We are currently 3 weeks out from the next appointment. As much as we love to meet new people and have new customers, we want to preserve the Integrity of our business and ensure we provide the highest quality service and ensure our customer's vehicles are fixed in a timely manner. Integrity Auto Repair is a full-service auto shop located in Chicago, IL.
Integrity performs quality, guaranteed services in the Chicago land area. We service import and domestic vehicles with complete confidence. We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new or used vehicle. Integrity Auto Repair is the alternative repair shop to dealerships.
Integrity performs quality, guaranteed services in the Chicago land area. We service import and domestic vehicles with complete confidence. We have the staff, skills, training, and equipment necessary to perform all required maintenance on your new or used vehicle. Integrity Auto Repair is the alternative repair shop to dealerships.
Reviews (11)
Nia Moons
Nov 26, 2021
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Wouldn’t recommend. There was always something new coming up wrong with my car. Once the receptionist told me to check the parts they were using….I became suspicious and took my vehicle to another shop. I was horrified learning repairs had not been made nor had parts been replaced. They will get over if they can. Be very careful with these people!
Joseph Yates
Sep 28, 2021
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Lavern Brookins
Jul 05, 2021
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Hector Camacho
May 26, 2021
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This place is a mess.
I first took my car here back in December 2020 since it wasn't starting. They diagnosed a starter issue. Fixed it as well as replaced the battery.
Fast-forward to February and it was again having issues with starting up. I figured since I had it fixed at Integrity in December for the same issues, I would call and see if maybe it was a battery issue with the cold temps, they could replace it since it was still under warranty. I had the car towed to them and they took a while to diagnose (also took a long time to diagnose back in December) that it was an issue with the alternator
I first took my car here back in December 2020 since it wasn't starting. They diagnosed a starter issue. Fixed it as well as replaced the battery.
Fast-forward to February and it was again having issues with starting up. I figured since I had it fixed at Integrity in December for the same issues, I would call and see if maybe it was a battery issue with the cold temps, they could replace it since it was still under warranty. I had the car towed to them and they took a while to diagnose (also took a long time to diagnose back in December) that it was an issue with the alternator
P. D.
Feb 27, 2021
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Careful with these guys. Brought in my car and they said I needed all four breaks and rotors replaced. They quoted me a extremely high number so I decided to get a second opinion. at the other mechanic they said it was only the back brakes that needed to be replaced and the front was completely fine. Integrity auto? Not much of a good name for you. They also have fake reviews.
Ginamurphy
Dec 23, 2020
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Hughes Nwachukwu
Sep 01, 2020
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I got quoted $900 for unnecessary repairs that costs $400 at other auto repair shops. Get a second opinion and a quote from another auto repair. Rusty the owner may seem nice and genuine but he is pretty sleazy. he even told me he was giving me a discount at that price. my problem was my brake pedal was soft. it worked perfectly though. my usual place even told me it was okay but i wanted a second opinion. Rusty told me it was because of a leak in the master cylinder and power booster even though there was no sign of a leak and that i needed to replace the master cylinder and power booster or the
Madeline Mier
Dec 19, 2019
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Rusty & the other mechanics at Integrity were great! They worked with my insurance company to have all the necessary repairs covered by my insurance, explained everything that needed to be repaired clearly & expertly, gave me a great deal for the work I needed & had everything completed in a timely fashion. I’ll definitely be bringing my car back!
T. A.
Aug 26, 2019
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Rusty took care of my Toyota Tacoma 2017 after a late night driver t-boned my vehicle. There was over $8,000 in damages done to the vehicle, including the exterior, wheels, undercarriage components, and suspension system. He left my vehicle driving better than new. Integrity Chicago Auto Repair will be the only place I go to for any vehicle upgrades or repairs.
Beyond the quality work, Rusty is a family man, and is passionate about vehicle customization and repairs. As a manufacturing engineer, I pay close attention to the technical aspects of quality work. He went above and beyond my expectations
Beyond the quality work, Rusty is a family man, and is passionate about vehicle customization and repairs. As a manufacturing engineer, I pay close attention to the technical aspects of quality work. He went above and beyond my expectations
Mark Calayag
Mar 18, 2018
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Jacqueline Tobeck
Feb 16, 2017
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