Park At Humble

I sign up for alerts for apartment availability. My brother was a former resident so I like their apartments and property. I got an alert via email so I visit their office to find out more about available unit. I was told that the website is not always right and there were no units available but there might me one available within two months. They take my information and told me that they will call me back to give me an update on it. Never receive a phone call from them. I called many times but every time the manager is with clients and told me that she will call me back. I never get any call back

When I first move in at the beginning of this year I loved this place. Now they have new management and I hate it, they don’t answer the phone, they don’t take your needs Seriously. For instants my kitchen light went out Sunday I informed them Monday that it was out it’s Friday and nothing has been done. previous management would have had it done that same day! Parking sucks, when I pull into the complex I see garbage all around the dumpsters, not inside of the dumpsters where it belongs. People outside with no shirt on it’s really becoming the projects. When my lease it up I’m out!

The website has contact for details for pricing, but they never answer the phone. They want you to apply online but the login is disabled. How does one even try to get more information if both lines of communication are not working?

This place is horrible! It's no way they care about there tenants since the winter storm they took forever to fix everything understandable but no one has put my smoke alarm nor the lights, at least 4 of my outlets do not work at all. I made a complaint to corporate at least 3 times about the manager Joe who made my wife and I feel uncomfortable he walked into the bathroom while my wife is in there and tried to still hold a conversation with us. He did not wait for anyone to respond after he knocked he just walked in and the fact that no one has responded to me says so much about how you guys run

If i could put zero stars i definitely would. This place is roach infested. When we first moved in they claim that an pest spray was done. Clearly it wasn’t. I signed documentation for someone to come and do another pest spray but it was never done. It was reported two more times and never done. I tried to reach out to corporate but never could find the number. The roaches were so bad in the apartment that we were not able to eat or sleep. We have two younger kids that we were concerned about. This place is horrible and our neighbors are ok with the roach infested place. We packed up and left

Multiple things on the cons living here I will say but but ok and alright is the best words to review here. Compare other places before deciding to stay here 👍

I wouldn’t recommend anyone to move in here. Our place was under uninhabitable, they refused to reduce our rent, let us out of our lease without penalties/fees, and kept pushing the deadline as to when it would be repaired further and further away. I have 3 small kids all under five. We had exposed wiring and our whole downstairs was gutted. We were never updated on progress of the repairs. We had to go check everyday and see no progress, even though all the supplies were thrown everywhere in our living room. We were quoted one week for repairs by the “property manager” meanwhile it took

0/10 wouldn’t recognize anyone in the world to stay at a place that doesn’t care about the safety of the tenants, who lies and plays games & takes they sweet time to fix things. We keep being told it’ll be fixed but everyday it’s a reason why we’re still homeless.

I contacted Parks at Humble inquiring residency here; the person who answered the phone was extremely helpful. I had many questions and they did not hesitate to answer all of them. From the customer service to the pricing I look forward to residing here in the future. I will definitely keep this place in mind when relocating to humble at the end of the year! Thank you!!!

I love the friendliness of the staff. They are always warm welcoming, all the way from the property manager Joe all the way to maintenance team. I put in a few requests and they were all done within a couple days. Both leasing assistants are AWESOME especially Ms.Natasha! She knew I was having a baby during this pandemic and I was really worried. She went out her way to give me a courtesy call to see how me and my baby girl was doing. I love it here so much I renewed my lease and would recommend others to make Park at Humble their home.