Jim's Automotive Service
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Jim's Automotive Service
Jim's Automotive Service is an independent, family-owned auto repair shop serving Glenwood Springs, Co, Chacra, CO, New Castle, CO, and surrounding areas. We are a NAPA AutoCare Center with ASE-certified technicians on staff who undergo continuous training to maintain their certification and stay up to date on the best repair practices for your vehicle.

We're also on hand for preventive maintenance, tires, and wheels. When it's time for your next oil change or you need a problem diagnosed and repaired, call (970) 945-6666 or visit our auto repair shop. Since 2001, our shop has been steadily gaining a reputation for being a quality, fair, and trustworthy service center that our community can rely on.
Services
Jim's Automotive Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a NAPA AutoCare Center, we back qualifying work through nationwide warranty.
We are one of the leading auto repair shops serving customers in Glenwood Springs, Co, Chacra, CO, New Castle, CO, and surrounding areas. All automotive repair and mechanic services at Jim's Automotive Service are performed by highly qualified mechanics. Our mechanic shop works on numerous vehicles with the use of quality truck and car repair equipment.
ASE-Certified Technicians: The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that tests and certifies individual automotive repair technicians based on skills, knowledge, and experience. All NAPA AutoCare Centers employ ASE-certified technicians.
Have Your Hybrid Car Serviced by Technicians with the Proper Tools, Parts, & Equipment to Restore and Maintain Performance. Jim's Automotive Service specializes in hybrid car maintenance and repair. Staffed with technicians who have years of combined experience in the automotive service industry, we provide a full line of hybrid vehicle services using the latest diagnostic equipment and state-of-the-art equipment.
Has a flat tire ever left you stranded, or made you late for something? Have you ever had to change a flat tire in the rain or in the dark, or worse, alongside a busy road? If you have had either of these things happen, you understand just how frustrating a flat tire can be. Jim's Automotive Service is proud to offer replacement Run-Flat Tire services for whenever your run-flat tire needs to be updated.
Reviews (28)
Keely Quinn
Keely Quinn
Dec 23, 2021
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Positive: Professionalism, Quality, Value
After driving from Denver to Glenwood I realized my 4 wheel drive was out. I pulled into Jim’s right before a storm and was welcome in and Jim and team quickly fixed the problem and had me back on the road!
Service: General repairs & maintenance
Avalon Penstock
Avalon Penstock
Aug 06, 2021
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There are plenty of kind words to share about this business, but the people working here are hands-down the most professional, kind, and patient mechanics you could ever hope to have around! We were broken down, brought to Jim's Automotive and had no one to turn to. Matt, Jim, Geronimo and others were amazing and helpful with every step of the process. Thank you guys for everything you've done!
Richard
Richard
Jul 14, 2021
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Positive: Professionalism, Punctuality, Quality, Value
True professionals. Reasonably priced for excellent service. Staff & owner we’re really friendly and very knowledgeable. Highly recommended!
Services: Brakes, Oil change, Wheel alignment
Kord Smith
Kord Smith
Jun 30, 2021
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I can not begin to say enough about professionalism, clean and timely service, and a genuine feel good work environment.
Jim and his team are the epitome of what an auto shop should be.
I would recommend this place to anybody.
Janet Anderson
Janet Anderson
May 31, 2021
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They did a great job on my alignment and was able to get it done in a good timely manner.
Really liked how they left a cute popcorn bag with their sticker on it in my truck.
Bones Trollin
Bones Trollin
May 22, 2021
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Did an amazing job on my vehicle and prices are very fair. I've now recommended them to everyone I work with.
Mark Schuemaker
Mark Schuemaker
Apr 15, 2021
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We brought our 2008 Tacoma and 2018 Mazda CX-5 to Jim's for regular maintenance and oil changes, and were hooked from the first visit. For a simple oil change, they provide a complete inspection report, including photos of what they found and any needed repairs. They always let you know the cost of service in advance, and tell you if repairs can be deferred and for how long. Today they contacted an authorized Mazda dealer to determine whether repairs would be covered under warranty, even though they could have done the work themselves and charged us abut $1,500 for it. This is what we call stellar
Anna Mae Cline
Anna Mae Cline
Mar 27, 2021
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🌟🌟🌟🌟🌟 Definitely great service. My entire family does business here and they always do a great job. Thanks guys!!!!
C. E. Kennett
C. E. Kennett
Oct 01, 2020
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Jim’s was recommended to me by a couple friends, and they were right. In 19 years of car ownership I have never had an experience this good (and that’s saying something since my truck needed way more work than I thought). Josh called me to check in multiple times, explain the work in detail, and the online photo diagnostic link they send is amazing! When they had a cancellation, they worked on my truck and got it done 24 hours before the projected time, and for less than the original quote. Emotional support cat in the lobby and bonus bag of popcorn in my truck a definite plus. Can’t recommend
Colleen Wilson
Colleen Wilson
Sep 19, 2020
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Nothing but good things to say about Jim’s Automotive and their staff. When all the other shops were unable to accommodate for weeks out, Dodge Motors in Glenwood Springs personally recommended Jim’s Automotive. They got us in right away and had a diagnosis back to us by the time they promised (almost unheard of in past experiences). Josh was our point of contact from start to finish. He is very knowledgeable and gives you all the options up front. Also, he gives you time to make a decision and doesn’t rush you as automotive work can be very expensive. Affordable, accommodating, knowledge
J. P.
J. P.
Jun 19, 2020
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Great, fast, friendly service and very reasonably priced. Our car broke down about 20 miles outside Glenwood Springs and Jim’s was able to get us in, diagnose then problem (broken fuel pump) and fix it in a matter of hours. We’re from Salt Lake and have had fuel pumps replaced in two other cars in the past several years and Jim’s pricing was spot on with the places we used in SL. Plus Jim’s used a part that apparently comes with a 2 year 24,000 mile nationwide warranty on the part and labor! So grateful we ended up at their shop! Thanks for getting us back on the road so fast and for the
Alexis DeMayo
Alexis DeMayo
Dec 30, 2019
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We broke down in Glenwood Canyon and got towed to Jim’s Automotive Service. We called to let them know we were on the way and they were able to fit us right in! They have been so kind, helpful, and fast to get us back on the road! The waiting area is quaint and clean, very comfortable to wait in! 10/10 would recommend every single time!😁😁
Maximus C.
Maximus C.
Oct 19, 2019
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I couldn't have asked for better service. My car started making such bad noises after a drive out from Denver that I was scared to drive home without getting it checked. Jim's already had a busy day, but called me back when they had someone cancel. They squeezed in my diagnostic, found the problem, and made the calls and did the work to get the repair covered under warranty. They couldn't have been nicer of more helpful!
Mark Feinsinger
Mark Feinsinger
Sep 27, 2019
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Friendly, efficient, good communication & promotions. Free drinks & popcorn to boot!
Heather S.
Heather S.
Jun 07, 2019
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They are vary rude and not costumer orated josh is one of the rudest person that I have ever met I will be giving my business elsewhere I have had a lot of things fixed there and have given them a lot of besness in the past.
Rose W.
Rose W.
Apr 15, 2019
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Had an important appointment scheduled today for 1 o'clock. Ended up asking for my keys back and leaving before they could even get my Car in the shop at two... an hour after my appointment was scheduled. They didn't even tell me they were running behind until I came by and saw my car just sitting there an hour later. Wasted my time walking around with my dog trying to find things to do while my car sat there in the hot sun. Thumbs down!!!
Chip T.
Chip T.
Jan 04, 2019
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First I have been associated with the automotive repair/parts industry for over 17 years and understand how the system works...so with that said here is my review: Overall great service, very friendly and helpful staff. I would highly recommend them. They took their time to diagnose my car, get back to me with options, and was very patient with me as I had to make an expense decision. They do really want to help you get your car back on the road. The only reason why I did not give them five stars, is their cost of parts. I am used to getting my cars serviced in Denver and after making some
Zachary T.
Zachary T.
Nov 26, 2018
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An honest and professional car repair place, which are few and far between, especially on the western slope. Can't say enough about Hannah at the front desk, good people all around, they even left a chocolate santa in my truck.
Donna Y.
Donna Y.
Sep 06, 2018
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I can't thanks these guys enough for getting me in right away when I had an issue with my Jeep while driving through on the way to Ouray. I had to have it towed because it was un-driveable and these guys fixed it the same day and had me on my way quick enough that I was able to salvage my weekend vacation. They were super friendly and knowledgeable and did a great job! Thanks!!
Diana Walla
Diana Walla
Aug 07, 2018
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What a lifesaver this service was. The tensioner and idler pulleys on our 1999 GMC Suburban seized up as we were heading for Las Vegas. Some one recommended Jim's. He had us on the road again in an hour. What a great company!!! Would recommend it to anyone!
Steve M.
Steve M.
Dec 07, 2017
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I was beyond pleasantly surprised by the service here. Like most people, I am very skeptical of mechanics. Their professionalism, courtesy, and non-pressure attitude will have me coming back next week to get some additional work done. Their prices are fair and they were ready for me right at my appointment time. This is a true gem in the valley!
Ashley Scarrow
Ashley Scarrow
Oct 09, 2017
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I took my car to the Ford dealership for an oil change and learned I needed new front brakes. They gave me a dull estimate that only included brakes. Wanting a second opinion, I brought my car to Jim’s automotive and then did a thorough examination and gave me a detailed estimate. I’m glad I went to Jim because had I not, the ford dealership would… have just done the bare minimum and I would of had to return later to fix all of the problem. The girls at the front desk are very friendly and accommodating to your needs! Awesome place to go if you need a service or repair! I highly
Rob Iidrdnk McGruder Iii
Rob Iidrdnk McGruder Iii
Jul 07, 2017
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Thank you Jim, Matt, and Leah. You guys saved our vacation. Very very honest and much faster than expected. By far one of the best shops I've ever been to!
Baylee Bezona-Garbo
Baylee Bezona-Garbo
Feb 11, 2017
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Friendly and knowledgeable people. Reasonable prices. Great service all around! After dealing with some other auto services in the valley previously, I'll always go to Jim's from now on!
Oren H.
Oren H.
Aug 02, 2016
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My family and I were staying in Glenwood Springs for vacation. We were on our way to Aspen when all of the sudden our battery died in the middle of our drive. Almost all of the stores in the area were closed at this hour. We saw the lights on at Jim's Automotive and even though it was after hours they immediately offered to help. They could not have been more professional and nice. The customer service was amazing and they went above and beyond to make sure they were able to find the part (alternator), squeeze us in the schedule and get us back on the road. There is no doubt I would recommend
Jim C.
Jim C.
Feb 24, 2016
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This place was great.. Very friendly staff, knowledgeable, and gave a fair assessment for the service that needed, before any work was done. Everything was checked with me first, and I even did some shopping around and no one could beat their price. Plus being part of the Napa brand they guarantee their work for up to 2 years. Even after a small issue i experienced they went out of their way to make it right. I will definitely be back,.
Mark N. Denise Abernethy
Mark N. Denise Abernethy
Oct 08, 2015
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The mechanic found an electrical problem. Need we say more? Our camper started cutting out on us in the middle of construction and thankfully Jim's automotive took us quite quickly. After diagnosing our check engine light he found four wires where the insulation had been worn off. Very friendly and caring. Definitely an A plus. Thanks Mark and Denise
Paige T.
Paige T.
Sep 05, 2015
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This people are the best! Ive had bad experiences with Kracl in Glenwood multiple times. (Being over charges, poor diagnostics, weak repairs, and just unwelcoming costumer service.) Jimmys has been the absolute opposite experience! Leah at the front desk is great at her job. (Very friendly and works well with your schedual.) I love that they give you a heads up on upcoming repairs and give you estimates after they do a job for you. They work fast and help you to understand fully what is being done to your car. I love this place!