The board-certified physicians at North Texas Family Medicine in Plano offer the highest quality of medical care in a comfortable, friendly setting. As your family doctor, we will take the time to get to know you and your medical concerns, and we partner with you to develop practical treatment plans and health care routines that will work for you.
We look forward to serving your general health care needs and so much more. At our office, we diagnose and treat a wide range of acute injuries and illnesses as well as help our patients manage chronic medical conditions like diabetes, heart disease, and high blood pressure. Our preventive care includes vaccines, physicals, and screenings for all manner of health and wellness problems.
We look forward to serving your general health care needs and so much more. At our office, we diagnose and treat a wide range of acute injuries and illnesses as well as help our patients manage chronic medical conditions like diabetes, heart disease, and high blood pressure. Our preventive care includes vaccines, physicals, and screenings for all manner of health and wellness problems.
Services
At North Texas Family Medicine in Plano, our primary care physicians give you the attention you deserve. Because we're a small, independent medical practice, your care is our primary concern. Not billing or bureaucracy. We don't overbook our days or treat people like a number. Instead, our providers and staff work together to offer you the highest quality of medical care in a warm, caring setting.
Our appointment scheduler will respond within 48 hours. Established Patients: You may call our office at (972) 599-2567 to request your next appointment or log in to our patient portal. Instead, contact our office at (972) 599-2567. North Texas Family Medicine in Plano, Texas, welcomes you to our practice.
Board-certified primary care physicians Dr. Heather Akins and Dr. Adam Kaplan and certified physician assistant Angelique Ferraris enjoy making a difference in patients' lives. It's one of the reasons they have dedicated their careers to family medicine. It allows them to provide medical care to patients in and around Plano, Texas, throughout the many stages of their lives.
The dedicated and compassionate providers at North Texas Family Medicine have extensive experience diagnosing and treating children from birth through adolescence. In addition to their training in preventive medicine and the diagnosis and management of acute and chronic illnesses, our pediatric providers have unique expertise in child development and behavior, enabling them to provide the highest quality care for children of all ages.
There are many challenges unique to adolescents. To them, it may seem as though their entire universe is in upheaval. And it's true: at no other time in our lives do so many critical aspects of who we are undergo such significant changes. Your teen is changing physically, emotionally, and behaviorally and often isn't properly prepared to deal with the pressures of adolescence in the best possible way.
Reviews (9)
Sandy Arita Ward
Oct 15, 2021
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Five stars for Dr. Akins, Angel, Angela, Lauren and the rest of the back and front office/reception team. Everyone (with the exception of one, which I will get to) is professional and respectful of your time. I’ve had my medical concerns handled really well and from angles that haven’t be approached by other health care providers. There have been some mishaps with communication, but they were corrected without incident (on their part and mine). If I've ever had to wait, I know there was a good reason, and apologies to follow.
Now for the exception...the “office manager” (I think her name
Now for the exception...the “office manager” (I think her name
Tom Gartguy
May 02, 2021
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James Tu
Jan 24, 2021
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I have been seeing Dr. Kaplan over the past few years. He is extremely kind, patient, and thorough. He never rushes through the personal consultation sessions, takes the time necessary to understand my health history and background, review my health condition and test results with a great attention to detail, and provides me with sound health advice to help me maintain and improve my overall health condition. My wife is also a patient of Dr. Akins, who shares the same office as Dr. Kaplan. I highly recommend the North Texas Family Medicine to anyone who is looking for reliable, dependable, honest
LaNelle Renfro
Jan 20, 2020
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Today I am at a loss for words. Denied medical treatment behind a $30 balance that went unpaid, I even offered my information so they could collect on the payment. I’ve been being seen at North Texas Family Medicine for over 10 years with Dr. Heather Akins. I’ve been there through staff changes, life changes, unavailability for months and everything else. Although it became a point of where my relationship grew more with the physicians assistant, I still felt comfortable because at least I didn’t have to tell my story to 1 million doctors in Dallas and felt like I was home in a sense. I’m
Dorothy Rose
Jul 05, 2019
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Dr. Kaplan is my favorite family doctor ever. Extremely patient in listening to all of my concerns. Spends quality time with you. Doesn't just "check you off the list". Never pushes you into a decision, let's you decide on how you want to proceed. And doesn't suggest/percribe anything he wouldn't use or do himself. Staff and manager great too!
Dan Peek
Jul 27, 2018
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Russell Feroz
Aug 12, 2017
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Megan Wamsley
Aug 25, 2016
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30+ minute wait every single time I come here. My last appointment, I waited 50 minutes and the ONLY reason I finally saw the PA is because I threatened to leave. Had to do that again today. I do NOT recommend this doctor's office. Dr. Akins can't keep her appointments and I think for every late appointment, she should pay my co-pay. I am changing doctor's because I have finally had enough of staring at the filthy floors waiting forever to see her.
Joel Wasinger
Jun 12, 2011
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Dr Kaplan is by far the best doctor I have ever had. He and the entire staff are not only extremely competent, but remarkably caring, empathetic and attentive. Beyond the medical care itself, they do a great job of communicating both the basic information and the details of diagnosis and treatment. Their online portal is a little clunky, but it's quite functional and provides meaningful access to labs and history of appointments, referrals and prescriptions. I would definitely recommend Dr. Kaplan and the entire practice (my wife sees Dr. Akins and has been very happy with her; that's why we scheduled
