Luther Body Works
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Here at Luther Body Works, our facility is outfitted with the most up to date collision repair equipment in the industry. We believe in fast, expert repair service, because we know how hard and inconvienient it is to be without your own vehicle. We do our best to keep you updated and informed about the entire repair process of your vehicle. Proudly serving the Bedford, Carlisle, Lexington, Burlington and Concord MA areas for over 34 years!
Reviews (14)
Milton Corbin
Milton Corbin
Dec 20, 2019
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No easy way to communicate with staff. Called when I arrived and no one answered.
Kyle S.
Kyle S.
Feb 08, 2019
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Great place, car looks brand new, I drove 25 miles to go there. I would definitely recommend to everyone. Was able to leave rental there as well.
Robert W.
Robert W.
Jan 09, 2019
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Totally professional experience from the estimate, delivery to the pickup. Paperwork handled easily with the insurance company, and the promised completion was beaten by a day! Jim was a pleasure to deal with all around. Highly recommended!
Brittany S.
Brittany S.
Jun 28, 2018
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Jim who is the boss is an awesome guy, he went above and beyond showing me they were a good business by calling me with updates on my car, and having it ready as quickly as possible for me I diffidently recommend.
Erica K.
Erica K.
Dec 18, 2017
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Jim at Luther Body works went above and beyond my expectations. I brought in my Honda CR-V with some damage on a Monday and received the car, good as new that Friday. The estimate was that I wouldn't receive my car until Monday, but they were able to put in the extra work so I could have it back on Friday. This was my first experience with a body shop and everyone was so incredibly kind and helpful. Jim stayed an hour after the shop closed on Friday so I could pick up my car after work and was so understanding. I will definitely come back if I ever need to go to a body shop again. Jim and
Aaron S.
Aaron S.
Dec 12, 2017
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Call the guy to see if you could take my insurance claim said he have to pass because it is suspension work I don't recommend calling them and wasting your time
Cheryl M.
Cheryl M.
Dec 12, 2017
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Luther Body Works did a fantastic job on my car! My car looks beautiful! It was done on time, clean and shiny when I picked it up. The interior was cleaned spotless and had a new car smell. Very professional, friendly, honest, and great service. I would highly recommend them. They are a hidden gem.
Virendar Kaushik
Virendar Kaushik
Nov 25, 2017
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Luther Bodyworks provided me with excellent customer service from beginning to end. There was an initial timeline estimate provided. When a parts delay occurred, I was immediately notified and updated on progress when parts arrived. The work was great and all of the billing was seamless. Overall, very professional and I highly recommend.
Mara Briere
Mara Briere
Jul 24, 2017
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Excellent! From the initial phone call right after the fender bender to pick up, the process was seamless. The owner took the time to explain the process, collaborated with me and the insurance company, and the job itself was fantastic.
Paul Pusatere
Paul Pusatere
Jun 25, 2017
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Found this business owner to be very professional and personable. Was able to schedule the work ahead of time and the owner took time to thoroughly explain the process and manage expectations as to expected completion. And in the end, the quality of the job was outstanding!!!
Paul Smith
Paul Smith
Oct 29, 2016
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The owner should improve his communication. Also my car had hidden damage he failed do disclose. They did not fully test car before releasing to me. It was easier to get it finished in another place. He was very confusing. I would not go there again.
Dima Labbasson
Dima Labbasson
Oct 21, 2016
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Unreliable evaluations. The owner literally doubled cost of the repair by the end. Cost of part did not change but the amount of hours tripled. Seriously? I had to negotiate A LOT, and threatened lawsuit to make a reasonable cost. If he does not know his workers - should not run his store. Also he had hard time to give estimates of repair. Every time next week - that lasted for two months.
Never again.
Brianne S.
Brianne S.
Oct 26, 2015
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Had a vehicle back into me a while back and shopped around for different places that may be able to do the repairs. Had nothing but trouble until i found these guys over at Luther. They've been pretty booked up, but the wait was worth it. Professional job, courteous, and thankful for the work. I would absolutely go back. They're not a shop that gets stuff in and out real fast, but if you're looking for a group that does it right the first time, they're your best bet.
Kay A.
Kay A.
May 15, 2014
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We are so happy with the work that Luther did on our son's car. His car looks better than the day he bought it. They were very helpful and professional to deal with and did top-notch work for a reasonable price. Thank you!