Indigo Real Estate Services
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Indigo Real Estate Services
Indigo Real Estate Services was founded in 1996 to provide focused and pro-active management services for Seattle area multifamily investors. Our business model is to align with clients who value our hands-on, collaborative, and proactive approach to development and property management. The Indigo suite of services includes marketing/positioning for new and existing projects, design/development services, lease-up and stabilized management.

Having garnered local and national recognition for excellence, Indigo specializes in multi-family investment and operational services built on a foundation of knowledge, creativity, community and sustainability. Indigo is known as a company that consistently provides superior returns for our clients and attentive service for our residents.
Services
Indigo Real Estate Services Offers a Comprehensive Suite of Services. We build strong relationships with our clients and passionate connections to our projects. Indigo combines years of development and management expertise with real-time market data from site teams in order to offer comprehensive insight into today's market.
Indigo Real Estate Services offers a full-service property management platform for multi-family and mixed-use properties in all phases of the investment cycle including: urban high-rise, mid-rise, garden style and affordable communities. The Indigo approach is specifically tailored to each client's investment objectives.
Indigo is a close knit group of talented professionals seeking to be the best property management firm possible. We pride ourselves in successful service delivery grounded with a dedication to INtegrity, DIligence and a GO-for-it attitude. Indigo's portfolio of communities is growing.

In addition to our current portfolio of 7200 managed residential units, we currently have more than 4,000 units in development, including exciting expansion into new markets.People who join the Indigo team are talented professionals who strive to grow in their respective field. Our team members make a true difference.
Reviews (14)
Lydia Velazquez
Lydia Velazquez
Jul 07, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I am so glad we came across Encore! It’s located in such a great spot with great views. The apartment unit is also very nice and designed nicely. One of the best things about moving here was Alexa! She was extremely helpful and patient with us! She answered every question and emailed us back right away. Thank you Alexa!!!!
Jack Elmer
Jack Elmer
Jul 07, 2021
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Positive: Value
Recently moved into Encore Belltown Apartments, business manager was super helpful, kind, and resourceful. It is in a good neighborhood, easy to get around. Maintenance was super helpful as well. Overall a great place to live.
Mariah Young
Mariah Young
Jul 07, 2021
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I moved into Encore Belltown a few months ago.
This is the first time I've rented an apartment as the primary lease-holder and from the beginning, before I even started the application process, the manager has been really patient and helpful. I've had a lot of questions and always got very helpful, thorough answers.
There have been a few things like the elevator needing serviced or an issue with package security (not mine, but someone else--residents were notified about the issue), but it seems like management is all over it when there is an issue and typically it is resolved very rapidly.
The
Jared H.
Jared H.
Jul 02, 2021
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Positive: Quality, Responsiveness, Value
I moved into the Encore Belltown on 6/1/21. The building is extremely clean and the manager Alexa is very good at communicating and understanding tenants needs. My unit was brand new and a good value for a brand new building .
Melissa Hunt
Melissa Hunt
Jul 02, 2021
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I’ve had such a great experience thus far with Encore. I just moved in this past weekend, and although construction went slightly longer than initially expected, Alexa consistently went above and beyond throughout the application and move in process to ensure I was always super clear on next steps. Throughout my time interacting with Encore, Alexa would always respond to my questions basically right away, and I just generally felt really good about her, the management company and the property itself. After moving in I feel even more grateful that I chose this location as my living space. I’ve
Zac Thompson
Zac Thompson
Nov 19, 2020
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The management team here is great. I was moving from out of town to downtown Seattle and they were really helpful.
They also told me cool things to do in the area. So far so good!
Selena Ortiz
Selena Ortiz
Oct 08, 2020
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They allow managers of their properties to violate federal laws. I moved out of Villas at Lakewood and received my final bill from them on April 1st 2020. Given that we are in a pandemic and everything is closed, including their leasing office, and the bill has no way listed to pay it simply says to just “contact them”, I figured I had some time to pay. Well I was WRONG. April 17th 2020 I got a letter in the mail from a debt collector stating they turned my bill over to collections. This is 16 days, or 12 business days. During a global pandemic. I did some research and tenants, under FEDERAL
Chanel Hargrove
Chanel Hargrove
Aug 01, 2020
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This is by far the worst property management company I've ever rented from. The employee they have on site is unprofessional and even though internal employees have complained and tenants complain, nothing is done. When you need to escalate a problem, there is no resolution. The manager of the property manager is unresponsive. If you want a frustrating living experience filled with unprofessional-ism, incorrect billing and lack of customer service, care, consideration and response. Then rent from them. If you like many other require a higher standard, look elsewhere.
Yue Ou
Yue Ou
May 30, 2020
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I live in 1111 East Olive Apartment and our building manager Stephanie is the sweetest! She's super friendly, understanding, helpful and professional. Whenever there're issues in our apartment, they get fixed the next day. I'm very happy with our building management.
Taryn O.
Taryn O.
Feb 14, 2020
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I've only experienced living in Indigo's 1111 E Olive building in Seattle and I've truly had no complaints thus far... I primarily interface with the building manager, Stephanie, and she has done an excellent job maintaining building safety, communicating any changes to residents, triaging maintenance requests quickly, answering random questions/concerns at any hour of the day, and overall creating an easy place to live.
Lisa Stranz
Lisa Stranz
May 15, 2019
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Horrible property management company. Avoid their properties at all costs. They are unresponsive to tenant issues. Update: Indigo replied to my post asking me to email them with specific concerns. I have tried to contact them, no one has responded, so a detailed description of my concerns appears below:
I live at City Center in Lynnwood.
What used to be a lovely new building is now quickly becoming a dump. I have communicated my concerns with the manager here, and with the property management company, Indigo, and neither has been responsive to concerns.
The manager here, Carmen, has an answer
Sean P.
Sean P.
Feb 15, 2019
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Still the worst management company in Seattle. They never respond to any issue and it shows in how they hire and manage buildings. Stay away from any indigo managed property.
Heather D.
Heather D.
Jun 11, 2018
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Absolutely do not ever rent from Bella On Broadway in Tacoma. Last Friday, we received notice that they were increasing our rent by $65 a month. The following week, two of the burners broke on the boiler and our entire building hasn't had hot water now for nearly a week. Management refuses to compensate us in anyway and we cannot seek legal counsel as this is "out of their control" as the part to fix the boiler has been in transit from New Hampshire for several days. Apparently over night shipping is not an option. We have been having to shower at our respective gyms and doing our
Beverly G.
Beverly G.
May 20, 2017
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This review is for Kirkland Crossing Apartments:

I've felt so overjoyed the last couple weeks since Indigo Real Estate Services took over the property management of our apartment complex. Absolutely phenomenal!

WELCOME VANESSA, NNESHA and INDIGO REAL ESTATE SERVICES!!!

What a pleasure it is to have a brand new property management company at our apartment complex who actually cares about the residents and the property! After meeting Vanessa and Caitlin this evening I'm reminded that hardworking and awesome people still exist in the industry. We clicked right away. She "gets it