Welcome to Emerald Property Management, Oregon's experienced choice when it comes to affordable homes and apartments for rent and professional property management services. We manage properties and offer rentals in Springfield, Eugene, Portland and the surrounding areas. For investment property owners, we protect your investment while minimizing your hassles.
From securing tenants to collecting rents and property maintenance we can handle it all. We manage single-family homes, multi-family properties and even commercial rental units. Learn more about our services in our Property Management Services area or contact us to discuss your property. We are available 24/7 in property emergencies.
From securing tenants to collecting rents and property maintenance we can handle it all. We manage single-family homes, multi-family properties and even commercial rental units. Learn more about our services in our Property Management Services area or contact us to discuss your property. We are available 24/7 in property emergencies.
Services
Emerald Property Management was founded over 30 years ago with the intent of becoming a provider of world-class service in the property management business. Our innovative business model integrates the customer service and management disciplines of the institutional property management industry at a local level.
Emerald Property Management provides an extensive array of property management services for investment property owners throughout Oregon. It is our desire as professional property managers to make your investment as profitable as possible and to protect your pride of ownership. Supply rental applications and all other documents necessary to meet Landlord/Tenant Laws.
View your financial statements, access shared documents, and set up your online payment options. The online Owner Portal streamlines communication, protects your investment, and helps you maximize the value of your properties. Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.
A: If you have a maintenance emergency, please do not use the online portal. Please call our 24/7 maintenance line by dialing (541) 741-4676 Ext 505. Emergencies include, but are not limited to, water leaks that can not be shut off, stove/oven not working, no hot water, No heat, No working toilet (and the only one in the unit), no working fridge or locked out of your unit (fees may apply).
Reviews (10)
Just Me
Jan 31, 2022
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I am updating my review. I still think many of Emerald's properties are awful but the current staff can't really be expected to be better then our current government. Some people in the office really do care but the job they have to do is so huge it can sometimes look like they are doing nothing. I really wish they would fix the laundry room but I also have a real estate license and understand that if the owner doesn't fund it there's nothing they can really do about it. Today, I appreciate Kyle in the office for being a real person and understanding my pain. Even getting back to me on a Sunday
Roger Kurth
Jan 31, 2022
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Katie Holder
Jan 22, 2022
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Our rental was sold and put into management by Emerald for the last four years. We have seen a MAXIMUM rental increase each year coupled with slow & minimal maintenance, little to no yard care, and rude customer service. Please save yourself the headache and do not rent from Emerald Property Management. If you are a home owner in need of rental management, your tenants will not be happy if you choose Emerald.
Dagny
Jan 19, 2022
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So, I've had my microwave out for months now! I've called them multiple times to get the issue resolved. The microwave controls the hood to the stove. None of it is worked. The electricians blame the microwave and the microwave isn't working cuz of the house line. Yet, they said they knocked on the door and just left. 4 times i had multiple people home and they didn't hear anyone knocking. Let alone making me take multiple days off for the same issue and then ghosting me.
Then bring in a microwave that obviously had metal in it at one point. A used one. Then replace it to find out it's the electrical
Then bring in a microwave that obviously had metal in it at one point. A used one. Then replace it to find out it's the electrical
Christine Knauff Robertson
Jan 19, 2022
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This company and all the employees I've had the privilege to work with here have been AMAZEING🌟😊 The customer service , the politeness, professionalism and friendlyness, goes beyond any other p.m. I've ever worked with. They always are in a timely manner and I appreciate all they have done for me. I'd definitely give a big thumbs up for others to rent from them their selves. 😊🌹
Luke Baker
Dec 22, 2021
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Tyren Sorrell
Dec 04, 2021
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My apartment had not been cleaned prior to move in, the toilet didn’t work, there are holes in the walls, electrical problems, and rodents in the walls. I have requested maintenance for all of these issues and only the toilet has been addressed in the 5 months I’ve lived here. When I wanted my heater repaired I was given a space heater and was told they would “see me in court” if I wanted anything more. Not to mention I have druggys crawling around in my addict and in the crawl space. Classy company. To top it off I’m paying almost $800 a month for a 200 sq ft apartment with no kitchen
Karena Peters
Nov 07, 2021
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Rented apartment for 2.5 years. Maintenance is good at responding n completing repairs. However they have a habit to renting to drug addicts. Had multiple overdoses in the complex I rented. Cops there all the time. Crazy people living in laundry room . So much drug traffic I couldn't take it anymore n moved. They made no effort to clean up the property what so ever. One tenant died from overdose n others were still allowed to stay. Back in the early 90's they were a great rental company. Won't ever rent from them again
Andie Millward
Nov 06, 2021
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The only person willing to send me any kind of response was a woman Jenna. Who passed me to Katrina back and fourth for week's! Over a month! The last e mail response I got literally said " if your application is approved someone will call "
That was it! I waited for weeks for a response like that? You'll have better luck and less frustration talking to a machine!
That was it! I waited for weeks for a response like that? You'll have better luck and less frustration talking to a machine!
Brian Gillespie
Oct 24, 2021
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Great response about the water leak under the sink. Basically next day got fixed. But no response about the broken off light bulb in our oven for months. Not burnt out. Broken off. Sent in maintenance request months ago, but no response. Other than that. Great being here. Any other maintenance issues resolved. Decent price for where we live.
