The R.E.A. staff showed my family and me compassion and patience. Throughout my search I felt confidence that they had my best interest at heart. I really appreciated the Real Estate Associates team and look forward to working with them in the future.

Thanks to Julie A. and the staff at Real Estate Associates for their excellent service in helping me to find the perfect townhome in Durham. REA has a thorough screening and application process to get quality tenants into affordable rental properties. I also appreciate the recommended upgrades for new carpet and paint from Julie and approval by the owner. The place is beautiful and will be taken care of. I'd also like to thank the maintenance and cleaning staff for such a quick turnaround time so that I could move in sooner than the original move-in date. I would highly recommend REA for your rental

They are very unprofessional, they don't know how to conduct business with that being said as a result they had to fire a good employee named Tim however they have Kevin who is wonderful, John Bowden needs to be replaced along with the entire front desk and back office workers who are rude, slow, and work on their time making you JUST A NUMBER. KEVIN is the ONLY one in the office that cares and everyone else's will do you wrong and have you paying more money and more headache than any rental office I've ever known. BEWARE They will be the put on the list of SLUMLORDS soon and I hope

It is such a blessing to love what you do. As a Realtor with Keller Williams Preferred Realty, there is nothing like working with other agents who work as hard as you to get the job done. I have been blown away with my experience with the Real Estate Associates in Durham, NC. I was on a very short time crunch for a client and immediately went to the Real Estate Associates because they are a branded name, and known for rental of homes in the area. I never knew this encounter would be as terrific as it was. Kevin Smith, was so professional, kind hearted, and just a great person from beginning to

These folks are very unprofessional. They don't return phone calls nor respond back to you. We made a deposit and qualify financially and then they tell us no place is rented... What a scam for the $75 they took. Renters beware...do not do business with this company...there are so many more reputable folks to deal with. They are not trust worthy.

My experience with Real Estate Associates Inc. over the past 8 months has been nothing but negative. They claimed to lose my application, deposit and key at the office all before I moved in to the property. They attempted to charge me to re-do them until I eventually presented receipts. My rent payment has been lost multiple times and the unpleasant office staff tried to convince me that I did not pay it, even though I present a receipt.
After a big fiasco of moving in (and them not even inspecting the premises), I inherited covered up mold, a leaking roof, full dryer vents, clogged drains and