Metzel Auto Upholstery

Wail did an amazing job on my 2008 CLK550 this last week. He was able to order the top and install in an incredibly short amount of time. I had 3 quotes and not only was his the best, also his installation schedule was the best. I dropped by car off Thursday morning and picked it up Friday afternoon. My "cream puff" is so beautiful once again. Thank you so much!

Had the soft top on my Audi cabriolet replaced, due to the back window popping out, and decided to get a small tear on the seat repaired at same time. Fabulous service, great quality and quick turnaround, at a very reasonable price. Thank you Wally! I've been telling my friends and my mechanic about your service!

Positive: Professionalism
Wally has 40 plus years exp and gives solid advice which saves money! I ordered parts online in lieu of buying from dealerships.He is honest and trustworthy
Service: Upholstery installation

Wally and staff did a great job replacing my headliner in our Honda Accord. Completed work on time, as promised. Great job.

As it turned out, there was a problem a few weeks later--unclear how the problem happened. But since I had a time problem, Wally had me come right over, and he identified the cause and addressed it within less than 24 hours. He's a really good guy. If you need upholstery or have a convertible top problem, he's your guy!

SOMEONE PUCTURED A HOLE(BURN) IN MY MERCEDES e350 Convertible mercedes Benz referred me to Metzels. From the first friendly phone call till the picking up of the keys (less than 24hrs later) i was impressed beyond belief.....Wally and AAA rep handled all the paperwork and negotiations.( around 7,000) and I just brought the car to clement/26th ...parts where brought in from Germany but within a week......next day after dropping car i was texted that it was ready!!!! Totally new ragtop and interior liner replace without a flaw....makes my 5 yr car look brand new again..Wally is friendly, informative

If you're going to spend money on your upholstery...have it done RIGHT!
Pay less elsewhere and you will get an amateurish job. I was referred to Wally by an insurance adjustor who has interacted with dozens of outfits over the years. Wally has LOTS of upholstery in stock and helped me select one that was a perfect match. Instead of replacing the entire seat he had a remedy that ended up looking GREAT and doing the job! Also had him do a headliner that is perfection! He also showed me a spot he repaired that while not obvious, would have continued to tear. I've heard from others about

Wally and his team were superb! I had a torn convertible top and liner replaced on a classic 1998 Porsche 911. First of all, Wally spent time on the phone with me discussing the considerations that go into repairing or replacing a top on an older Porsche. He met me with a smile and carefully examined the existing top and explained the repairs (replacement) and process required. No snow job, no price gouging, no delays, no recommendations for stuff I didn't need, and the list goes on. Most importantly Wally knows what he's doing - his shop is squared away and exudes a sense of fine

The staff seemed knowledgeable but for some reason he didn't want to install the insulation told keep the heat out and the sound in. If I have to pay what I consider to be a lot of money to get a job done I at least want the job done thoroughly and correctly.

I had my the top of my convertible replaced here years ago. They did such a great job that I am returning to have the top replaced (or repaired) after someone felt the need to slash it last weekend.

After a huge food spill for a non-profit I did some volunteering for, an organization with great intentions but a nonchalant attitude toward & inadequate care for their volunteers, my car's back seat was completely ruined and the stench of degrading food - curry at that - rendered the car almost undriveable. I was at a complete loss and initially attempted to clean up this mess myself until realizing that there was no way for me to take care of this now huge issue. Using the car professionally was impossible.

Long story short: once the insurance claim was filed on the recommendation

Had a vandalized convertible top on a newer Mazda that needed fixing. I called around a couple of places in SF and Metzel was the most responsive and helpful by far. Part ordered quickly, installation was done on the same day it arrived, and the installation looks very clean and professional. Prices were inline with what other shops were quoting, but Metzel actually followed up and made sure it got done quickly and well.

He quoted me $500 to replace the driver side seat cover on a Mercedes Benz c230. I got another referral and got it done for $180 - overnight service. Shop around this guy is over charging.

Better than new!
The owner recommended a cheaper place for my really worn out truck seat and said he would have to "do it right" for more money.
I came back a month later and left the truck there overnight.
Well he sure Did It Right. Solid, professional job. It feels like a whole new truck.
Thanks Wally!

I had a convertible top replaced here and the replacement was actually pretty good, but the problem was that they looked through my glove box and took some of my stuff. If you do get any work done here, make sure you take out anything that's worth keeping.

I would avoid this shop. The people who run it are neither honest nor particularly competent -- a bad combination. In the course of replacing the headliner on my car, they damaged the sunroof mechanism to the tune of (according to three repair estimates) several thousand dollars. They did not disclose the damage but charged me full price anyway. I believe that after causing the damage, they did some investigation and realized that the cost of the sunroof repair would exceed the headliner fee by several multiples. So they did the dishonest, expedient thing and didn't say anything, hoping

Metzel's Upholstery, how is it possible I have not reviewed you after "sew" many years of counting on your professional service!!

Wally and his crew at Metzel's are great at what they do! Very easy to work with, won't b.s. you..basically you call them up, tell 'em what's what, you bring it down so they can have a look at the problem (in this case, a decaying/fraying/leaky rag top on an '78 450 SL that had been packed up in a garage for decades!) Well what do you know...Wally had it replaced in a week, at $600 less than the next best quote!! (And

Original Review: 9/24/2010
Wally was enjoyable to work with from the very first phone call to picking up the car. After explaining what was wrong with my convertible top, he let me know all of my potential options (and their associated costs). He reserved confirmation the top could be repaired (as it had warped a bit after separating from the back area) until after he had a chance to take it off and and work with it in his shop. That seemed fair, even if it took an ounce or so of trust.

I brought it in the next morning, and he promised to let me know within a day if the top could be salvaged

Had a tear in my over 10 year old convertible top, and my trusted auto body shop recommended Wally at Metzel. I can see why. Wally was low-key, easygoing, knowledgeable and managed to repair the defect and fix another problem that had bothered me for years. And without an appointment. Great experience, and I wholeheartedly recommend them.

I really truly love this place. If I could I would give it 6 stars. Ever feel like you are run down with poor service from places in San Francisco? Ever feel like you are inconveniencing a business to try to get their help? If you have ever felt worn down from those kinds of places come here. It will be like a cool splash of water on a hot face, a nice sigh of relief in a city of congestion and grief.

Wally is super friendly; He looks like he just got off a vacation, fit/tan/friendly and he welcomes you with a smile.

Let me follow-up now with some background.

Remember those horrible storms

Fantastic service - fantastic work!

My dog chewed through my rear seat upholstery and two seat belts. Metzel's quote for repairing the upholstery and installing replacement seat belts was cheaper than the dealer's estimate for just the seat belt installation!

Wally was charming, the work was done in a day and it is just beautiful. You cannot tell there was ever any damage.

By the way I have never seen any cars blocking the sidewalk outside the business (see negative review)

Perhaps, I just had a bad day there, but I came in with my car one day to get the interior replaced for it. When I came back to pick it up the next day I found a tiny, but noticeable scar on the right passenger end wheel-well, and that same spot little light won't even work anymore. My car is old, but not beyond that much disrepair. I couldn't really take it anywhere to get some reimbursements because I didn't have proof that it was there fault.

I'm not saying that they can't drive, it might've been an accident that they didn't notice when they where moving tools