Incline Property Management has been working with homeowners in the Reno, Carson, and Lake Tahoe region since 1979. We are experts in quality second home care, especially within our harsh mountain environment. We want you to enjoy your Tahoe experience to the fullest, letting go of any worries that come from being away from your home.
From grounds maintenance to home cleaning and inspections, to customized concierge services, we make life easy by being your one-stop-shop for the care of your property and home. Spend more time relaxing and less time worrying. From routine maintenance and cleaning to a personal concierge, our home services program offers a complete range of services to ensure that your home and your visit is on par with your high standards.
From grounds maintenance to home cleaning and inspections, to customized concierge services, we make life easy by being your one-stop-shop for the care of your property and home. Spend more time relaxing and less time worrying. From routine maintenance and cleaning to a personal concierge, our home services program offers a complete range of services to ensure that your home and your visit is on par with your high standards.
Services
IPM has been providing community management services since 1979. We provide superior customer service to over 5,000 homeowners through 90 homeowners associations in the Reno, Carson, Dayton, and Lake Tahoe region. Provide friendly, compliant, and professional management services to our homeowner associations.
House Checks and Concierge services are an ideal way to guarantee quality upkeep for a vacation rental property or your second home. IPM provides second homeowners with an all-inclusive home and property care program. Our team treats every home as if it is our own, approaching each property with the individual attention that it deserves.
The last thing you want to do in Tahoe is spend your time cleaning. We see the big picture, but we know that it's the tiny details that matter. Your home or office will be cleaned thoroughly and meticulously, leaving no surface untouched. From deep cleans to regularly scheduled cleans at your residence, business, or rental property, our staff takes the time to ensure everything is sparkling and fresh.
IPM is a Nevada licensed general contractor (NV#0073611). We have the expertise and the resources needed to provide for all of our clients' building and maintenance needs. We know the impact that the Lake Tahoe region's various seasonal shifts can have on homes. You can always trust IPM to get building and grounds maintenance completed correctly and professionally.
IPM manages commercial and residential long-term rentals every step of the way. Since many of our property owners are absentee owners, we take the worry out of the day-to-day management of their property. From property listing, assisting in tenant selection, finalizing lease details, and seeing to any and all property maintenance needs, IPM is your one stop company.
Reviews (26)
David Bradley
Jul 14, 2021
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Barbara R.
May 14, 2021
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Joseph Hamilton
Dec 11, 2020
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Erin Ilgen
Oct 12, 2020
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Sue P.
Sep 25, 2020
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Tim Hall
Sep 07, 2020
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Juan Corsillo
Jun 17, 2020
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Positive:Â Professionalism
We live in Third Creek and want to say that the team that works on our property are amazing. No matter how deep the snow is, we can count on Chayo and Edgar to make us feel safe in our home. My driveway is always clear when I go out. Thank you for having such an amazing team, who are very hard working and friendly.
We live in Third Creek and want to say that the team that works on our property are amazing. No matter how deep the snow is, we can count on Chayo and Edgar to make us feel safe in our home. My driveway is always clear when I go out. Thank you for having such an amazing team, who are very hard working and friendly.
Michael A.
Oct 24, 2019
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Our small association migrated to IPM this year for our exterior maintenance after we had big problems with another company. They have gotten a lot of bad reviews here on Yelp, but we have had quite a good experience with them. Keep in mind that they do not do our financials. When the prior guy left us in the lurch on spring clean-up, IPM came to our rescue. Our grounds look 100% better than they did last year and their staff and owner seem very responsive to our requests. All of our owners are pretty happy with their services and friendly staff and our lovely grounds. Our confidence is such that
Gary T.
Aug 20, 2019
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Ned Riley
Nov 11, 2018
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Erica I.
Aug 18, 2018
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Our family agrees with all of the reviews on IPM seen here on Yelp. The only "good" reviews appear to have been written by staff such as the one from "ONLINE R" on 9/21/13.
Our situation started when the building was to be painted this summer. We were given two notices detailing the date the painting would begin. No other information was provided. There was little management of the painting third party service who moved our property from our back yard, balcony and front entrance on three different occasions. On all three occasions they piled our expensive outdoor furniture
Our situation started when the building was to be painted this summer. We were given two notices detailing the date the painting would begin. No other information was provided. There was little management of the painting third party service who moved our property from our back yard, balcony and front entrance on three different occasions. On all three occasions they piled our expensive outdoor furniture
Steve Cohen
Aug 15, 2018
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K. S.
Aug 12, 2018
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We lived in a complex in Incline Village for 9 months under IPM management. We broke our lease 3 months early to get away from the rudeness and abuse from the senior property manager at IPM. A new roof was installed resulting in our unit and personal property being water damaged. The property manager never came to personally view the damage, which included damage to a 100 year old Chinese rug, leather sofa, and the top of a very expensive china cabinet. Although the manager never personally viewed the damage she suggested that our houseplants ( which we don't have) did the damage, not the
M. M.
Jul 20, 2018
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John W.
Jul 19, 2018
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Jennifer Nordell
Sep 19, 2017
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Jaclyn Schumacher
Jun 25, 2015
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Horrible customer service! Lack of communication! No follow through to customer requests! Based on the level of my experience I have had with them I would never use them again and go else where!As read on yelp reviews other people had problems getting their deposits back and so did we!!! We were charged an outrageous amount for cleaning that was taken out of the deposit. $400+ just to clean the carpet and an additional $200 to clean the house that was way cleaner than when we moved into it!! Said they would provide invoices and never got them even though I asked for them at least 4 times!! Them
J. M.
Mar 23, 2015
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If you like
-strange Hispanic men looking in your windows
-snowplows that come 2 days late
-your phone calls NEVER being answered
Then IPM is the property management company for you.
I've sent emails, letters, and have left numerous messages. None of them get replied.
Just walk into their office and cause a scene. That gets results.
-strange Hispanic men looking in your windows
-snowplows that come 2 days late
-your phone calls NEVER being answered
Then IPM is the property management company for you.
I've sent emails, letters, and have left numerous messages. None of them get replied.
Just walk into their office and cause a scene. That gets results.
Online R.
Sep 21, 2013
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Michelle J.
Sep 18, 2013
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I have used IPM for snow removal and landscaping for our HOA. They always respond in a timely manner, they advise ahead of time what the costs will be and are always professional. I appreciate that they always follow up after a job is completed to ensure everything is satisfactory. I have worked with other property management companies, but I have never had one that is as responsive and thorough on their work as IPM. I would highly recommend IPM and will continue to work with them.
Lee F.
Dec 04, 2012
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J. B.
Feb 14, 2012
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Shinji T.
Oct 06, 2010
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Our HOA has selected IPM for property management for our 2nd home up at Incline Village. I'm must say I'm not impressed with their responsiveness. No confirmation to inquiries, the management seems to be uncaring, and generally feels less professionally run than other management companies I've dealt with in the past. It appears that the organizational structure there is very hierarchical where the employees are not empowered to take care of problems without the management intervention.
Joe F.
Jul 16, 2010
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The rudest property management firm I have dealt with in North Lake. Unprofessional, and discriminatory. They had a terrific property available for a year lease still posted on their webpage and craigslist as of the morning I went in. Their office hours were 8-5 on their door and answering machine so I drove down at 8:05 hoping to get their early and snatch up this great deal. Sign on the door read, office meeting, closed until 9:30. Fair enough, although I don;t see why a receptionist can't guard the front desk and field inquiries from prospective clients. I went and got breakfast and
Christina O.
May 14, 2009
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I have used Incline Property Management for my vacation home off and on for the past two years, and they have been great. They have been extremely polite. I am shocked to read the other review. They always call to inform me ahead of time of cost, and have offered suggestions to keep cost down. I have used different companies over the past ten years for management and service, and this is the first time I can say something good about one of them. Keep it up, and maybe the others up there will start to take better care of their clients also!
Stephanie J.
Nov 06, 2008
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I really can't stand these people. I have been working with them for about three years now and not once have they ever been accommodating, pleasant or timely. I own a second home in Incline Village and these people are in charge of my HOA and I have to say it's like pulling teeth to get anything done around there! They don't respond to emails or phone calls in a timely manner. I was late once on my monthly dues and they let it go for over three months and then were completely rude to me when it was time to "pay up." Whenever I speak to the front desk staff they are always
